I reached out to the dealership about a new Silverado LTZ
through their website and was put in contact with Matt Taylor. I had competing OTD pricings for similarly equipped trucks from multiple other dealer
through their website and was put in contact with Matt Taylor. I had competing OTD pricings for similarly equipped trucks from multiple other dealerships. Initially, James Wood's AutoPark was not competitive with their pricings (based on website listing price). After working with Matt we were able to get close in pricing to the others. Here's where Matt and James Wood AutoPark were able to shine. They offer, but do not have mandatory dealer add-ons. The other dealerships had mandatory dealer add-ons ranging from $1,400-$1,700 (really, $400 to fill tired with nitrogen? etc.). That in itself made James Wood AutoPark the first dealership I planned to visit to try to work out a deal (w/ a trade-in). Matt was patient to answer questions (very knowledgeable) and never pushy. I left that day with a deal in place and just had to wait for the truck to be delivered, which was two weeks out. Three days later the truck was delivered and on the fourth day we closed the deal. Working with the Finance Manage (Juan) was a delight and straightforward. There were offers for extended warranties, but zero pressure tactics. Once I stated I was not currently interested there wasn't any further discussion and the final paperwork was completed quickly. A+++ experience! Seriously give Matt and James Wood AutoPark consideration on your next purchase. After dealing with other dealerships this is one that is not into games and wants to make fair deals and earn your business.
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by EZ
Verified Customer
Verified Customer
Feb 23, 2024 -
Tom Clark Auto Park responded
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Enjoy your new Silverado LTZ!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Easy buying process with great salesman.
I will definitely be a repeat customer. Thank you.
I will definitely be a repeat customer. Thank you.
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by ronnyhalbert
Verified Customer
Verified Customer
Feb 20, 2024 -
Tom Clark Auto Park responded
Thank you for sharing your feedback about your experience with us, Ronny. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Very easy to work with the staff.
They were honest and not pushy. Matt did a great job with the sale.
They were honest and not pushy. Matt did a great job with the sale.
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by volkmp05
Verified Customer
Verified Customer
Jan 26, 2024 -
Tom Clark Auto Park responded
Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know Matt and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Best experience ever!
Customer service was top notch! Samantha was super helpful. I would highly recommend James Wood Auto Park service department!
Customer service was top notch! Samantha was super helpful. I would highly recommend James Wood Auto Park service department!
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by DSWEEDEN81
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brandon Stolp
, Sheldon Jeffcoat, Samantha Oliphant
Jan 26, 2024 -
Tom Clark Auto Park responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Great, speedy service and easy to deal with.
I would definitely recommend them to friends and family.
I would definitely recommend them to friends and family.
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by matthewcollier17
Verified Customer
Verified Customer
Jan 09, 2024 -
Tom Clark Auto Park responded
Your great feedback truly made our day, Matthew! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Very attentive and easy to work with!
I would highly recommend these guys to anyone I know!
I would highly recommend these guys to anyone I know!
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by mckenna.harwell
Verified Customer
Verified Customer
Other Employees Tagged:
Juan!
Dec 11, 2023 -
Tom Clark Auto Park responded
Mckenna, we cannot thank you enough for your wonderful review of James Wood Buick GMC Denton and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again!
Sincerely,
The James Wood Buick GMC Denton Team
Best buying experience in 35+ years of purchasing cars
and trucks. No hassle. Quick. Thanks to Matt and Juan!
and trucks. No hassle. Quick. Thanks to Matt and Juan!
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by bryan.dickson
Verified Customer
Verified Customer
Dec 04, 2023 -
Tom Clark Auto Park responded
Bryan, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business!
Sincerely,
The James Wood Buick GMC Denton Team
Thank you, Matt Taylor and Jesse mcWilliams.
Both of them have made it an excellent experience, selecting a new vehicle. I could have not driven off the lot anymore pleased with the service they
Both of them have made it an excellent experience, selecting a new vehicle. I could have not driven off the lot anymore pleased with the service they provided.
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by sarahnova2021
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse McWilliams
Nov 30, 2023 -
Tom Clark Auto Park responded
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Matt and Jesse were able to meet your needs. At James Wood Buick GMC Denton, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road!
Sincerely,
The James Wood Buick GMC Denton Team
I’ll continue to purchase and work with Matt.
He made the entire p I was seemless!
He made the entire p I was seemless!
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by TRACY15
Verified Customer
Verified Customer
Nov 28, 2023 -
Tom Clark Auto Park responded
Tracy, we appreciate your review and are glad to hear that you had a great experience with Matt. We look forward to working with you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Matt in Denton was awesome to work with on a purchase
will buy in the future from him
will buy in the future from him
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by chris.stutt
Verified Customer
Verified Customer
Other Employees Tagged:
Sheldon Jeffcoat
Nov 16, 2023 -
Tom Clark Auto Park responded
Thank you so much, Chris, for taking the time to share your feedback with us! We will share your comments with Matt and we look forward to working with you again down the road.
Sincerely,
The James Wood Buick GMC Denton Team