Matt Viero
Matt Viero at MINI of St Louis
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Matt Viero | Page 4

Finance Manager

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
37 Reviews
4.9

37 Reviews

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37 Reviews of Matt Viero

January 19, 2022

Dealership Rating
Employee Rating

Dustin was a lot of help when I came in looking at a used vehicle. Matt made the financing go extremely smooth. I had a great overall experience, and I am very happy with my purchase and the service I receiv More

by collier22sm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers

Feb 18, 2022

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

January 18, 2022

Dealership Rating
Employee Rating

My wife was really excited of getting her second Mini. We went to Mini of St. Louis, and we had Bill Harada as our salesperson he was a very nice only thing is he cannot keep a promise when he makes one. T More

by lisam.
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Harada , Neil Westfall

Jan 19, 2022

MINI of St Louis responded

Dear Lisa, Thank you for driving all the way from Kentucky to purchase your new MINI from us. We wish you many happy MINI Motoring years ahead. As for your husband taking the time to write this awful review in your name, we also felt that it was an awkward and uncomfortable experience working with him. We understand it all started over a key ring that escalated from there and your husband clearly did not want Neil, our General Sales Manager, to step in while trying to understand why he was acting so agitated. For over 20 years, we have dedicated ourselves to providing excellent care and service to our customers. We sincerely wish the interaction between our staff and your husband could have been better, we thank you again and wish you all the best.

Jan 20, 2022

lisam. responded

No, my husband was not agitated he was annoyed at that a simple promise made by the salesman could not be kept. He got agitated when the sales manager kept trying to provoke him, even when he asked him to leave him alone.

January 11, 2022

Dealership Rating
Employee Rating

Arman is consistently personable and professional. He takes care of business efficiently but always has time for a nice conversation. I’ve gotten to know Arman over the years and always look forward to h More

by jesimeri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown , Mark Conn, Arman Dzafic, Mary McDonnell, Mary Silver

Jan 11, 2022

MINI of St Louis responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at MINI! We are thrilled to hear about this experience!

January 09, 2022

Dealership Rating
Employee Rating

Unquestionably best car buying experience. Dustin, Matt, Heather, and Neil are absolutely awesome human beings! More

by Masa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers , Neil Westfall, Heather Vivrett on the BMW side was extremely helpful!

Jan 11, 2022

MINI of St Louis responded

Thank you for the 5-star review! Stay safe and see you next time!

January 03, 2022

Dealership Rating
Employee Rating

Well informed sales team and cared about the customers satisfaction. Very clean and professional looking atmosphere. More

by kandk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Harada

Jan 11, 2022

MINI of St Louis responded

Thank you for the review! Stay safe and see you next time!

December 12, 2021

Dealership Rating
Employee Rating

My salesman Bill is awesome & we love working with him. This is my second car from Bill and he is a keeper! Even when we come for service, he treats us like we’re there to buy (even though he knows better! More

by khull
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Harada , Neil Westfall

Dec 17, 2021

MINI of St Louis responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating and friendly as possible in order to create a 5-star experience with us. Bill and Matt are true assets to our team. Thank you for choosing MINI, we look forward to seeing you again!

November 23, 2021

Dealership Rating
Employee Rating

It was so easy and stress free. Bill and Matt were great to work with. I would recommend Mini of St. Louis to everyone. All car buying should be this easy. More

by MoIrish00
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Harada

Nov 29, 2021

MINI of St Louis responded

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

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