Straight forward, easy to work with.
Matt is very honest and helps to decide what repairs to prioritize, which with the last big service was super helpful.
Matt is very honest and helps to decide what repairs to prioritize, which with the last big service was super helpful.
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by stephaniesmith04
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2026 -
Niello Volvo Cars Sacramento responded
Thank you for sharing your experience with service on your Volvo XC90. We’re glad our team’s honest advice helped you prioritize repairs, and we’ll let Matthew know you appreciated his straightforward support.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
I greatly appreciate the customer service provided by
Niello Volvo. I have always had a great experience at this location. My most recent visit was the best service yet.
Niello Volvo. I have always had a great experience at this location. My most recent visit was the best service yet.
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by TARA.FRIES4
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2026 -
Niello Volvo Cars Sacramento responded
We’re delighted your Volvo XC60 service visit was the best one yet. Matthew and the team appreciate your kind feedback and look forward to helping you again.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
Matt is GREAT!
Extremely attentive and focuses on the most effective and efficient way to service my car and make the experience least impactful for my life.
Extremely attentive and focuses on the most effective and efficient way to service my car and make the experience least impactful for my life.
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by EAULDSUSO
Verified Customer
Verified Customer
Jun 26, 2026 -
Niello Volvo Cars Sacramento responded
We’re delighted Matthew’s attentive and efficient service helped make your Volvo EX90 visit fit smoothly into your schedule. Thank you for sharing your positive feedback, and we look forward to welcoming you back.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
The good folks at Volvo Niello has never disappointed.
Always...I mean always has exceeded my expectation. The positive 'can do' culture is over the top. And, they always do it with a smile. From lot te
Always...I mean always has exceeded my expectation. The positive 'can do' culture is over the top. And, they always do it with a smile. From lot team to the management and in-between. THEY ALL CARE.
Kudos Team Niello volvo
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by WYATTGPHOTOGRAPHY
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2026 -
Niello Volvo Cars Sacramento responded
Thank you for sharing your five-star feedback on your Volvo V60 Cross Country service. It means a lot that our can-do culture and welcoming smiles from every team member exceeded your expectations.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
I have found the staff at Niello Volvo to be very
professional and courteous. The staff are very customer service oriented and provide a thorough explanation of work to be done.
professional and courteous. The staff are very customer service oriented and provide a thorough explanation of work to be done.
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by LAURA R.
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2026 -
Niello Volvo Cars Sacramento responded
Thank you for sharing your positive experience with our service team. We’re glad they took the time to explain the work on your Volvo C40 Recharge Pure Electric. We appreciate your kind words and look forward to assisting you again.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
Matt is an wesome service representative.
Car was checked out in timely fashion and given a much needed car wash.
Car was checked out in timely fashion and given a much needed car wash.
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by PATGUSA
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2026 -
Niello Volvo Cars Sacramento responded
We’re glad Matthew handled your Volvo XC60 promptly and that the car wash left you satisfied. Thank you for the great rating and we look forward to your next visit.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
My wife and I bought our first Volvo 40 years ago from
Niello's predecessor, Turner Volvo and several Volvos since, each from Niello. And, our cars have always received Volvo servicing, which brings use
Niello's predecessor, Turner Volvo and several Volvos since, each from Niello. And, our cars have always received Volvo servicing, which brings use to honor Matt Jeffery in the service department.
We fully trust Matt's assessment of our cars' mechanical operation and his recommendations. Matt is knowledgeable, honest, and personable. He is the best service advisor we've ever had. Niello is blessed to have Matt's on staff.
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by giants1950
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2026 -
Niello Volvo Cars Sacramento responded
Thank you for entrusting your Volvo XC60 to our service team and for your loyalty over four decades. It’s wonderful that Matthew’s honest recommendations and expertise have earned your confidence. We look forward to continuing to care for your Volvo in the years ahead.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
I feel as though I am always treated with respect, not
experienced anything shady here. That’s not always the case in my experience with some dealerships.
experienced anything shady here. That’s not always the case in my experience with some dealerships.
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by KDS279
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2026 -
Niello Volvo Cars Sacramento responded
Thank you for trusting us with your Volvo XC90 service. We’re glad Matthew and the team could provide respectful and transparent care. We appreciate your confidence and look forward to assisting you again.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
Great Service as always - the car was repaired promptly.
I always appreciate the customer service - thank you!!!
I always appreciate the customer service - thank you!!!
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by MSALGADO9
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2026 -
Niello Volvo Cars Sacramento responded
We’re pleased your Volvo XC60 was repaired promptly and that our team took such good care of you. Thank you for choosing us again. Feel free to reach out whenever you need anything.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
He was very helpful with describing some functions i was
having problems with. He also took the time to update some information for me.
having problems with. He also took the time to update some information for me.
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by WATKINSRAY5
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
Niello Volvo Cars Sacramento responded
It’s great to hear Matthew helped clarify your Volvo XC90 functions and update your information. Thank you for sharing your experience. We look forward to assisting you again soon.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231