Matt Taft
Matt Taft at Matthews Nissan

Matt Taft

Service Advisor

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

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4.9
21 Reviews
4.9

21 Reviews

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21 Reviews of Matt Taft

July 01, 2025

Dealership Rating
Employee Rating

Kurt and Matt have been absolutely fantastic The work that gets done to my car. Is always been great. More

by jkpsw
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Starner

Jul 07, 2025

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 01, 2025

Dealership Rating
Employee Rating

Courtesy, quality, and communication all great as usual - still best in Southern Tier Bob Cline More

by RCLINE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski, Andrea Barrett

Jul 07, 2025

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

July 01, 2025

Dealership Rating
Employee Rating

Excellent service and wonderful people. Everyone treats you like your special and they want to make sure that you are fully satisfied with the service you expected. More

by cosmocatucci
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski, Kurt Starner

Jul 07, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 18, 2025

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Employee Rating

Easy to deal with. on time and organized. Very informative and friendly. Good incentive s. More

by fcoleman1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tonya Sitkowski

Jun 19, 2025

Matthews Nissan responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 16, 2025

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The staff was very friendly and polite, very professional. I would recommend the Service Dept to others. More

by davidk14
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Matthews Nissan responded

Hi David- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 12, 2025

Dealership Rating
Employee Rating

Very happy with my service and weekend availability for appointments. Service staff was friendly and courteous. More

by christinapaoletti
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Matthews Nissan responded

Hi Christina- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 10, 2025

Dealership Rating
Employee Rating

Basic 10,000 tune up. Matt explained work that was done. Very nice customer service and maintenance. I waited for my vehicle and the lounge was clean. More

by denmasc12
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 05, 2025

Dealership Rating
Employee Rating

Every time I go to Matthews Dealership I am greeted with smiles and great customer service! They are always willing to help and make you feel comfortable and assured that your vehicle is in good hands. More

by Lotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 31, 2025

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Employee Rating

The service representative described the work that was to be done on the car and noted the that the work would be done per my schedule. More

by mzibbon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 29, 2025

Dealership Rating
Employee Rating

I can always count on Matt for excellent service, knowledge and honesty. He is always available to answer any questions I may have as well. More

by kaycera3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Barrett

May 30, 2025

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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