Matthew Laurence | Page 59

Tundra Purchase We purchased a used 2010 Toyota Tundra yesterday from Matthew Laurence & Dana Scarborough. The truck was transferred from a sister dealership and arri We purchased a used 2010 Toyota Tundra yesterday from Matthew Laurence & Dana Scarborough. The truck was transferred from a sister dealership and arrived as scheduled as described. The entire experience was handled with professionalism and integrity. Matthew took his time with us and went the extra mile to make sure we were completely satisfied when we took possession of the truck. He was obviously very skilled and knowledgeable about his job and the Toyota Tundra and provided us with answers to all of our questions. More kudos go to Alesia in the finance office. She was friendly, professional and was a joy to deal with. She even gave us a great recommendation for lunch! We could not have been more satisfied with the dealership and every employee we encountered. We would definitely come back to Fred Anderson Toyota! More

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The Best Dealership in the area!!! Always a great experience when I deal with this dealership. Traded in my 2015 Scion FR-S for a 2015 model. Told Matthew exactly what I was looking for Always a great experience when I deal with this dealership. Traded in my 2015 Scion FR-S for a 2015 model. Told Matthew exactly what I was looking for and he delivered in quick order. Working with Alesia was also great. Both where very polite, professional, and knowledgeable. Would recommend this dealership to anyone in the market for a new vehicle. More

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You really can get anything over the internet! I am not one that would normally give kudos to a car dealership, having spent too many hours at dealerships waiting for my vehicle. But, I recently pu I am not one that would normally give kudos to a car dealership, having spent too many hours at dealerships waiting for my vehicle. But, I recently purchased a 2015 Toyota Tacoma from Fred Anderson Toyota of Charleston without ever stepping foot on the premises. Everything was done over the phone or on-line. Matthew Laurence and Joey Johnson were extremely helpful and professional in every aspect, and kept me informed during all phases of the purchase. Matthew Laurence was very knowledgeable with the process and answered all of my questions. Bill Utnick in finance got all of the paperwork and financing taken care of so that when the truck was delivered to my door (yes, right to my door, three hours away!), all I had to do was sign the paperwork! Jimmy Yomans, who delivered the vehicle, represented the excellence and professionalism of the dealership as well. All went smoothly due to the great communications and excellent focus of the staff for customer satisfaction. I highly recommend these guys if you want a new vehicle, no matter where in the nation you are. TOP NOTCH! More

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Toyota for life Matthew was great! I would recommend him to everyone! Not pushy and very honest. We will definitely be back for our Tundra later this year!! This is o Matthew was great! I would recommend him to everyone! Not pushy and very honest. We will definitely be back for our Tundra later this year!! This is our 3rd 4runner and we could not be happier! Thanks! We are Toyota people for life!! More

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Enjoyable experience buying a used car We had a great experience buying a used car today with Matt Laurence. We went in looking at a particular car, and he was very knowledgeable about the We had a great experience buying a used car today with Matt Laurence. We went in looking at a particular car, and he was very knowledgeable about the car. He was very friendly and helpful and had a nice, non-aggressive disposition that made the whole experience enjoyable. More

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Great Sales Experience Matt Laurence is a great, knowledgeable, friendly sales person who takes him time with us, yet respects our time restraints. He is never pushy. This Matt Laurence is a great, knowledgeable, friendly sales person who takes him time with us, yet respects our time restraints. He is never pushy. This is our third vehicle we have bought from him. More

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All-Around Wonderful Buying Experience! HIGHLY RECOMMENDED Matt Laurence was my primary salesperson and he truly did an OUTSTANDING job. I honestly could not have asked for more during the entire process. Hi Matt Laurence was my primary salesperson and he truly did an OUTSTANDING job. I honestly could not have asked for more during the entire process. His responsiveness to my emails, texts, calls, etc. was exceptional, often responding within a few minutes. Not only was the deal very fair, but, Matt made certain that my requests were fulfilled and did so with a very positive attitude. I did not feel as if Matt (or anyone at Fred Anderson Toyota of Charleston) was using any type of "pushy" sales tactics, which I really appreciated. I traveled all the way from Cincinnati, Ohio to Charleston, South Carolina to purchase the vehicle and Matt made certain that everything was taken care of whenever I arrived. I would highly recommend Matt Laurence (and Fred Anderson Toyota of Charleston) to any of my friends and family and actually anticipate coming back for future vehicle purchases, despite the geographic separation. Additionally, Joey and Eddie helped out with the process and each did an excellent job. More

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Look for Matt! I was very nervous about buying a car. I am a 24 year old woman on my own in Charleston and was dreading going to the dealership (I had heard the horr I was very nervous about buying a car. I am a 24 year old woman on my own in Charleston and was dreading going to the dealership (I had heard the horror stories). I was fortunate enough to pull in and be greeted by Matthew Laurence. He really took my interests to heart and showed me the cars he thought would be a great fit. He let me take my time on narrowing it down to two vehicles and he was so friendly right from the start. I was so impressed with all the knowledge he knew about the different cars. He was very patient and worked around my schedule which was the most impressive thing of all. I would definitely recommend Fred Anderson Toyota but especially find your way to Matt if you can! More

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Best experience at a dealership! We went to several different dealerships in four different cities and none of them were as friendly and helpful as the folks at Fred Anderson. Other We went to several different dealerships in four different cities and none of them were as friendly and helpful as the folks at Fred Anderson. Other dealerships wanted to play the "make the customer wiat" game. All the other dealers made us feel like an inconvienience but Matt and Eddie were so professional and efficient! More

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Outstanding Sales and Service I was in need of a vehicle to commute to work, and stopped by the dealership to look at the RAV4. The sales associate that promptly helped me was nam I was in need of a vehicle to commute to work, and stopped by the dealership to look at the RAV4. The sales associate that promptly helped me was named Matt. He first collected some information about the type of vehicle that I was looking for, and then we took a test drive. During the test drive, he not only pointed out the excellent features based on what I would need, but also elaborated on how much he trusted the vehicles from Toyota from personal experience. I ended up purchasing a vehicle that evening because of the non-pushy sales pitch by Matt and the excellent customer service from Bill in the finance department. Also, after the dealership closed at 8 p.m. Matt stayed to help me set-up the electronic features, such as Bluetooth syncing with my smartphone. I have never known a sales associate that cared so much about the customer! More

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