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Atlantic Hyundai

3.7

2,577 Lifetime Reviews

193 Sunrise Highway North Service Road, West Islip, New York 11795
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Top Reviewed Employees

Vic Carver at Atlantic Hyundai

Vic Carver

Sales Consultant
5.0
Sue DeFalco at Atlantic Hyundai

Sue DeFalco

Sales Consultant
5.0
Tim Turnbull at Atlantic Hyundai

Tim Turnbull

Service Manager
5.0
John Grosso at Atlantic Hyundai

John Grosso

Service Advisor
4.9

Latest Reviews

January 10, 2020

"WASTE OF TIME!!!"

- GC

Made an appointment with Lou to see a red with black top Kona only to get there and be told by Lou that the car was in Deer Park and I should have told him I wanted to see that particular car in advance in a very demeaning tone. Arguing the point and even saying he had the conversation taped..well management should go to the tape as red with black top was the only color I specified prior to the appointment..Other staff members were extremely rude as well and I now totally understand why there are so many other reviews about the same. Don’t waste your time like I did!

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Employees Worked With

Lou

November 30, 2019

"My son just graduated college, got a job, and wanted to..."

- J.B.

My son just graduated college, got a job, and wanted to purchase a new car. Hyundai was on his short list, and with Hyundai offering a promotion of a $50 gift card to test drive a car, even better. Salesman's response when I mentioned the gift card was; are we just here for the gift card? No, I'm a car buff, have 6 cars, make a decent living, and $50 is not going to change my life....my son was in the market for a car, and if an incentive is offered to drive a car we shouldn't feel like we're trying to get over. End result, we never received the gift card, nor a response to my inquiries. My son liked the Hyundai but bought a KIA Optima, partly because of the dealership. In my 65 years I have bought many cars and just found the vibe of this dealership unpleasant. Will this review effect their bottom line? No, they're a big, seemingly prosperous organization, but if you want a Hyundai there are other dealerships on Long Island.

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Employees Worked With

Other Employees : Mathias, Danazar

November 22, 2019

"An Awful, Incompetent Crew"

- Eric Trinagel

Trying to complete a deal at this place is like pulling teeth and then waiting, and waiting, and waiting, annnnnnnd waiting. Just a rude staff without even offering someone a glass of water when sitting in the showroom for over 4 hours. I understand people may have certain circumstances that cause deals to fluctuate or may require extra time on the phone with a bank or two, but to make people sit around for 4 hours - TWICE - is unacceptable. By the time I was told that the finance guy was incapable of making the deal, I was actually grateful. I was so amazingly tired of being stuck in the showroom, I was actually grateful they admitted they couldn't do it, so I could just leave. I have never been at a dealership where I felt so neglected, uncared for, and ignored. Good riddance. The only question I have to wonder is if they ruined my overall outlook on Hyundai, and I just move onto a new car brand, or if I just find a different dealer. But this one gets a hard pass next round. (oh and just to add - they 100% bait and switch. Advertising cars like the Ioniq for $79 but remarkably... they don't have any - AMAZING)

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Employees Worked With

Other Employees : Avi (finance)

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Photos & Amenities

  • Instant Financing
  • Customer Lounge Area
  • Cable TV
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Television
  • Rental Car Service Onsite
  • Free WiFi
  • Authorized Parts Store
  • Vending Machines
  • After Hours Drop-Off
  • Shuttle Service