Matthew Laurence | Page 55

Great service and nice people. Matthew was a pleasure to work with. He listened to what I wanted and showed me some options to fit my budget. Very professional but most of all very Matthew was a pleasure to work with. He listened to what I wanted and showed me some options to fit my budget. Very professional but most of all very tuned in to what I was interested in. Thank you, I'll be back! More

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Fred Anderson Goes Above and Beyond! Thrilled with the customer service we received from Fred Anderson and Matthew Laurence. When our sales transaction for a used car hit a snag due to m Thrilled with the customer service we received from Fred Anderson and Matthew Laurence. When our sales transaction for a used car hit a snag due to miscommunication, the manager assigned us to Matt. From that point on it was smooth sailing The transaction was speedily completed to our satisfaction and we we were on our way. After the sale we were to return to have a touch-up done. Matt arranged for our rental car and guided the shop thorough not only the touch up spots but a full buffing and wax job as well. We appreciate Fred Anderson and Matt's efforts to go above and beyond to turn a difficult situation into a great experience for we, the customers. More

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Great experience! Matthew was very knowledgeable about the car and very thorough with expaining new features. Listened to our personal preferences.Would highly recommen Matthew was very knowledgeable about the car and very thorough with expaining new features. Listened to our personal preferences.Would highly recommend Matthew as a sales consultant. More

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Matthew Laurence If you ever want to buy or trade in a car I highly recommend Matthew Laurence he take care of you, he's very kind and finds the best deal to put you If you ever want to buy or trade in a car I highly recommend Matthew Laurence he take care of you, he's very kind and finds the best deal to put you in what you want More

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Another great experience Matthew Laurence did a great job and got me into the RAV4 that I wanted. He also did it quick. I spoke to him prior to meeting with him and he asked a Matthew Laurence did a great job and got me into the RAV4 that I wanted. He also did it quick. I spoke to him prior to meeting with him and he asked a few questions and when I arrived on Saturday. He had already started some of the work. Thank you again. More

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Pleasant and enjoyable buying experience Matt made my car buying experience so easy and enjoyable! He made sure to find the exact 4Runner for me and it was delivered in less then 24 hours fro Matt made my car buying experience so easy and enjoyable! He made sure to find the exact 4Runner for me and it was delivered in less then 24 hours from another dealership. When I picked up my new truck, all my questions were answered and he set up everything for me. In addition to Matt helping me, Alesia was helpful and thorough when it came to the paperwork and the finance side. She made sure I understood exactly what documents I was signing as well as making sure that I was getting the best deal! I highly recommend buying a Toyota from Matt at Fred Anderson Toyota!! More

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Matthew Lawrence Matthew makes miracles come true. He was very patient with me. He is a top notch salesman. Then he sent me to Blake in financing. Blake also works mir Matthew makes miracles come true. He was very patient with me. He is a top notch salesman. Then he sent me to Blake in financing. Blake also works miracles. They gave me the hope of a brighter future. And everyone in the dealership was very curtious. Great positive team. More

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Overall a pleasant experience I came into the dealership looking for a 2015 Tacoma - first time buying a new vehicle. I was referred to Fred Anderson by a family member who used to I came into the dealership looking for a 2015 Tacoma - first time buying a new vehicle. I was referred to Fred Anderson by a family member who used to be a salesman there. He told me to speak to Matt, who knew what I was looking for before I even walked in the door. Overall it was a pleasant experience. I did a lot of research on trucks before deciding on make/model and I also learned a lot from said research about the whole car buying process...so I kind of knew what to expect. Not knowing if I was getting a good deal or not, a big song and dance, back and forth negotiations, sitting there for hours on end, etc etc.....all of which proved to be true, mind you. I hand it to Matt, however. He was very nice, easy going, didn't pressure me, seemed to genuinely care about me as a person more than a dollar sign, worked hard to get me into the truck that I wanted. Wasn't very fond of Bill, the finance guy. He was pushy....maybe it was the "good cop, bad cop" game. But, it just wasn't very enjoyable for the 10 minutes or so that we talked. "What you can't afford another 5 dollars a month!??!" "You have to ask your wife permission for an extra $250 down payment?"....Just c'mon...Blake was nice enough in the business department. Tried to sell me the extended warrantties, I declined, asked why, I told him, and that was that. Got me in and out as fast as humanly possible, considering I had to sign the magna carta of documents associated with financing a vehicle. Just an honest review from a first time buyer! More

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Outstanding Service This was my first time leasing a car, which was a little overwhelming, but Matt was very patient and made sure to explain things thoroughly. He was ve This was my first time leasing a car, which was a little overwhelming, but Matt was very patient and made sure to explain things thoroughly. He was very professional and took the time to make sure he helped me attain the best deal for the car I was looking for. He also took time with financing so I was able to afford the car without a co-signer. I also enjoyed working with Bill and Lauren who were professional and helpful as well. Overall, it was a great experience! Everyone at the dealership was patient and took the time to ensure I was satisfied. More

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Fantastic customer service Matt was Great. He was quick and had us in and out the door, and made the process simple. I see him everytime I need to come to the dealership for a Matt was Great. He was quick and had us in and out the door, and made the process simple. I see him everytime I need to come to the dealership for anything and he is very helpful. A+++++++++ More

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