Matthew Jeffery

Matt has provided excellent service since we bought our first Volvo, an XC 60, in 2018. We appreciated the fact that he assisted with getting transportation to and from our home in Rancho Murieta when the first Volvo, an XC 60, in 2018. We appreciated the fact that he assisted with getting transportation to and from our home in Rancho Murieta when the car needed to be kept overnight recently. He is clear in his communications and is responsive to our requests in a timely manner. More

by karenvpridemore Verified Customer Verified Customer

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Easy tonschedule appointment online. Staff are always welcoming. Space to wait for service is comfortable with beverages on offer. Kept up to date throughout the process. Staff are always welcoming. Space to wait for service is comfortable with beverages on offer. Kept up to date throughout the process. More

by MANDAJACKSON65 Verified Customer Verified Customer

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Matt is Amazing! He has always been so helpful and always clearly explains my repairs. He has always been so helpful and always clearly explains my repairs. More

by jodijones38 Verified Customer Verified Customer

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Mike and mat worked to get my issue resolved, helped with finding a loaner while my vehicle was being repaired. Very convenient. finding a loaner while my vehicle was being repaired. Very convenient. More

by JAKE_HAMMOND Verified Customer Verified Customer

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Responsive and clear communication through text message, accommodating through the whole process, clean facility and friendly staff accommodating through the whole process, clean facility and friendly staff More

by DARREN627 Verified Customer Verified Customer

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Matt makes servicing your car a pleasure. He is professional, pleasant and welcoming! He kept us informed throughout our stay and had us in and out of there in a reasonable amount of time. Ma He is professional, pleasant and welcoming! He kept us informed throughout our stay and had us in and out of there in a reasonable amount of time. Matt is a true asset to Neillo Volvo! More

by ACADIAP Verified Customer Verified Customer

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Matthew was awesome he helped me so much he didn't leave a stone upturned in fixing my car and I am beyond grateful. Everyone at the dealership that I talked to was very helpful. I was a pleasure to work wi a stone upturned in fixing my car and I am beyond grateful. Everyone at the dealership that I talked to was very helpful. I was a pleasure to work with them. Appreciated the car to drive as I live in Lincoln and do work. More

by souzieq Verified Customer Verified Customer

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Matthew Jeffery was an outstanding service writer. He was professional, knowledgeable, and very easy to work with throughout the entire process. From the moment I arrived, he took the time to explain He was professional, knowledgeable, and very easy to work with throughout the entire process. From the moment I arrived, he took the time to explain everything clearly, kept me updated on the progress of my vehicle, and answered all of my questions without making me feel rushed. His communication was excellent, and he made the entire experience smooth and stress-free. It's not often you come across someone who genuinely cares about providing great customer service, but Matthew went above and beyond to make sure everything was handled properly. I truly appreciate his honesty, attention to detail, and friendly attitude. I would highly recommend working with Matthew if you're looking for someone who is reliable, helpful, and committed to taking care of his customer. More

by SUNNY Verified Customer Verified Customer

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He’s great, he listened and helped me plan for what I need to do and go me ready for my trip. need to do and go me ready for my trip. More

by KATHLEEN.STULL Verified Customer Verified Customer

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Matt Jeffery has been my Service Advisor for many years. He always gives me an honest appraisal of what work needs to be done, and keeps me updated as the work progresses. He is also a really nice guy and a He always gives me an honest appraisal of what work needs to be done, and keeps me updated as the work progresses. He is also a really nice guy and a good ambassador for your company. I am a customer for life with Niello Volvo. More

by KRZ4TOP Verified Customer Verified Customer

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