Matt Videon | Page 2

Excellent Service on new car purchase. I ordered a custom built 2019 Silverado High Country. Matt Garity and the entire staff from sales managenent to service went to great lengths to get t I ordered a custom built 2019 Silverado High Country. Matt Garity and the entire staff from sales managenent to service went to great lengths to get the build off constraint, overcome the rail shortage, do all the option prep and detail a truck that came off the carrier caked in mud from sitting in a yard awaiting rail. Everyone extended themselves to expedite and facilitate a very difficult delivery. More

by JONATHAN GAYL Verified Customer Verified Customer

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Service phone doesn’t work. Service department doesn’t call with updates. Called to check and phone went to voicemail multiple times. I had to physically come to the service depa Service department doesn’t call with updates. Called to check and phone went to voicemail multiple times. I had to physically come to the service department two times when I was told I would receive a phone call which I never did. I have leased two cars when they were Kelly Chevrolet but will not lease my third car win them. The fact that I never received a phone call, the service department phone system doesn’t work and my weather strip is coming off again already is terrible. More

by KELLY.HANKEL Verified Customer Verified Customer

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