Matt Taft
Matt Taft at Matthews Nissan

Matt Taft

Service Advisor

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Matt Taft

December 08, 2025

Dealership Rating
Employee Rating

Always very nice people and good service here! I never leave disappointed and know my car is taken care of. More

by cfaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Starner

Dec 10, 2025

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

December 03, 2025

Dealership Rating
Employee Rating

I have never had a bad experience. Everyone there is always friendly and helpful. If you have any questions they are there to help you. Thank you for the good service. More

by ekendzierski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 22, 2025

Dealership Rating
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Amazing service team helped me with my car being stranded with a dead battery!! Amazing people !! More

by AMERETTO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Starner

Nov 24, 2025

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 06, 2025

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Employee Rating

Great team always so friendly and knowledgeable ! ! They let you know what your car may need in the future but don't pressure you, More

by AMERETTO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Starner

Nov 07, 2025

Matthews Nissan responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 01, 2025

Dealership Rating
Employee Rating

He talks to you. About your car. Very nice. We did not get that service from the Matthews Chevy service dept recently. Thanks for taking the time to talk and meet wit More

by fkillian63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Starner

Nov 03, 2025

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

October 30, 2025

Dealership Rating
Employee Rating

they took me right in and worked on my car and got me out of there pretty quick More

by feenster59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

October 06, 2025

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Employee Rating

Got me in when they said and it was done by the time they told me. Very courteous. More

by Luanne0826
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darby Rose

Oct 07, 2025

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

October 06, 2025

Dealership Rating
Employee Rating

I had questions on how to connect my cell phone to autoplay to allow hands free phone use. Matt was very helpful More

by ksullivan40
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Matthews Nissan responded

Hi- We're happy you found our staff to be so supportive during your experience here at Matthews Nissan. Thank you again for choosing Matthews Nissan and we hope to see you again.

September 12, 2025

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Employee Rating

Service always great. Thats one of the reasons we have bought 7 new cars and trucks from this dealership. More

by jjohnson111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Wakefield , Tonya Sitkowski

Sep 15, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 11, 2025

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Employee Rating

quick efficient and profeeional. ..Always dread taking a vehicle to the dealership, especially one where you didn't buy the vehicle...But this was different ... More

by freddieandwife
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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