Carlos Hernandez
Carlos Hernandez at Volkswagen of Ocala

Carlos Hernandez

Sales Associate

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

Contact Me
5.0
182 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

35 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

182 Reviews

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182 Reviews of Carlos Hernandez

April 22, 2026

Dealership Rating
Employee Rating

What a great experience from start to finish. Carlos was fantastic. I couldn’t be more happier with my purchase. More

by cel352
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 19, 2026

Dealership Rating
Employee Rating

I recently purchased a 2025 Volkswagen Atlas and had a fantastic experience working with Carlos Hernandez. They were incredibly helpful throughout the entire process, making both the purchase and the trad More

by Wanedqui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 20, 2026

Volkswagen of Ocala responded

Thank you for your kind words! We’re glad Carlos made your purchase and trade-in smooth and stress-free. Enjoy your new 2025 Atlas, and we appreciate your recommendation!

April 05, 2026

Dealership Rating
Employee Rating

Carlos was so helpful and kind! What a great experience he made the whole process. Not once did I feel like he was selling me something I didn’t want. He had all the answers I neede More

by HVarner
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Apr 06, 2026

Volkswagen of Ocala responded

Thank you for the kind review! We're happy to hear Carlos made your experience so positive and informative without any pressure. We appreciate your feedback and hope you enjoy your new vehicle!

March 30, 2026

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Employee Rating

Carlos and his team were so professional and patient with my wife and I. We’re beyond happy with our VW Atlas More

by Graphics
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson

Mar 30, 2026

Volkswagen of Ocala responded

Thank you for the wonderful review! We’re so glad to hear that Carlos and the team provided a professional and patient experience for you and your wife. Congratulations on your VW Atlas! We’re beyond happy that you love it, and we truly appreciate you choosing us. Enjoy every mile, and we’re here whenever you need us!

March 27, 2026

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Employee Rating

We had a great experience at this dealership. Carlos made a world of difference compared to our experience with a different dealership the day prior. Carlos advocated for us, and was not pushy! More

by sarahhmarkham
Purchase Time
Recommend Dealer
Yes
Mar 30, 2026

Volkswagen of Ocala responded

Thank you for your kind feedback! We’re so glad to hear you had a great experience with us and that Carlos made such a positive impact. He truly cares about advocating for his clients and creating a comfortable, no-pressure environment. We appreciate you choosing us and hope to assist you again in the future!

February 18, 2026

Dealership Rating
Employee Rating

Miguel was a big help, answered all our questions and was a pleasure to deal with More

by Justinmarlow41
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Feb 20, 2026

Volkswagen of Ocala responded

Thank you for the great feedback! We’re so happy to hear Miguel was helpful, answered all your questions, and made the experience enjoyable. We appreciate your support and hope you love your new vehicle!

February 04, 2026

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Carlos was excellent! !! I enjoy the experience and I'm very pleased with our new car! More

by celinasands42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2026

Volkswagen of Ocala responded

Thanks for your great review! We’re happy to hear Carlos provided excellent service and that you’re loving your new car. Enjoy the ride!

January 25, 2026

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Employee Rating

Had a great experience buying my new car at VW of Ocala. Carlos and team were extremely knowledgeable and helpful throughout the entire process. More

by P.BAILEY87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2026

Volkswagen of Ocala responded

Congratulations on your new car! We’re thrilled you had a great experience with Carlos and the team. Thank you for choosing VW of Ocala, we appreciate you!

January 23, 2026

Dealership Rating
Employee Rating

I’m very grateful for the VW team for making this an easy process for my husband and I. Carlos was super kind and professional! TJ and Chris were also very helpful with our purchase. Thanks to the VW family More

by meortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson , TJ Richmond, Lauro

Jan 26, 2026

Volkswagen of Ocala responded

Thank you for the wonderful review! We’re happy to hear our team made your experience smooth and enjoyable. We appreciate your trust in us and hope you enjoy your new vehicle for years to come.

January 07, 2026

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Employee Rating

El señor Carlos hernandez una persona excelente y el mejor del dealer. muy complacida gracias More

by yicelcambara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2026

Volkswagen of Ocala responded

¡Muchas gracias por sus amables palabras! Nos alegra muchísimo saber que el señor Carlos Hernández le brindó un excelente servicio y que quedó tan complacida con su experiencia. Le agradecemos su confianza y esperamos volver a atenderle pronto. ¡Gracias por elegirnos!

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