Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery | Page 2

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
319 Reviews
5.0

319 Reviews

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319 Reviews of Matthew Jeffery

July 18, 2026

Dealership Rating
Employee Rating

Matt makes servicing your car a pleasure. He is professional, pleasant and welcoming! He kept us informed throughout our stay and had us in and out of there in a reasonable amount of time. Ma More

by ACADIAP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Niello Volvo Cars Sacramento responded

Delighted to know that Matthew’s professional and welcoming approach made servicing your Volvo XC60 smooth and efficient. It’s great to hear the updates and quick turnaround met your expectations. Thank you for the outstanding feedback. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 13, 2026

Dealership Rating
Employee Rating

Matthew was awesome he helped me so much he didn't leave a stone upturned in fixing my car and I am beyond grateful. Everyone at the dealership that I talked to was very helpful. I was a pleasure to work wi More

by souzieq
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 14, 2026

Niello Volvo Cars Sacramento responded

Thank you for sharing your positive experience with our Volvo service. Matthew’s thorough attention and our team’s assistance are rewarding to hear, and we’re glad the loaner car supported your Lincoln commute. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 13, 2026

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Matthew Jeffery was an outstanding service writer. He was professional, knowledgeable, and very easy to work with throughout the entire process. From the moment I arrived, he took the time to explain More

by SUNNY
Service Price Transparency
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Recommend Dealer
Yes
Jul 13, 2026

Niello Volvo Cars Sacramento responded

It’s wonderful to hear that Matthew provided clear communication and made the service of your Volvo XC60 smooth and stress-free. Thank you for highlighting his attention to detail and friendly approach. We appreciate your recommendation and look forward to assisting you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 03, 2026

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He’s great, he listened and helped me plan for what I need to do and go me ready for my trip. More

by KATHLEEN.STULL
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2026

Niello Volvo Cars Sacramento responded

We appreciate the 5-star rating. We’re glad Matthew took the time to listen and help you prepare your Volvo XC90 for your trip. Enjoy your journey and let us know if we can assist you further. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 01, 2026

Dealership Rating
Employee Rating

Matt Jeffery has been my Service Advisor for many years. He always gives me an honest appraisal of what work needs to be done, and keeps me updated as the work progresses. He is also a really nice guy and a More

by KRZ4TOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Niello Volvo Cars Sacramento responded

It’s wonderful to hear that Matthew’s honest appraisals and regular updates made your Volvo S40 service experience smooth. We appreciate your loyalty over the years and look forward to assisting you again soon. Thank you for being a customer for life. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 01, 2026

Dealership Rating
Employee Rating

Straight forward, easy to work with. Matt is very honest and helps to decide what repairs to prioritize, which with the last big service was super helpful. More

by stephaniesmith04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Niello Volvo Cars Sacramento responded

Thank you for sharing your experience with service on your Volvo XC90. We’re glad our team’s honest advice helped you prioritize repairs, and we’ll let Matthew know you appreciated his straightforward support. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 26, 2026

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Employee Rating

I greatly appreciate the customer service provided by Niello Volvo. I have always had a great experience at this location. My most recent visit was the best service yet. More

by TARA.FRIES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Niello Volvo Cars Sacramento responded

We’re delighted your Volvo XC60 service visit was the best one yet. Matthew and the team appreciate your kind feedback and look forward to helping you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 26, 2026

Dealership Rating
Employee Rating

Matt is GREAT! Extremely attentive and focuses on the most effective and efficient way to service my car and make the experience least impactful for my life. More

by EAULDSUSO
Recommend Dealer
Yes
Jun 26, 2026

Niello Volvo Cars Sacramento responded

We’re delighted Matthew’s attentive and efficient service helped make your Volvo EX90 visit fit smoothly into your schedule. Thank you for sharing your positive feedback, and we look forward to welcoming you back. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 25, 2026

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Employee Rating

The good folks at Volvo Niello has never disappointed. Always...I mean always has exceeded my expectation. The positive 'can do' culture is over the top. And, they always do it with a smile. From lot te More

by WYATTGPHOTOGRAPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Niello Volvo Cars Sacramento responded

Thank you for sharing your five-star feedback on your Volvo V60 Cross Country service. It means a lot that our can-do culture and welcoming smiles from every team member exceeded your expectations. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 23, 2026

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Employee Rating

I have found the staff at Niello Volvo to be very professional and courteous. The staff are very customer service oriented and provide a thorough explanation of work to be done. More

by LAURA R.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 23, 2026

Niello Volvo Cars Sacramento responded

Thank you for sharing your positive experience with our service team. We’re glad they took the time to explain the work on your Volvo C40 Recharge Pure Electric. We appreciate your kind words and look forward to assisting you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

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