"They listened to my needs and worked with me to achieve them"
I started out with a wonderful young man named Kirsten . He took his time and he listen to my needs.
He showed me exactly what I wanted .
I love the fact that he was non pressure
,which gave me time to be clear-headed and to think about what I wanted.
he started my paperwork and I didn't have time to stay so I asked him if he could call me the next morning
he called me the next morning,
I was unable to come in. But I knew by then that we had a trust and I wanted to work with him.
I was going to come in over the weekend.
he was going to be gone on vacation, so he put me in the wonderful hands of Matt pakula,
who worked with me all the way through, step-by-step
again no pressure letting me make up my mind, and helping me all the way to the end.he truly was a delight.He continued to check in with me on every step.
I was turned over to Pedro the underwriter who again listen to my needs and tirelessly worked very hard to achieve my goals.he went out of his way.
then I was turned into the hands of Darlene the business manager who again ,worked very hard to show me step by step on the financing exactly what was going on.
She helped to keep my payment at what I needed.I had fun with her and she made me laugh so the paperwork seemed seamless. Again answering all my silly questions.
And also gave me and my dog peanut butter and bananas because they close at 9 and it was 10:30 they were still there working with me!!!
at the end hugs from Matt and Darlene,
I drove off in my wonderful new car. the whole experience was delightful I decided to bake organic brownies and cookies the next day to take to them as I knew they had to return the next morning to go to work even though they had stayed so late they have continued to answer any questions in any of my needs I like the follow-through and the excellent customer service mahalo I forgot to mention how wonderful the general manager was and helping to also oversee everything.
"Great service "
My husband and I had a great experience. Matt P. and Mr. Barbarich were very patient and professional.....can’t thank them enough for making this experience exceptional.
This is my 6th vehicle from this dealership and the service was excellent. A big thanks to Matt and Jeremy for your help with making the process as easy as possible.
"Pleasant experience - great assistance from Matt & Amy"
The best car buying experience we've ever had. This is a very organized company, and an efficient way to purchase a vehicle. It was nice to be able to browse vehicles online to help narrow down our choices. Matt and Amy were professional, personable, thoughtful and thorough.
"Ouy with old in with the new"
18 years ago I bought my first truck at off leaae only, today I traded it in (with tears in my eyes) and bought my dream truck, another ford f-150, Thank you to Matt P for an,amazing experience. He was very patient and kind. Car biying can be stressful but Matt P and Rainer helped ease my stress and made this a very pleasant experience. Thank you.
"In and out "
Matt and Ira made it happen for me. I’m a first time buyer and the quick and smooth process made the experience that much greater. I told Matt my the most that I would pay monthly and I came out paying less monthly then what I thought. I couldn’t be happier. Thank you Matt and Ira for making it such a great experience. You got yourself a life time buyer! Defiantly recommending to friends and family!
"Great experience for a great car!"
Everything Off Lease says they do, They Do!!!! Service was excellent. My sales person was always attentive to my questions and what I was looking for. He worked with me to find the best car for my budget and was never pushing the sale. Finance was great. Quick and to the point. I did not buy the car I initially was interested in, but instead, a much better car and deal.
"SOLD Cadillac XT5"
First time experiencing OFF LEASE ONLY business model. It's the way of the future.
Matt was attentive and listened to our needs and helped us select the vehicle that best suited our interest and not his. We test drove two vehicles that were an option and decided with the 2017 Cadillac XTS with 19,000 miles.
We will recommend OFF LEASE ONLY to our friends and family. With the convenience of over 1,000 cars to choose from they help you with the registration and loan process. It really is a one stop shop.
They also provide you with the history of the vehicle (CARMAX) which I highly recommend you obtain before making a decision. Prices are fair and NO HAGGLING.
Be prepared to stay around 4-5 hours, it's an event with a lot of cars to choose from in one location. To me it felt like being in Disney World. The vehicles are outdoor so bring a hat and sunscreen and maybe even snacks- luckily food truck meals is available.
Thank you Matt for your recommendations and Happy Car Season!
Sara and Bret
Other Employees Tagged:
Carl Marlow for Financing and Michael Bailek
"Matt the Great!!!"
Matt was simply amazing!! Made the whole process painless! He was super sweet to my daughter too!! I would buy again with Matt in a heartbeat!!! Top rated service!!!
Other Employees Tagged:
"Fast and affordable "
Matt and Amy were great with my car buying experience. I was nervous about getting a foreign car but Matt showed me how deferent features worked in the vehicle and Amy helped me to feel secure with warranty options I wasn’t aware of. I’ve already recommended that my sister-in-law goes down to see them.