Matt Salimando
Matt Salimando at Hoffman Lexus

Matt Salimando | Page 2

Service Advisor

Hoffman Lexus

750 Connecticut Blvd
East Hartford, CT 06108

5.0
22 Reviews
5.0

22 Reviews

Write a Review

Dealership Experience

9 yrs, 3 mos

Industry Experience

18 yrs, 8 mos

Specialties & Trainings

ASE Certified

22 Reviews of Matt Salimando

February 05, 2024

Dealership Rating
Employee Rating

Great service. Brendan and Matthew could not have been more helpful. Thank you very much. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Pethick , Brendan

Feb 05, 2024

Hoffman Lexus responded

Beth, thank you for this 5-star review of Brendan and Matthew! All of us at Hoffman Lexus appreciate your feedback!

October 21, 2023

Dealership Rating
Employee Rating

This dealership went above and beyond our expectations for our recent service visit. Monica was a pleasure to work with on providing a loaner car and arranging for the technology expert to connect our pho More

by Sue043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Pelletier, Derek Sulliman , Mike Fitzgerald

Oct 22, 2023

Hoffman Lexus responded

We're so glad to know that our team at Hoffman Lexus exceeded your expectations during your recent service visit. It's wonderful to learn Monica was able to assist you effectively and made sure everything went smoothly for you!

September 27, 2023

Dealership Rating
Employee Rating

I wasn’t able to produce a coupon to apply to my service and Matt found a discount that would apply. More

by clairesgalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Hoffman Lexus responded

Thanks for this feedback! We are so glad to hear that Matt was able to assist you. Drive safely, and we hope to see you again at Hoffman Lexus!

August 30, 2023

Dealership Rating
Employee Rating

They were very efficient and curteous professionals timely honest a little pricey Have used them for 20 years More

by rczarkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Pelletier, Derek Sulliman , Bob DiNapoli, Micki Freeman

Aug 30, 2023

Hoffman Lexus responded

Thanks for sticking with us at Hoffman Lexus for 20 years! We appreciate your feedback and are glad to know you've found our team efficient and professional.

August 10, 2023

Dealership Rating
Employee Rating

All i wanted to do was get a oil change, i was told that i need a tire ailment and a tune up. I informed Matthew that i just wanted to get the oil change and that my husband will deal with the rest. Matthew More

by Dianaalicea0722
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Aug 10, 2023

Hoffman Lexus responded

We're sorry to read about your experience. It's important that our customers feel heard and respected, not pressured or dismissed. We apologize if this was not the case during your visit for an oil change. Our team would like to make things right and ensure you're satisfied with our service in future visits. I am having trouble locating you in our system. Please contact me at the number listed below at your convenience so we can discuss your entire service experience. Thank you. Mike Fitzgerald - Service Manager - 860-290-6119

August 09, 2023

Dealership Rating
Employee Rating

Service was fine but the dealership was being renovated You had to wait listening to constant noise and smells I had a headache The dealership should have warned customers so they wouldn’t be tortured for More

by Pal1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Hoffman Lexus responded

We appreciate your feedback and apologize for any inconvenience caused by the renovations at Hoffman Lexus. We'll take note of this to better inform our customers in the future about such situations. Thanks for bearing with us during these improvements! Mike Fitzgerald - Service Manager 860-690-6119

August 02, 2023

Dealership Rating
Employee Rating

I went in for a planned, tire, rotation, and alignment. It was discovered that the brakes were just above minimum, so I had that work done as well. Matt, the service advisor, was exceptionally helpful, and More

by jduffy.insuranceregulatory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Hoffman Lexus responded

We're glad to know you had a positive experience with Matt and our team at Hoffman Lexus. We always aim for top-notch service, so it's great to see that reflected in your visit. Thanks for the recommendation!

July 11, 2023

Dealership Rating
Employee Rating

Excellent service. Friendly and courteous greeting.Service to be done was explained in detail.I recommend Hoffman Lexus very highly. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Hoffman Lexus responded

Hi Carol! Thank you so much for the excellent review and recommendation. We're glad to hear that our team provided friendly and detailed service. We appreciate your support and hope to see you again at Hoffman Lexus in the future!

Jul 11, 2023

Carol responded

So glad to do it.

June 09, 2023

Dealership Rating
Employee Rating

The appointment was fantastic. They took me on time and gave me an estimate of how long and it was right on time. The work they did was excellent and they even washed the car after More

by Lattimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Hoffman Lexus responded

We're thrilled to hear that your Hoffman Lexus experience was excellent from start to finish! It was our pleasure to provide punctual, thorough service and an honor to have earned your trust. Thank you for taking the time to share this praise!

March 31, 2023

Dealership Rating
Employee Rating

🌟🌟🌟🌟🌟The best professional qualified service advisor Matthew Saliman. He cares about the your concerns &needs, More

by mekk84
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2023

Hoffman Lexus responded

Thank you for your confidence in Matthew and the team! We appreciate your business and we hope to see you again at Hoffman Lexus. Drive safely!

Dealership Inventory (70 Vehicles)

new 2026 Lexus IS 350 car, priced at $55,578
2026 Lexus IS 350
new
Cloudburst Gray exterior
Automatic
All-wheel Drive
used 2024 Lexus NX 350 car, priced at $42,784
2024 Lexus NX 350
used
Eminent White Pearl exterior
Automatic
All-wheel Drive
new 2026 Lexus LX 700h car, priced at $117,998
2026 Lexus LX 700h
new
Eminent White Pearl exterior
Automatic
Four-wheel Drive
new 2026 Lexus IS 350 car, priced at $55,274
2026 Lexus IS 350
new
Ultra White exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350 car, priced at $68,704
2026 Lexus RX 350
new
Eminent White Pearl exterior
Automatic
All-wheel Drive
new 2026 Lexus TX 350 car, priced at $68,733
2026 Lexus TX 350
new
Celestial Silver Metallic exterior
Automatic
All-wheel Drive