Matthew Laurence
Matthew Laurence at Fred Anderson Toyota of Charleston

Matthew Laurence | Page 18

Business Mgr.

Fred Anderson Toyota of Charleston

2100 Savannah Hwy
Charleston, SC 29414

Contact Me
4.9
642 Reviews

Serving Charleston and surrounding areas for 20 yrs at same dealership.

Dealership Experience

24 yrs, 8 mos

Industry Experience

26 yrs

Specialties & Trainings

Master Certified Sales and SET PROS Sales/Leasing

4.9

642 Reviews

Write a Review

642 Reviews of Matthew Laurence

November 10, 2022

Dealership Rating
Employee Rating

Everyone, not just those specifically making my deal, but EVERYONE made us so comfortable. They were extremely polite, they opened doors when you approached and grewted you. Everyone who walked past acknowle More

by Emilyhappy2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2022

Fred Anderson Toyota of Charleston responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

November 04, 2022

Dealership Rating
Employee Rating

Good experience overall purchasing a custom order vehicle. Ken and Brandon in sales went above and beyond. Matt in finance was extremely efficient getting paperwork completed. More

by voeksdj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon McCall , Ken Papaleo

Nov 07, 2022

Fred Anderson Toyota of Charleston responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Ken's, Brandon's, and Matt's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

October 30, 2022

Dealership Rating
Employee Rating

The entire buying experience was easy and smooth. We went in just looking and was approached by Brandon. Told him exactly that. He told us no problem and just told us all of the features of the vehic More

by amileslong2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon McCall

Nov 02, 2022

Fred Anderson Toyota of Charleston responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Brandon assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

October 28, 2022

Dealership Rating
Employee Rating

Great experience with Fred Anderson. This is the second car I buy from them and everything went well. Ask for Anthony C., very patient and he will answer all your questions. No market ad More

by marielysmcguire
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Casiechitty

Oct 31, 2022

Fred Anderson Toyota of Charleston responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

Nov 01, 2022

marielysmcguire responded

I’ll be back with my cousin. She wants a Sienna. 😊

October 27, 2022

Dealership Rating
Employee Rating

Informative, consistent communication, and made me feel at ease throughout the whole process. Ken and the team were respectful of my time and made the buying process actually enjoyable! More

by meganjlambert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Papaleo

Oct 27, 2022

Fred Anderson Toyota of Charleston responded

Thank you so much for the nice review, Megan! We really appreciate this feedback and I'll be certain to share your compliments with Ken and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

October 22, 2022

Dealership Rating
Employee Rating

I just purchased my 8th Toyota, 7 were bought at the dealership that is now Fred Anderson Toyota. Eric and Matthew were very helpful and made the experience positive. More

by julielipovsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Peterson

Oct 24, 2022

Fred Anderson Toyota of Charleston responded

Thank you so much for taking the time to write such great feedback and for your loyalty, Julie. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Eric and Matthew were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

September 22, 2022

Dealership Rating
Employee Rating

Matt was amazing! The whole team made the experience great for our me and my family! It was the easiest most stress free and straight forward buying experience. Everyt More

by dntg1022
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Dunn, Antwoine Taylor

Sep 23, 2022

Fred Anderson Toyota of Charleston responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find the Toyota Highlander you were looking for, including fantastic customer service from Matt and the rest of the Fred Anderson Toyota of Charleston team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

September 16, 2022

Dealership Rating
Employee Rating

The dealership was welcoming, customer centric, neat and clean. It was a pleasure doing business with Fred Anderson Dealershp Charleston. Ken Papaleo, our Sales Representative, was very helpful, knowledge More

by bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Papaleo

Sep 19, 2022

Fred Anderson Toyota of Charleston responded

Bill, thanks for this marvelous review, and congratulations on your new car! We are so pleased that Ken was able to provide you with such exceptional service. Enjoy your new 2022 Toyota RAV4 Hybrid! Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

September 15, 2022

Dealership Rating
Employee Rating

I have been dealing with Fred Anderson Toyota for several years. I’m all of those years the service that I received was very good! More

by Brownbuma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chivas Porter , Nick Horne, Patrick Walton

Sep 16, 2022

Fred Anderson Toyota of Charleston responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

September 06, 2022

Dealership Rating
Employee Rating

Eddie was extremely helpful and professional throughout my entire experience. I bought my previous vehicle with him and will do so again in the future. More

by Rbdurham1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Rhoads, Eddie Cooks

Sep 07, 2022

Fred Anderson Toyota of Charleston responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your new car. It's fantastic to know Eddie helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

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