Matthew Jeffery

Excellent customer service. Your team is thorough and one step ahead. I appreciate the video inspection that you send. Your team is thorough and one step ahead. I appreciate the video inspection that you send. More

by albertlundeen Verified Customer Verified Customer

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I am so grateful to have someone so trustworthy to keep my Volvo maintained! I feel that I am kept well informed of the condition of my car and never feel pressured! Especially with the world as it is and my Volvo maintained! I feel that I am kept well informed of the condition of my car and never feel pressured! Especially with the world as it is and being a senior that might be viewed as vulnerable, I am so very grateful for Matt and the rest of the crew at Niello! Matt will explain issues that will need to be addressed in future visits so that we can plan accordingly. We love our Volvo, it is our second one and should we ever need a new car it will be a Volvo and the crew at Niello is a large reason for our loyalty. More

by dese Verified Customer Verified Customer

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I brought my car in to have 4 new tires that were on hold for me by Matt. Upon commencement of the work, they realized someone had sold one of the tires so I got an Uber ride home and back the next day. Matt for me by Matt. Upon commencement of the work, they realized someone had sold one of the tires so I got an Uber ride home and back the next day. Matt took care of me by giving me a computer update. Matt always takes care of me with the utmost care and consideration. He keeps me coming back! Thanks Matt!!! Sincerely, Rich Sylvester More

by RAPSYLVESTER Verified Customer Verified Customer

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Been servicing with the Niello Group for several years and they have always exceeded my expectations at every visit and encounter. Class act group of team members that care about providing a professional and they have always exceeded my expectations at every visit and encounter. Class act group of team members that care about providing a professional experience. All done with a smile and great attitude. Advisor Matt Jeffery is a star along with all his colleagues. Bravo Team Niello! More

by WYATTGPHOTOGRAPHY Verified Customer Verified Customer

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We have worked exclusively with Matt for the duration of the ownership of both of our current Volvos. Is is both personable and professional in making sure our vehicles are maintained properly and making th the ownership of both of our current Volvos. Is is both personable and professional in making sure our vehicles are maintained properly and making the time to explain needed repairs and recommendations when needed. We appreciate that Niello retains such a quality individual as Matt on its team for us to have as our "go-to" person. More

by CELTIC0K9 Verified Customer Verified Customer

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Matt has provided excellent service since we bought our first Volvo, an XC 60, in 2018. We appreciated the fact that he assisted with getting transportation to and from our home in Rancho Murieta when the first Volvo, an XC 60, in 2018. We appreciated the fact that he assisted with getting transportation to and from our home in Rancho Murieta when the car needed to be kept overnight recently. He is clear in his communications and is responsive to our requests in a timely manner. More

by karenvpridemore Verified Customer Verified Customer

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Easy tonschedule appointment online. Staff are always welcoming. Space to wait for service is comfortable with beverages on offer. Kept up to date throughout the process. Staff are always welcoming. Space to wait for service is comfortable with beverages on offer. Kept up to date throughout the process. More

by MANDAJACKSON65 Verified Customer Verified Customer

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Matt is Amazing! He has always been so helpful and always clearly explains my repairs. He has always been so helpful and always clearly explains my repairs. More

by jodijones38 Verified Customer Verified Customer

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Mike and mat worked to get my issue resolved, helped with finding a loaner while my vehicle was being repaired. Very convenient. finding a loaner while my vehicle was being repaired. Very convenient. More

by JAKE_HAMMOND Verified Customer Verified Customer

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Responsive and clear communication through text message, accommodating through the whole process, clean facility and friendly staff accommodating through the whole process, clean facility and friendly staff More

by DARREN627 Verified Customer Verified Customer

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