Matt Podlin | Page 2

Very helpful, very easy to understand how works my application to buy my car, I'm satisfied, sellers are so friendly... application to buy my car, I'm satisfied, sellers are so friendly... More

by enib2011 Verified Customer Verified Customer

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The staff were so accomodating and helpful and did the best they can to help me get the car I love. Thank you. best they can to help me get the car I love. Thank you. More

by eunicedgallego_rn Verified Customer Verified Customer

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I was looking for a new car, and had spoken to Matt about pricing but he became increasingly pushy and hostile once we began talking numbers. I am taking my business elsewhere. pricing but he became increasingly pushy and hostile once we began talking numbers. I am taking my business elsewhere. More

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I was at Basney for routine Maintenance recently and witnessed this man berating and yelling at a customer. I know customers can be frustrating but the way he was treating her was completely unprofessio witnessed this man berating and yelling at a customer. I know customers can be frustrating but the way he was treating her was completely unprofessional, throwing personal insults at her, it makes me question whether I should take my business here at all. More

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Do not deal with Matt. He is not a good man. Does not take care of the customers. He is not a good man. Does not take care of the customers. More

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I was pleased with everyone that l dealt with. Matt was good and informative, l still née to know how to use the phone in the car, l can answer it , but not call out.Matt is always busy and when l Matt was good and informative, l still née to know how to use the phone in the car, l can answer it , but not call out.Matt is always busy and when l tell them l just need to know how my phone works, they are super nice, but not one out of 4 offers to help? Chip is wonderful, and u don’t need to share this with him. I need to stop by and drop off my keys to my trade in .anyway. More

by gogi.battista Verified Customer Verified Customer

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Bought a new car it felt great. Now I'm left with a 2 month old expired plate, no one will contact me. Matt won't answer my calls I'm scared of getting pulled over, I live in Michi Now I'm left with a 2 month old expired plate, no one will contact me. Matt won't answer my calls I'm scared of getting pulled over, I live in Michigan driving a new car with a 2 month old expired plate. I leave voice mails no one calls me back. They are happy to sell you a car then never take care of you after the fact. All was good until I needed a little assistance. Now I'm doing everything I can to just get a plate on my car. More

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Salesman Matt Podlum was great! Very helpful and easy to talk to . He approached us at just the right time and we didn’t feel like he was pressuring us to buy a particular car. Very helpful and easy to talk to . He approached us at just the right time and we didn’t feel like he was pressuring us to buy a particular car. More

by mbcorm Verified Customer Verified Customer

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i bought a Honda from them in August. I drove it one day home to Goshen and the check engine light came on. I took it back next day. they said they put a new transmission in and now not e I drove it one day home to Goshen and the check engine light came on. I took it back next day. they said they put a new transmission in and now not even 6 months later I am having to put over $3000 in it. I even ask salesman about if I needed to buy an extended warranty , he told me no and that I have best possible coverage. Alan in service was not very nice saying that they already had to pay over $5000. to replace the transmission. so these issues aren't their problem. I bought this Honda so I had enough seating for all 5 of my grandkids, now I don't even feel safe driving it. I guess its ok to rip off people now days. I am very disappointed as I had spent all my $$ on a deposit for this More

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I would appreciate more up front financial numbers when it comes to financing. I felt kept in the dark as to what my options were, and what the final figures were even when signing final papers. it comes to financing. I felt kept in the dark as to what my options were, and what the final figures were even when signing final papers. More

by MDG Verified Customer Verified Customer

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