Matthew Hartge

The knowledge and support from the moment I engaged Robert and Evo was exceptional. They answered all my questions and were supportive throughout the buying process. Both salesman and manager were alig Robert and Evo was exceptional. They answered all my questions and were supportive throughout the buying process. Both salesman and manager were aligned—giving an impression the dealership was a team, that works together, caring about me, the customer. Great service is worth many thanks! More

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Purchasing a vehicle is never a great experience. Shawn made our transaction seem seamless and stressless. His pleasant demeanor whenever we enter the showroom has always been a pleasure and his per Shawn made our transaction seem seamless and stressless. His pleasant demeanor whenever we enter the showroom has always been a pleasure and his persistence in finding us the vehicle of our choice was priceless. After numerous calls back and forth Shawn found us what we had been waiting for. His professional, no pressure manner, as well as listening with empathy, make him an asset to his team. He is a true gentleman. We have been very happy with Volkswagen of Ocala and its service department since 2015! Lloyd and Maggie Hathaway More

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They were so very kind! This was my first car buying experience and one of the best to say the least! Everyone was attentive and really payed attention to what I wanted in a This was my first car buying experience and one of the best to say the least! Everyone was attentive and really payed attention to what I wanted in a vehicle. Carlos was the best sales person and made our experience one of a kind! Volkswagen will always have our business. More

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Brandon’s attention to detail and his overall knowledge of the VW line was great because we are first time VW owners. He was very pleasant, patient and friendly. A true asset to the VW dealership for sure! of the VW line was great because we are first time VW owners. He was very pleasant, patient and friendly. A true asset to the VW dealership for sure!!! 5 star service from Brandon! More

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I want to start off by saying, thank you again. I also want to say thank you to Carlos. For going above and beyond and extending his time in order to help me get a car that was much needed. Thank y I also want to say thank you to Carlos. For going above and beyond and extending his time in order to help me get a car that was much needed. Thank you to his boss his superiors. Because I know this is probably rare. I don't know, but for me it was a blessing i truly truly enjoyed my experience at this dealership. It is the first time I have ever had a dealership experience where I walked off the lot with a vehicle. I am very grateful for the kindness that the staff extended to us. And making us feel comfortable, my daughter and I, my daughter said, her favorite part was the snacks. I'm gonna say my favorite part outside of purchasing the car. Was that coffee machine that coffee machine was everything and that coffee, it was d*** good. Thank you again, volkswagen of ocala, you guys are bomb.. More

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The dealership was attractive, friendly atmosphere. Shawn was helpful, and patient with all my questions. Fortunately, the model I was looking for was on the lot, because it seemed that if I wanted som Shawn was helpful, and patient with all my questions. Fortunately, the model I was looking for was on the lot, because it seemed that if I wanted something else, it would affect the timing and price. So, perhaps a better selection of color and "package" would make a decision easier to make, rather than walking away without a sale. I will not hesitate to stop back in as I familiarize myself with my new car. More

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Mr. Carlos Hernández was very professional with his attitude towards the deal and knowledgeable about the 2025 VW Jetta Sport. Volkswagen of Ocala is highly recommended to anyone looking for a new or u attitude towards the deal and knowledgeable about the 2025 VW Jetta Sport. Volkswagen of Ocala is highly recommended to anyone looking for a new or used vehicle. Great staff to work with! Thanks to everyone involved in my deal. In addition I will like to mention the great service department being run by the service manager Danny Schlenker. More

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The service Carlos provided was wonderful. He understood our needs, and we were able to get the car we wanted. Thanks to the entire Ocala Volkswagen team! He understood our needs, and we were able to get the car we wanted. Thanks to the entire Ocala Volkswagen team! More

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Super helpful and great customer service. Helped both my mother and I get new vehicles that met our budgets! Helped both my mother and I get new vehicles that met our budgets! More

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Love my new ride! Buying experience was A+ from sales , finance to out the door. Buying experience was A+ from sales , finance to out the door. More

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