Matt Threadgill

Atlantic Hyundai responded

John we tried working with you and your mom but when you are making demands on delivery we can not do, it makes difficult to have a great experience. Also, we worked with you over the phone, came to a deal and you changed it on delivery. You have been difficult with several staff members to the point your mother apologized for your behavior. Even if we had made the deal, it seems you would not have been happy.

Atlantic Hyundai responded

Incorrect and we have the recorded calls of us suggesting a new salesperson. You never asked Matt or anyone to reassign your mom. Have a great day. You have the right to do business with anyone you wish but when you inflict your attitude and personal issues toward people on a business it is a bad reflection on you and in return your mother who was as kind and sweet as anyone can be.

Johngiusto responded

Unfortunately Atlantic Hyundai's Standard is very poor at best. I have talked to many people about their car purchasing experiences, as well as mine at Atlantic Hyundai & they have been a nightmare to put it lightly. My 80 Year Old Mom was at the Atlantic Hyundai with a check in hand & Atlantic Hyundai was rude, vulgar & deceptive to both of us which caused us not to purchase at their dealership. Your message to me is a little to late & I will not recommend your dealership to anyone & will continue to tell everyone about our extremely bad experience at your dealership.

Johngiusto responded

Atlantic Hyundai is the most unprofessional business I have ever dealt with, they are now spewing lies to cover up their bad business practices. The deal was complete with check in hand they tried to tell us how much we had to finance to benefit their business profits, which is not in line with Hyundai's Finance standards. There were no demands on delivery as they are stating we wanted to only finance $6,000 & pay a cashier check for the remainder & the finance manager was irate due to it not being what he wanted. I asked them to produce a document that stated limits on financing & they said they didn't have a supporting document for that. They also stated that we had to keep the loan for 6 months before paying it off which is not Hyundai Finance Standard practices. Atlantic Hyundai is also lying concerning my mom apologizing for poor behavior, I had a bad experience with the salesman Matt in which I asked management to assign us to a different salesman & my mom told Matt she was sorry it didn't work out with him. In no way is this an apology for our extremely overall bad experience at Atlantic Hyundai & their extreme bad business practices.

Johngiusto responded

Once again Atlantic Hyundai is spewing lies, I spoke directly to Matt & requested a manager to assign me to a new sales rep. Then was transferred to Andrew & spoke to him to request a new sales person to handle the deal. After speaking to Andrew I spoke with my mother & she went back to the dealership & was assigned to Ritik Khanna & I dealt with him on the purchase deal. You need to check you so called voice recordings & you will see that this is the truthful version. Stop being condescending & concentrate on your business practices.