Matt Rettinger | Page 12

False advertisement and rude owner I stopped in for a test drive for an ad that was sent to me for a $25 walmart gift card. After i took the test drive and waited for my gift card i wa I stopped in for a test drive for an ad that was sent to me for a $25 walmart gift card. After i took the test drive and waited for my gift card i was told that there were no more left. I asked why they didn't tell me that before they filled out the application and asked for my drivers licence and financial information and then test drove the car...specifically for the gift card? I was rudely told that it was for the first 50 people...read the fine print. So don't waste your time on this place. They promise gift cards then tell you they don't have them after they get what they want from you. Rude and liars. Will not be buying another car from these ignorant jerks..no class. Carmax is the purchase. I rate this dealership a minus one brown star on all levels . More

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Still waiting. My wife and i purchased a new kia soul on memorial day weekend. We were suppose to get an amazon echo. As advertised. So far it has been going on four My wife and i purchased a new kia soul on memorial day weekend. We were suppose to get an amazon echo. As advertised. So far it has been going on four months and no gift. They said they ran out when we purchased the car.that we would have to wait for ninety days. I believe this is just a gimmick to get your business. More

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PURCHASED VEHICLE WITH NO LEGAL TITLE!!! Purchased a vehicle here in 2010. Tried to sell the vehicle privately and discovered DeLand Kia never had proper title to the vehicle! The vehicle was Purchased a vehicle here in 2010. Tried to sell the vehicle privately and discovered DeLand Kia never had proper title to the vehicle! The vehicle was purchased at auction and proper title was not obtained by DeLand Kia. I confirmed this with Florida DMV. I called Deland Kia and after many calls and messages J.D. called me back and said they called DMV but it was out of their hands!!! The illegally sold me a vehicle without Florida title and it is out of their hands?!?! Told me to check with DMV!! When I threatened them with with further action, J.D. told me it was 8 years ago and good luck trying to get the title because DeLand Kia would not assist me and hung up!! I am now having to contact another state DMV and try to get a title for a vehicle I paid cash for 8 years ago! BAD DEALERSHIP NOW!! The people I dealt with in the past have since left OBVIOUSLY!!! More

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Just FYI, KIA of Deland is AWESOME! Just to let you know, we truly had an awesome experience at KIA of Deland. We bought a 2014 Chevy Cruze from them, no pressure, greatest people to dea Just to let you know, we truly had an awesome experience at KIA of Deland. We bought a 2014 Chevy Cruze from them, no pressure, greatest people to deal with, very respectable, all around great experience I've ever had buying a car. We definitely know where to go if we ever need help. I advise anyone to check them out!!! More

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Little Disappointed This is the second car we purchased from here. I will say that both sales experiences were good. Everyone worked with us and treated us kind. It was a This is the second car we purchased from here. I will say that both sales experiences were good. Everyone worked with us and treated us kind. It was a week after the purchase, that upset me. Was on I4 around 6 in the morning, the car got a flat. There was no spare or tools to remove the tire. We were never informed yhat the vehicles no longer come with them. There is a fix a flat kit in the trunk or as I was told when I called to complain they expect you to call raodsise for help. (Money out of my pocket). They told me I could come and get the part to take the lug nuts off the tire and then to add injury to insult I get an email on specials to purchase a spare, the tire rod and jack for $199. Just very disappointing from dealership I had really liked. I work for a dealership and we would have went out of our way to make the situation right. I gues it all depends on how much you care about tour customers. More

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Annoying and pushy I looked at one vehicle online, I received and email like expected I coorsponded, ask the questions I had and got the answers I needed. That should of I looked at one vehicle online, I received and email like expected I coorsponded, ask the questions I had and got the answers I needed. That should of been the end, but oh no I get 10-15 calls back to back a day and multiple emails from a different sales person every hour. To pushy and demanding for me. Will NOT be purchasing from there. More

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Sneaky sales manager. This dealership is very sneaky in how they do business. Be sure to sit and look at the whole deal ON PAPER before agreeing to purchase. I was sold int This dealership is very sneaky in how they do business. Be sure to sit and look at the whole deal ON PAPER before agreeing to purchase. I was sold into a new 2016 Sorrento L but I paid msrp for an LX after they buried the price in "discounts and incentives" More

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This was the most wonderful experience my husband and I ever had buying a car. Everyone was very friendly and helpful. Matt Rettinger was our salesman. He is absolutely incredible. He made us feel so comfo ever had buying a car. Everyone was very friendly and helpful. Matt Rettinger was our salesman. He is absolutely incredible. He made us feel so comfortable and we absolutely trusted him. It was like family! Matt is also very knowledgeable. It was really great to have someone that could explain everything to us about the car. I have a lot of contact with a lot of different people and anyone looking to purchase a KIA will be sent to Deland Kia as long as Matt is there. He is the only salesman we trust! More

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I went in for an oil change. Went into showroom to talk to Monica, I inquired about getting a car to lower my monthly payments. She worked out a deal for me that I could not afford to pass out. I got a new to Monica, I inquired about getting a car to lower my monthly payments. She worked out a deal for me that I could not afford to pass out. I got a new Kia Soul with out any cash out of pocket. although my payment was not lowered it was only a couple of dollars higher. I would recommend Monica and Deland Kia to all my friends looking to but a new car. More

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This is the first time in my car buying experience that I felt the people actually cared about my needs as far as having a safe and affordable vehicle. The extra effort by Joe Nestore and Matt Rettinger to felt the people actually cared about my needs as far as having a safe and affordable vehicle. The extra effort by Joe Nestore and Matt Rettinger to work out the technical and financial kinks were so greatly appreciated. I left there feeling that I had received a quality vehicle for a fair price with excellent service - not common with car dealerships. You are a rare breed, please stay that way & I can assure you I will recommend your dealership to everyone I have contact with as well as return as a customer when ready for another vehicle. More

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