Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery | Page 2

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
314 Reviews
5.0

314 Reviews

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314 Reviews of Matthew Jeffery

July 01, 2026

Dealership Rating
Employee Rating

Straight forward, easy to work with. Matt is very honest and helps to decide what repairs to prioritize, which with the last big service was super helpful. More

by stephaniesmith04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Niello Volvo Cars Sacramento responded

Thank you for sharing your experience with service on your Volvo XC90. We’re glad our team’s honest advice helped you prioritize repairs, and we’ll let Matthew know you appreciated his straightforward support. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 26, 2026

Dealership Rating
Employee Rating

I greatly appreciate the customer service provided by Niello Volvo. I have always had a great experience at this location. My most recent visit was the best service yet. More

by TARA.FRIES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Niello Volvo Cars Sacramento responded

We’re delighted your Volvo XC60 service visit was the best one yet. Matthew and the team appreciate your kind feedback and look forward to helping you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 26, 2026

Dealership Rating
Employee Rating

Matt is GREAT! Extremely attentive and focuses on the most effective and efficient way to service my car and make the experience least impactful for my life. More

by EAULDSUSO
Recommend Dealer
Yes
Jun 26, 2026

Niello Volvo Cars Sacramento responded

We’re delighted Matthew’s attentive and efficient service helped make your Volvo EX90 visit fit smoothly into your schedule. Thank you for sharing your positive feedback, and we look forward to welcoming you back. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 25, 2026

Dealership Rating
Employee Rating

The good folks at Volvo Niello has never disappointed. Always...I mean always has exceeded my expectation. The positive 'can do' culture is over the top. And, they always do it with a smile. From lot te More

by WYATTGPHOTOGRAPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Niello Volvo Cars Sacramento responded

Thank you for sharing your five-star feedback on your Volvo V60 Cross Country service. It means a lot that our can-do culture and welcoming smiles from every team member exceeded your expectations. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 23, 2026

Dealership Rating
Employee Rating

I have found the staff at Niello Volvo to be very professional and courteous. The staff are very customer service oriented and provide a thorough explanation of work to be done. More

by LAURA R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Niello Volvo Cars Sacramento responded

Thank you for sharing your positive experience with our service team. We’re glad they took the time to explain the work on your Volvo C40 Recharge Pure Electric. We appreciate your kind words and look forward to assisting you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 19, 2026

Dealership Rating
Employee Rating

Matt is an wesome service representative. Car was checked out in timely fashion and given a much needed car wash. More

by PATGUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2026

Niello Volvo Cars Sacramento responded

We’re glad Matthew handled your Volvo XC60 promptly and that the car wash left you satisfied. Thank you for the great rating and we look forward to your next visit. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 12, 2026

Dealership Rating
Employee Rating

My wife and I bought our first Volvo 40 years ago from Niello's predecessor, Turner Volvo and several Volvos since, each from Niello. And, our cars have always received Volvo servicing, which brings use More

by giants1950
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Upton, Jorgen Eiremo

Jun 12, 2026

Niello Volvo Cars Sacramento responded

Thank you for entrusting your Volvo XC60 to our service team and for your loyalty over four decades. It’s wonderful that Matthew’s honest recommendations and expertise have earned your confidence. We look forward to continuing to care for your Volvo in the years ahead. TJ Upton General Manager tupton@niello.com (916) 245-2231

May 06, 2026

Dealership Rating
Employee Rating

I feel as though I am always treated with respect, not experienced anything shady here. That’s not always the case in my experience with some dealerships. More

by KDS279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Niello Volvo Cars Sacramento responded

Thank you for trusting us with your Volvo XC90 service. We’re glad Matthew and the team could provide respectful and transparent care. We appreciate your confidence and look forward to assisting you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

May 01, 2026

Dealership Rating
Employee Rating

Great Service as always - the car was repaired promptly. I always appreciate the customer service - thank you!!! More

by MSALGADO9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes

May 01, 2026

Niello Volvo Cars Sacramento responded

We’re pleased your Volvo XC60 was repaired promptly and that our team took such good care of you. Thank you for choosing us again. Feel free to reach out whenever you need anything. TJ Upton General Manager tupton@niello.com (916) 245-2231

April 30, 2026

Dealership Rating
Employee Rating

He was very helpful with describing some functions i was having problems with. He also took the time to update some information for me. More

by WATKINSRAY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Niello Volvo Cars Sacramento responded

It’s great to hear Matthew helped clarify your Volvo XC90 functions and update your information. Thank you for sharing your experience. We look forward to assisting you again soon. TJ Upton General Manager tupton@niello.com (916) 245-2231

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