Matthew Laurence
Matthew Laurence at Fred Anderson Toyota of Charleston

Matthew Laurence | Page 60

Business Mgr.

Fred Anderson Toyota of Charleston

2100 Savannah Hwy
Charleston, SC 29414

Contact Me
4.9
641 Reviews

Serving Charleston and surrounding areas for 20 yrs at same dealership.

Dealership Experience

24 yrs, 7 mos

Industry Experience

25 yrs, 11 mos

Specialties & Trainings

Master Certified Sales and SET PROS Sales/Leasing

4.9

641 Reviews

Write a Review

641 Reviews of Matthew Laurence

December 27, 2014

Dealership Rating

happy Went in there to get a quote on a new tundra and ended up leaving with one. They're good! lol I'm pretty happy with overall service. More

by moses105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2014

Fred Anderson Toyota of Charleston responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Steven Rhoads – GM

December 27, 2014

Dealership Rating

Great buying experience with Matthew Lawrence. I would like to recommend him to friends. This is the second car I purchased from the dealership and from Matther. More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2014

Fred Anderson Toyota of Charleston responded

Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Matthew was able to show you what we strive to deliver. Should you have further concerns, please do not hesitate to inform us. Also, like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, Steven Rhoads – GM

December 27, 2014

Dealership Rating

Best car buying Experience! Incredible customer service!! Found exactly what I wanted and they made sure I got it. Definitely the best car dealership I've been too that actually More

by ashleyehale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Utnick

Dec 29, 2014

Fred Anderson Toyota of Charleston responded

Thank you so much for the nice review. Matthew and Bill are key components of our team here at Fred Anderson Toyota of Charleston, and they will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Steven Rhoads – GM

December 19, 2014

Dealership Rating

exceptional experience Fred Anderson Toyota of Charleston provides a truly exceptional buying experience. The staff is attentive, friendly, and extremely helpful. We cannot More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2014

Fred Anderson Toyota of Charleston responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best Regards, Steven Rhoads – GM

December 10, 2014

Dealership Rating

"Special Deal" My 21 year old son is a student at Virginia Tech but had to leave school in June because he was diagnosed with a rare form of cancer. He has been in More

by Laurie OConnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alesia Durr, Chris Fitzgerald

Dec 10, 2014

Fred Anderson Toyota of Charleston responded

Laurie, thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Also, take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Steven Rhoads – GM

November 15, 2014

Dealership Rating

Best car buying experience I've ever had Matthew Laurence was beyond helpful. He helped us find exactly what we wanted and went above and beyond our expectations. He was pressure free and str More

by Aledbetter226
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bill Utnick , Alesia Durr

November 03, 2014

Dealership Rating

I love my new Camry! I had exceptional service from the entire team last Friday evening, Halloween! It was much easier and less stressful than I anticipated with the kinde More

by Elizabeth Buckles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alesia Durr

Nov 04, 2014

Fred Anderson Toyota of Charleston responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. Here at Fred Anderson Toyota of Charleston, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Be sure to find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Regards, Steven Rhoads – GM

October 17, 2014

Dealership Rating

Thanks, Matthew Laurence, a man knows his vechicles. This is my 9th Toyota since that new Corona I bought in 1978, and the loaded 2014 AWD Highlander XLE I brought home tonight is the best of the lot. M More

by woodsmoke14
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carleen Bouchachia

Oct 17, 2014

Fred Anderson Toyota of Charleston responded

Thank you for your kind thoughts regarding our dealership and staff. Everyone here at Fred Anderson Toyota of Charleston is committed to providing the best possible customer experience. As a customer, you are our top priority. Congratulations on your new 2014 Toyota Highlander XLE AWD. We look forward to working with you in the future. Be sure to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Steven Rhoads – GM

October 13, 2014

Dealership Rating

Quick and excellent. I've been to 10 different car dealerships and this is the best. They takr care of you, helped me meet my needs, quick and honest service. The best exp More

by Anthony Paris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alesia Durr

Oct 14, 2014

Fred Anderson Toyota of Charleston responded

Thank you so much for taking the time to provide such great feedback, Anthony. It’s quite an accomplishment to hear that we provided you the best dealer experience ever. If you have any further needs, do not hesitate to come back to see us. Be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Regards, Steven Rhoads – GM

October 09, 2014

Dealership Rating

Best car purchase experience ever My purchase of a new Camry Hvbrid was the best car purchase experience in my long existance. I worked with Mathew Laurence during my purchase and he w More

by don.strayer.31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Rhoads

Oct 10, 2014

Fred Anderson Toyota of Charleston responded

Your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. Here at Fred Anderson Toyota of Charleston, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Be sure to check our Facebook and Twitter pages to stay connected with local events and special promotions. Regards, Steven Rhoads – GM

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