Matt Worlock | Page 38

Great experience We traveled from North Carolina to purchase a car,, from the monument we walked into the dealership we were treated with respect and friendliness. Ma We traveled from North Carolina to purchase a car,, from the monument we walked into the dealership we were treated with respect and friendliness. Matt Worlock did a great job getting us a good deal on our "new to us" car. He was very helpful showing us features of the car. All in all a great buying experience!!! Nice dealership and nice staff!!! More

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Great experience all around This was my first time buying a car from a dealership and Matt helped me through the process. I felt like he listened to what I wanted and didn't pres This was my first time buying a car from a dealership and Matt helped me through the process. I felt like he listened to what I wanted and didn't pressure me into anything that I did not. He went above and beyond and I would absolutely return to him and Fred Anderson Toyota to buy a car in the future More

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Fantastic Customer Service From start to finish the process was relaxed and prompt. Matt was incredibly knowledgeable about every aspect of car purchase deal. He knew his vehicl From start to finish the process was relaxed and prompt. Matt was incredibly knowledgeable about every aspect of car purchase deal. He knew his vehicles inside and out and understood personal budget and respected it. Christen in finance made sure I was happy and understood all paper work. Thank you Matt and Christen. I would definitely go to Fred Anderson Toyota in west Ashley if I ever needed another vehicle. All around 5 stars. More

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READ THIS FIRST! GET MATT WORLOCK! Back in December I bought a Highlander from Fred Anderson. MATT WORLOCK was my salesman. I noticed that the GPS display froze and reset about every Back in December I bought a Highlander from Fred Anderson. MATT WORLOCK was my salesman. I noticed that the GPS display froze and reset about every ten or fifteen minutes. Also, my key faub never worked from the beginning even with a battery replacement. Matt scheduled me an appointment with the service department. After running a diagnostic the service department informed me of a software update for my car that would cost me a 60$ plus dollar fee for an update that my 160 point inspection said was already installed. As for the key faub they wanted to charge me 335$ for a replacement because the battery was supposedly drained by a short. The 160 point inspection also states two master keys are present. I immediately text Matt Worlock to see if there was anything he could do considering I've had the vehicle less than two months. Honestly, I wasn't expecting much help but I was completely wrong. True to his word Matt had my back. After talking with the service department all my issues were corrected free of charge thus providing me with a true 160 point inspection. IF YOU GO TO FRED ANDERSON GET MATT WORLOCK. At a bulk dealership it is important that you work with a salesman who is true to his word. I was lucky and got Matt; you should too! Thanks also to Andy in the service department for being so flexible and honest. More

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Very good salesman with great customer care Would highly recommend Matt and Anderson Toyota. I was picky- they were patient. I got a fair deal on my trade, a fair price on my 4Runner, and fair Would highly recommend Matt and Anderson Toyota. I was picky- they were patient. I got a fair deal on my trade, a fair price on my 4Runner, and fair financing. Can’t ask for much more. More

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Satisfied customer I am a very picky person when it comes to making a big purchase like buying a car. Matt Worlock was extremely helpful. He asked me what I was lookin I am a very picky person when it comes to making a big purchase like buying a car. Matt Worlock was extremely helpful. He asked me what I was looking for in a vehicle and after we got that settled we test drove a few cars. He was very patient and informative. He was also very cordial and respectful. I will buy all my cars from him and your dealership from now on. More

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Excellent service The salesman was very knowledgeable and patient. He was very helpful with all the Toyota’s we test drove. Nice dealership. Very modern and comfortab The salesman was very knowledgeable and patient. He was very helpful with all the Toyota’s we test drove. Nice dealership. Very modern and comfortable. My wife and I will buy another vehicle from our salesman again. More

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Best car purchasing experience EVER! This was my first time purchasing a car on my own without the help of my husband, Dad, or anyone who knows more than I do about this process. Matt wa This was my first time purchasing a car on my own without the help of my husband, Dad, or anyone who knows more than I do about this process. Matt was referred to me by a co-worker and I must say hands-down, he gave me the best, non-pressured, reassuring experience ever. He took more than enough time with me to figure out exactly what I needed within my budget and did everything possible to make it work for me. Matt with Fran Anderson Toyota of Charleston has a forever customer in me for sure. More

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Easy Breezy Matt was a pleasure to work with. He listened to what I wanted and we focused solely on options that would deliver. Attentive and easy to get along w Matt was a pleasure to work with. He listened to what I wanted and we focused solely on options that would deliver. Attentive and easy to get along with; I'd recommend Matt to anyone interested in test-driving a Toyota to help them out. Thanks, Matt! More

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Best service We walked into Toyota Charleston on our way home and Matt greeted us with respect. Realizing they did not have any pre-owned models we wanted, he just We walked into Toyota Charleston on our way home and Matt greeted us with respect. Realizing they did not have any pre-owned models we wanted, he just gave his number without pushing us to test drive any newer models. Later on when we finally decided to purchase a new vehicle, he gave us the best price. We did our due diligence prior calling him and as he promised, he gave us the price match plus additional discounts he promised. We were picky clients and he did not get agitated or frustrated but totally understood our concerns from a customer’s shoes. When the paperwork was finally done, he could have easily left us with the finance specialist and gone home as it was already late on a Saturday evening. But being a good salesperson, he stuck around missing his dinner to make sure we get all our paperwork done without a hitch. Really appreciate this quality of Matt and I am sure if you are to be his future client, he will make sure you get all your needs met when buying your next vehicle. I will give a perfect 10 for his service and undoubtedly this is the best service we have received in the US so far. I have already recommended him for my friends and I am sure they will be happy clients as well. More

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