Steve Pfeiffer
Steve Pfeiffer at MINI of St Louis

Steve Pfeiffer

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.8
303 Reviews
4.8

303 Reviews

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303 Reviews of Steve Pfeiffer

October 06, 2026

Dealership Rating
Employee Rating

Great idea with the video of the repair and fast repair time. A quality repair job!!! More

by Joes3838
Service Price Transparency
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Recommend Dealer
Yes
Oct 06, 2026

MINI of St Louis responded

Thank you for the review! We are pleased that you had a great service visit! We look forward to seeing you again. :)

October 01, 2026

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The folks are professional, kind and excellent at their job. I highly recommend this dealership. The overall experience is wonderful! More

by alan.blize
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Erica Wells

Oct 01, 2026

MINI of St Louis responded

Thank you for the fantastic review ! We love working with you and hope we can assist you again in the future.

September 23, 2026

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Everyone at mini of xx. louis is always so helpful and my last service was the fastest car service I ever received! More

by lexihill0112
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Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson

Sep 23, 2026

MINI of St Louis responded

Thanks for the 5 - star review! We are glad to hear we provided you with great service! We appreciate the feedback and would love to work with you again.

September 18, 2026

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I trust my mini to get the best care at this dealer. The people are professional and the jobs gets done quickly. When I have a concern I feel heard and not dismissed. They could use larger seats when wo More

by Amelia.neely.123
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Erica Wells

Sep 18, 2026

MINI of St Louis responded

Amelia, thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. Our team will love to read the kind words you left about their service!

September 11, 2026

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So easy to work with and they understood my concerns and issues with the car. Extremely kind and generous they came to my home and got my car and left a loaner for me and they did a fabulous job finding the More

by carterpamela3
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Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

Sep 14, 2026

MINI of St Louis responded

Thanks for the 5 - star review! We're delighted to hear you enjoyed our service department along with the loaner. Providing excellent services to our customers is one of our main goals, and your feedback motivates us to keep going strong!

September 10, 2026

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Mini of xx. Louis has been amazing. A great service department and an awesome parts department. They always take excellent care of me and my wife.. their staff i More

by Drummerdan
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Recommend Dealer
Yes
Sep 14, 2026

MINI of St Louis responded

Thank you for the kind words! We’re so glad our team always provides friendly and thorough service. We love having you as part of the MINI family! :)

September 10, 2026

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Service Manager looks and act like he is sick of his life and job , and have a bad attitude, and you should be let go and hire somebody who is cheerful and have a personality to handle customers. More

by Kkhan
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers

Sep 11, 2026

MINI of St Louis responded

Thank you for taking the time to share your feedback. We’re sorry that your interaction with our team left you with a negative impression, as we always want our customers to feel welcomed and treated with respect. When you arrived ahead of your scheduled appointment, our team was assisting another customer with an earlier appointment time. We understand that you were hoping to simply drop off your keys and be on your way, and we apologize for the frustration and misunderstanding that occurred while you waited. At the same time, we want to ensure that both our customers and our employees are treated respectfully. We appreciate your feedback and will use it as an opportunity to continue improving how we communicate with our customers. We hope that if you visit us again, we can provide you with a much more positive experience.

September 08, 2026

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Great attitude good work maid sure to show what they found an a plan to fix it More

by Justinwyatthuffman
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Recommend Dealer
Yes
Sep 09, 2026

MINI of St Louis responded

Thank you for the kind words! We’re so glad our team always provides friendly and thorough service. We love having you as part of the MINI family! :)

September 04, 2026

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From the sale and service and communication this dealership is A+. It's rare to find these days a dealership that actually communicates and doesn't try to always nickel and dime you with everything More

by TWENTYMILES75
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Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

Sep 04, 2026

MINI of St Louis responded

Thank you for the great review, and for being a great customer! We are pleased to know about your positive experience with us. We are grateful for you choosing Mini of xx. Louis!

September 04, 2026

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Employee Rating

Steve was very informative about what needed to be fixed on my car and what could wait. Appreciated his honesty. More

by CHAPLAINRDS
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Recommend Dealer
Yes
Sep 04, 2026

MINI of St Louis responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Mini of xx. Louis, and we thank you for the future referrals!

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