Matthew Laurence
Matthew Laurence at Fred Anderson Toyota of Charleston

Matthew Laurence | Page 64

Business Mgr.

Fred Anderson Toyota of Charleston

2100 Savannah Hwy
Charleston, SC 29414

Contact Me
4.9
645 Reviews

Serving Charleston and surrounding areas for 20 yrs at same dealership.

Dealership Experience

24 yrs, 9 mos

Industry Experience

26 yrs, 1 mo

Specialties & Trainings

Master Certified Sales and SET PROS Sales/Leasing

4.9

645 Reviews

Write a Review

645 Reviews of Matthew Laurence

August 31, 2013

Dealership Rating

Matthew is a wonderful asset to your company. He was extremely knowledgeable, attentive, and helpful. He really knows the product in great detail, how it works, why it is better than its competitors, w More

by SteveRoweSarahBarnhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2013

Fred Anderson Toyota of Charleston responded

Thank you for the great feedback! Customer input is an important part in helping make our service the best it can be. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It’s great to hear that Matthew gave you a pleasant experience. We agree; he’s an invaluable member of our team. It is a point of pride that we do everything we can to support our customers during their time at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Steven Rhoads, GM srhoads@anderson-auto.com

August 30, 2013

Dealership Rating

I highly recommend this dealer. Matt took great care of us and helped me find a great truck at a great price. This was a much better experience that the other Toyota dealers I visited. More

by blotheafguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2013

Fred Anderson Toyota of Charleston responded

We really appreciate you taking the time to leave feedback for our dealership. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It is a point of pride that we do everything we can to support our customers during their time at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Steven Rhoads, GM srhoads@anderson-auto.com

August 11, 2013

Dealership Rating

Working with Matthew was such a pleasure. Not only does he know his stuff, but he made sure that I was completely informed about my purchase and that it was the right choice for me (something that I find h More

by aliciaduffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2013

Fred Anderson Toyota of Charleston responded

Alicia, thank you so much for the positive review! It’s great to hear that our sales team members gave you such a pleasant experience. Matthew is a great salesman and an integral part of our team. I’m glad to know that you enjoyed your car-buying experience with him. We strive to make sure our sales team is as knowledgeable as possible. This ensures us that our customers are well informed when deciding which vehicle is right for them. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Steven Rhoads, GM srhoads@anderson-auto.com

August 04, 2013

Dealership Rating

The processor buying a Toyota at Fred Anderson is the most pleasurable of any other dealer that I have bought a car/ truck at, that's why I have bought multiple vehicles from them. More

by Atlantic1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2013

Fred Anderson Toyota of Charleston responded

We really appreciate you taking the time to leave feedback for our dealership. Our team strives to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It is a point of pride that we do everything we can to support our customers during their time at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Steven Rhoads, GM srhoads@anderson-auto.com

July 03, 2013

Dealership Rating

This dealership is awesome they found exactly what I wanted at a fair price. Matt is a very professional salesman I highly recommend using him. More

by Scottcross9653
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Laurence

Jul 03, 2013

Fred Anderson Toyota of Charleston responded

Thanks for the great review, Scott! I am ecstatic to hear that you were so pleased with the service you received at our dealership. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. If you need any further assistance with your vehicle, let us know. If you want to stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates. Sincerely, Steven Rhoads, GM srhoads@anderson-auto.com

June 03, 2013

Dealership Rating

Matthew went above and beyond to get my Scion FR-S! He worked extremely hard to get the hard to find Ultramarine blue color I want. He kept me informed the entire time. Great guy and I would suggest you a More

by Mattusc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2013

Fred Anderson Toyota of Charleston responded

Thank you for sharing your experience. We're ecstatic Matthew went above and beyond for you. He is a wonderful example of what our staff strives to be for our valued customers. It's great you would recommend him after visiting us. Please be sure to reach out to Matthew or any member of our staff if you have any questions regarding your new Scion FR-S. Please stop in and see us again soon! Don't forget to check us out on Twitter and Facebook for exclusive specials and content. Sincerely, Steven Rhoads, GM srhoads@anderson-auto.com

April 11, 2013

Dealership Rating

I have to say my experience with Matthew at Fred Anderson Toyota was a very pleasant experience all the way around. First of all, the dealership is very nice and spacious. A lot of dealerships are very cro More

by elizabethlewis323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2013

Fred Anderson Toyota of Charleston responded

Elizabeth, I really appreciate you taking the time out of your day to leave feedback for our dealership. Providing a quality shopping experience is a top priority for us, and I’m glad our high quality support was reflected in your visit. Our team is committed to supporting our customers any way we can, and Matthew is a perfect example of that commitment. We strive to make sure our sales team is as knowledgeable as possible. This ensures us that our customers are well informed when deciding which vehicle is right for them. Enjoy your new car and we look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Sincerely, Steven Rhoads – GM srhoads@anderson-auto.com

April 11, 2013

Dealership Rating

From the time I walked into the dealership, to the day I picked up my new Toyota tacoma, I was treated with kindness and respect. Matthew went out of his way to take care of me, especially making sure all More

by SusiBeatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2013

Fred Anderson Toyota of Charleston responded

Susi, thank you so much for the 5-star review! It’s great to hear that our sales team members gave you such a pleasant experience. Matthew is a great salesman and an integral part of our team. We’re happy he’s a member of the Toyota of Charleston family. I’m glad to know that you enjoyed your car-buying experience with him. Customer service is our highest priority and we want to provide our customers with the service and support they would come to expect from a quality dealership. Enjoy your Tacoma and please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Steven Rhoads – GM srhoads@anderson-auto.com

March 29, 2013

Dealership Rating

Matt was a very good salesman that knew his vehicles very well. Was very informative of all the questions I had. He called several times to keep me up to date on car arrival and preparation. More

by Twin2350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2013

Fred Anderson Toyota of Charleston responded

I really appreciate the positive feedback about our dealership! It’s nice to hear we were able to give you such a pleasant shopping experience. We strive to make sure our sales team is as knowledgeable as possible. This ensures us that our customers are well informed when deciding which vehicle is right for them. Matt exemplifies our commitment to customer service and I’m glad he was able to help you with your purchase. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Steven Rhoads – GM srhoads@anderson-auto.com

March 12, 2013

Dealership Rating

Matthew was great as always. My family has bought several cars from him and have received great treatment from him everytime. He understands the way I like to do business and handles himself accordi More

by jhouse
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Mar 12, 2013

Fred Anderson Toyota of Charleston responded

Thanks for taking time out of your day to leave feedback and let us know how we're doing. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. We understand buying a new car can be stressful, so our team is dedicated to giving our customers the best service and support possible. Our sales team strives to give our customers the high-quality shopping experience they deserve. I’m glad to hear that Matthew and the rest of the team were able to assist you with your car purchase. When our customers come into our dealership, we want them to know we are a team they can trust. If you need any further assistance with your vehicle, let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Steven Rhoads – GM srhoads@anderson-auto.com

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