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Matthew Chretien
Matthew Chretien at Best Ford

Matthew Chretien

Service Advisor

Best Ford

579 Amherst St
Nashua, NH 03063

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4.5
26 Reviews

Dealership Experience

8 mos

Industry Experience

12 yrs, 6 mos

4.5

26 Reviews

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26 Reviews of Matthew Chretien

October 22, 2026

Dealership Rating
Employee Rating

Best ford is a great dealership. I've been going there many years. This is my second car service and sales are great More

by djohnson7299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Tafe, Sean Nicholson, Davie Pena, Anthony Capece, Jaret Foley, Mike Fitzgerald

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October 20, 2026

Dealership Rating
Employee Rating

Great, efficient service, including mobile. Good communication and workmanship. Definitely recommend them very highly for both sevice and sales More

by fezp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie

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October 16, 2026

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Employee Rating

Ordered a PTU fluid change. Received a transmission fluid change instead. Was forced to pay for it. No help getting the PTU change or suggestions. Thoroughly upset and More

by mattbemis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Tafe, Sean Nicholson, Davie Pena, Anthony Capece, Jaret Foley, Mike Fitzgerald

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Oct 18, 2026

Best Ford responded

Hello, we're really sorry to hear about your experience at Best Ford. Your feedback is crucial for us to improve. Please reach out to Nick Pichette, our Customer Experience Manager, at (603) 713-6032. We want to make things right and ensure this doesn't happen again.

October 15, 2026

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Dealership had great communication. They were very affordable and got the job done quick. Highly recommend! More

by chris.shanahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Tafe, Sean Nicholson, Davie Pena, Anthony Capece, Jaret Foley, Mike Fitzgerald

Print
Oct 18, 2026

Best Ford responded

Hi, thank you for your fantastic review! We're thrilled to hear that you appreciated our communication and affordability. Our team works hard to provide quick and quality service, and your recommendation means the world to us. We look forward to serving you again!

October 15, 2026

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Employee Rating

Very polite and thorough with answering my questions. Explained how Ford does their service and what i should do for my next service. More

by strand03102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 21, 2026

Best Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2026

Dealership Rating
Employee Rating

Matt is and always will be the best service advisor there ever has been. Absolute Legend! More

by NASHUASERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 21, 2026

Best Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2026

Dealership Rating
Employee Rating

Not Satisfied that i was not helped. I should have been helped. This is not letting me submit!! More

by RAJ_01803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Tafe, Sean Nicholson, Davie Pena, Anthony Capece

Print
Oct 15, 2026

Best Ford responded

Hi, we're really sorry to hear about your experience at Best Ford. Your feedback is crucial for us to improve. Please reach out to Nick Pichette, our Customer Experience Manager, at (603) 713-6032. We want to make things right and ensure this doesn't happen again.

October 08, 2026

Dealership Rating
Employee Rating

Meet with Matt the service advisor when I arrived. He verified my service request and brought the car in for service. More

by Actech0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 15, 2026

Best Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 07, 2026

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Employee Rating

Everything was fine - they did what was requested within the time frame they promised. The car was well taken care of. More

by STSANDIER
Recommend Dealer
Yes
Print
Oct 15, 2026

Best Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 07, 2026

Dealership Rating
Employee Rating

Team was super well knowledgeable and helpful in my purchase decision, will definitely be coming back for my next More

by mackaymatt3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Tafe, Sean Nicholson, Davie Pena, Anthony Capece

Print
Oct 21, 2026

Best Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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