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Matt Tickle
Matt Tickle at New Direct Chrysler Dodge Jeep Ram

Matt Tickle

Fixed Ops Director

New Direct Chrysler Dodge Jeep Ram

495 West Lee Hwy.
Wytheville, VA 24382

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Matt Tickle

October 28, 2025

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Employee Rating

They always do a great job and are the nicest guys always.. There work is always done in a timely manner. More

by apryljohnson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

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Oct 28, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing New Direct Chrysler Dodge Jeep Ram. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

October 24, 2025

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Employee Rating

very easy and not high-pressured salesperson. Everyone there seems nice and pleasant and made me feel at home as we worked through the paperwork process. More

by richard-riggs
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

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Oct 24, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

October 24, 2025

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Employee Rating

Great assistance and service to meet our needs . Thanks Josh at New Direct Dodge for his service More

by newangus65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

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Oct 24, 2025

New Direct Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

October 09, 2025

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Employee Rating

Excellent service department. Very professional and friendly. Vehicle was finished when promised. Will be going back to this dealership for future service. More

by Ram/Jeep Garage
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

October 02, 2025

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Employee Rating

Great service as always at Direct Dodge Wytheville. Friendly staff and car was fixed as promised. More

by mountaineer1848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thank you for choosing New Direct Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

September 27, 2025

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Employee Rating

Seem very efficient and work together. Not a lot of time waisted. The Service desk keeps the customer informed. More

by 60spackfandan
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Tickle

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Sep 27, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

September 27, 2025

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Employee Rating

Rick was very detailed in his assessments and very communicative. Work thus far has been satisfactory. More

by ruthbradleyhoosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington , RICK

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Sep 27, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with New Direct Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

September 26, 2025

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Employee Rating

Excellent service department. Very satisfied with this dealership. Will be back there again for all service needs More

by garywaynea01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington , Harley Bralley ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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Sep 26, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at New Direct Chrysler Dodge Jeep Ram. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

September 25, 2025

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Employee Rating

Excellent service department. Very satisfied with this dealership. Will be back there again for all service needs More

by ktuckyfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Weatherington

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Sep 25, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

September 16, 2025

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Employee Rating

It took them almost 4 weeks to fix the truck I called ask them they would say they would have it done the next day then it would not be done More

by missy2009story
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Weatherington , Parker Bralley, Greg Leonard

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Sep 19, 2025

New Direct Chrysler Dodge Jeep Ram responded

Thank you, Missy, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Shawn Weatherington, shawnw@marburgerauto.com

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