Matthew Jeffery
Matthew Jeffery at Niello Volvo Cars Sacramento

Matthew Jeffery | Page 2

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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5.0
323 Reviews
5.0

323 Reviews

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323 Reviews of Matthew Jeffery

July 29, 2026

Dealership Rating
Employee Rating

Easy tonschedule appointment online. Staff are always welcoming. Space to wait for service is comfortable with beverages on offer. Kept up to date throughout the process. More

by MANDAJACKSON65
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2026

Niello Volvo Cars Sacramento responded

Great to hear that our online scheduling was easy and our team made you feel welcome. We’re glad you enjoyed the comfortable waiting area with refreshments and that we kept you updated throughout your Volvo XC60 service. Matthew and our service department look forward to helping you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 22, 2026

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Matt is Amazing! He has always been so helpful and always clearly explains my repairs. More

by jodijones38
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2026

Niello Volvo Cars Sacramento responded

Jodi, it's great to hear that Matt was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! TJ Upton General Manager tupton@niello.com (916) 245-2231

July 21, 2026

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Mike and mat worked to get my issue resolved, helped with finding a loaner while my vehicle was being repaired. Very convenient. More

by JAKE_HAMMOND
Service Price Transparency
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Recommend Dealer
Yes
Jul 21, 2026

Niello Volvo Cars Sacramento responded

We’re delighted that Matthew and the team resolved your issue and arranged a loaner while your Volvo XC90 was in for repair. Thank you for trusting us with your service needs. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 21, 2026

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Responsive and clear communication through text message, accommodating through the whole process, clean facility and friendly staff More

by DARREN627
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Pane

Jul 21, 2026

Niello Volvo Cars Sacramento responded

Great to know our text updates kept you informed and that everything went smoothly. Our team takes pride in maintaining a clean facility and welcoming atmosphere, so we’re happy you noticed. Thank you for trusting us with your Volvo. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 18, 2026

Dealership Rating
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Matt makes servicing your car a pleasure. He is professional, pleasant and welcoming! He kept us informed throughout our stay and had us in and out of there in a reasonable amount of time. Ma More

by ACADIAP
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Niello Volvo Cars Sacramento responded

Delighted to know that Matthew’s professional and welcoming approach made servicing your Volvo XC60 smooth and efficient. It’s great to hear the updates and quick turnaround met your expectations. Thank you for the outstanding feedback. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 13, 2026

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Matthew was awesome he helped me so much he didn't leave a stone upturned in fixing my car and I am beyond grateful. Everyone at the dealership that I talked to was very helpful. I was a pleasure to work wi More

by souzieq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Niello Volvo Cars Sacramento responded

Thank you for sharing your positive experience with our Volvo service. Matthew’s thorough attention and our team’s assistance are rewarding to hear, and we’re glad the loaner car supported your Lincoln commute. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 13, 2026

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Employee Rating

Matthew Jeffery was an outstanding service writer. He was professional, knowledgeable, and very easy to work with throughout the entire process. From the moment I arrived, he took the time to explain More

by SUNNY
Service Price Transparency
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Recommend Dealer
Yes
Jul 13, 2026

Niello Volvo Cars Sacramento responded

It’s wonderful to hear that Matthew provided clear communication and made the service of your Volvo XC60 smooth and stress-free. Thank you for highlighting his attention to detail and friendly approach. We appreciate your recommendation and look forward to assisting you again. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 03, 2026

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He’s great, he listened and helped me plan for what I need to do and go me ready for my trip. More

by KATHLEEN.STULL
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2026

Niello Volvo Cars Sacramento responded

We appreciate the 5-star rating. We’re glad Matthew took the time to listen and help you prepare your Volvo XC90 for your trip. Enjoy your journey and let us know if we can assist you further. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 01, 2026

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Employee Rating

Matt Jeffery has been my Service Advisor for many years. He always gives me an honest appraisal of what work needs to be done, and keeps me updated as the work progresses. He is also a really nice guy and a More

by KRZ4TOP
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 01, 2026

Niello Volvo Cars Sacramento responded

It’s wonderful to hear that Matthew’s honest appraisals and regular updates made your Volvo S40 service experience smooth. We appreciate your loyalty over the years and look forward to assisting you again soon. Thank you for being a customer for life. TJ Upton General Manager tupton@niello.com (916) 245-2231

July 01, 2026

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Employee Rating

Straight forward, easy to work with. Matt is very honest and helps to decide what repairs to prioritize, which with the last big service was super helpful. More

by stephaniesmith04
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Niello Volvo Cars Sacramento responded

Thank you for sharing your experience with service on your Volvo XC90. We’re glad our team’s honest advice helped you prioritize repairs, and we’ll let Matthew know you appreciated his straightforward support. TJ Upton General Manager tupton@niello.com (916) 245-2231

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