Matthew Laurence
Matthew Laurence at Fred Anderson Toyota of Charleston

Matthew Laurence | Page 56

Business Mgr.

Fred Anderson Toyota of Charleston

2100 Savannah Hwy
Charleston, SC 29414

Contact Me
4.9
641 Reviews

Serving Charleston and surrounding areas for 20 yrs at same dealership.

Dealership Experience

24 yrs, 7 mos

Industry Experience

25 yrs, 11 mos

Specialties & Trainings

Master Certified Sales and SET PROS Sales/Leasing

4.9

641 Reviews

Write a Review

641 Reviews of Matthew Laurence

July 17, 2015

Dealership Rating

Great way to buy a car. It only took a few minutes to purchase the vehicle and the sales rep was a great help and offered great suggestions to help us through the process. My More

by david2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2015

Fred Anderson Toyota of Charleston responded

Thanks for your awesome review, David! I'm very happy to hear that our salesman was of such great help to you. We take pride and strive to provide excellent customer service, and we're glad that this was the case for you! If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Steven Rhoads - GM

July 17, 2015

Dealership Rating

Treated as well as a new car buyer I bought a used car with over 120k miles on it, which complicates the purchasing and financing of a vehicle and tends to have a narrower profit margin More

by Km
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Utnick

Jul 17, 2015

Fred Anderson Toyota of Charleston responded

Thank you for this review, Km! We really appreciate you leaving us your input. We are very pleased to hear that Matt and Bill could make your car shopping experience so pleasurable and stress free. Congratulations on your new car! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Steven Rhoads – GM

July 14, 2015

Dealership Rating

Excellent Customer First car buying exspeience was awesome thanks to this dealerahip and awesome sales representative. I would go back for my next car no questions asked More

by Mason17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2015

Fred Anderson Toyota of Charleston responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Kind regards, Steven Rhoads – GM

July 06, 2015

Dealership Rating

Humble I 've been to six different dealerships from Fort Gordon, Ga to Beaufort, SC and was unsuccessful in getting a new vehicle. It wasn't until my uncle t More

by SSG Fripp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2015

Fred Anderson Toyota of Charleston responded

Congratulations on your brand new ā€œSā€ and thank you for putting your trust in Fred Anderson Toyota of Charleston! We are very happy to hear that Matthew could help get you set up with the perfect new car for you. We appreciate the kind and sincere comments as well as the recommendations. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Best regards, Steven Rhoads - GM

July 02, 2015

Dealership Rating

2013 Toyota Tacoma I just purchased a 2013 Toyota Tacoma from Fred Anderson Toyota of Charleston. I am very impressed with their service and how they treat their custom More

by jaclynh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alesia Durr, Shane Underwood

Jul 02, 2015

Fred Anderson Toyota of Charleston responded

Thank you for writing this five-star review, Jaclyn! Matt and Shane are vital team members and they will enjoy your kind words. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. We cannot thank you enough for your wonderful review of Fred Anderson Toyota of Charleston and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, Steven Rhoads – GM

June 18, 2015

Dealership Rating

2015 Toyota Tacoma purchase and referal for 2015 4Runner Matt laurence was an exceptional sales representative. He was very professional and was able to work within my budget. I ahd to sale my car before More

by GMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: jamison spencer, Aleisha Durr (Finance)

Jun 18, 2015

Fred Anderson Toyota of Charleston responded

Thanks for your kind words! Matt is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. Customer satisfaction and world class customer service is our number one goal, and we are pleased you feel the way that you do. We are more than happy to accommodate all of your needs and we are thankful to have you as a customer. We'll be sure to pass your thanks on to Matt, Jamison and Alesha. We cannot thank you enough for your wonderful review of Fred Anderson Toyota of Charleston and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Steven Rhoads - GM

June 09, 2015

Dealership Rating

Amazing Customer Service! I had the best experience working with Fred Anderson and especially Matthew Laurence. I was living in Columbia, SC and moving across the country. I ha More

by Leighannmcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2015

Fred Anderson Toyota of Charleston responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Matthew is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Best regards, Steven Rhoads – GM

June 05, 2015

Dealership Rating

Outstanding Buying Experience I recently purchased 2015 Camry XLE Hybrid. It was absolutely the best experience I've ever had over many years of buying cars. Matthew Laurence made More

by XLE Hybrid Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alesia Durr

Jun 08, 2015

Fred Anderson Toyota of Charleston responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Matthew provided you the best dealer experience ever! Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Fred Anderson Toyota of Charleston satisfied. We appreciate your recommendation as well. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best regards, Steven Rhoads - GM

June 05, 2015

Dealership Rating

Superior Service! Found a car on cars.com's mobile app and decided to come in and test drive it. Fell in love right away and bought it.. my first car (2005 Infiniti G3 More

by FNMMRadecki (Navy)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alesia Durr

Jun 05, 2015

Fred Anderson Toyota of Charleston responded

Thank you for taking the time to share with us! The goal of the Fred Anderson Toyota of Charleston team is to ensure a painless and easy purchasing process for each of our customers and I’m glad Alesia and Matthew did a great job showing you their commitment to this. Thank you for your recommendations. Congratulations on your new Infiniti G35! If you have any further needs, do not hesitate to come back in for a visit. Best regards, Steven Rhoads - GM

June 05, 2015

Dealership Rating

Incredible Service! These two made my car shopping experience so effortless and hassle free that I will never go to another dealership again! Everything was done efficien More

by ericlafon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alesia Durr

Jun 05, 2015

Fred Anderson Toyota of Charleston responded

What an enjoyable review to read! It is reassuring to know that our team provided you with a hassle-free experience. Fred Anderson Toyota of Charleston’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Steven Rhoads - GM

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