"It was good but had to wait a little long"
- Neon west
Great sales people, nice trucks, and great prices. Wait for finance department was a little long but not bad. Overall great dealer ship with great trucks!
"Great experience would highly recommend!"
I had the pleasure of working with 4 different individuals and both the Puyallup and Lynwood locations. I initially worked with Matt who responded immediately to initial request for information.
I then exchanged information with Vanis, who answered all of my questions and gladly arranged for the truck I was interested in, to be delivered from the Puyallup location to the Lynwood location as it was closer to me, and made it easier for me to see it and test drive it. This took place with in days, and as part of the transition Vanis connected me up with Freddie Nolan. Freddie was great in getting everything confirmed with me and coordinating details of the sale. As far as the sales process goes, I worked directly with LT, who I really appreciated and enjoyed as well! LT has a gentle easygoing, no pressure persona which made me feel at ease the entire time. He worked through the numbers with me and coordinated with Freddie as necessary, but the entire process was as seamless and painless as I could have hoped for! This was my first experience with NWMS, and I have to say I couldn't walk away more impressed with how I was treated and how straightforward and transparent they made the process for me. Highly recommend you check them out, they are a refreshing change of pace from what I'd come to be used to.
The car buying experience is rough as the payment is never where you want it to be but NWMS did a wonderful job of keeping the experience light and fun. They have a great selection of cars and made the whole experience almost enjoyable. Matt (my sales rep) was fun to be around and kept me at easy during the whole process. He did not flinch when I wanted to test drive multiple cars due to wanting to be sure I was making the right decision.
"Best car shopping experience I've had."
Matt was extremely helpful in the car buying process. He worked within my parameters and stayed within them to get me a beautiful car that I can afford. He was kind, friendly and patient. Overall the best experience I've had.
"Great first time car buying !"
It was my first time purchasing a vehicle and Matt Wells made it so easy to find the perfect car. He knew exactly what I wanted and went above and beyond to make sure I found the right car for my needs. I would definitely recommend Northwest Motorsport in Puyallup !
"Good buying experience"
Overall a good buying experience. Matt was great in making the purchase process easy and pressure free. Overall staff was great and welcoming as well.
Matt was outstanding! Professional. Personal. Prompt and knowledgeable. He made this a painless process for us. Driving away, we knew we made the right choice.
"Matt Wells is the man!! "
Matt Wells made my experience with with Northwest Motorsports very easy, fun, and enjoyable! He was very helpful also. Strongly recommend working with him! Thanks you Matt!
Had a wonderful experience very helpful and got what we had asked for and then some thank you very good customer service and very friendly
Matt had an amazing attitude, made personal connections outside of just buying a truck which made me want to come back and do business with him. He was very helpful but not in your face about it, really the best experience I've had with a salesman. I was put at ease from the start and throughout the sale never felt stressed out or pressured, great job Matt!