Mat did an amazing job finding the perfect truck for me.
I had what I needed and wanted and was willing to settle for the needs, however Mat got me everything and at a great price.
I had what I needed and wanted and was willing to settle for the needs, however Mat got me everything and at a great price.
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by lbone
Sep 26, 2013 -
Fred Anderson Toyota of Charleston responded
We really appreciate you taking the time to leave feedback for our dealership. We’re committed to providing a high-quality car-shopping experience and doing everything we can to support our customers. I’m glad to hear that Matthew was able to help you chose the perfect car for you. He is a valuable asset to our sales team. If you need any further assistance with your truck, please let us know. Also, be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
Great experience here in a no pressure environment.
Matthew went beyond the sale to ensure all of my truck buying needs were met. He found the perfect truck for me and had it ready to go the next day!
Matthew went beyond the sale to ensure all of my truck buying needs were met. He found the perfect truck for me and had it ready to go the next day! Ill keep this location in my phone on speed dial as my first choice for Toyotas!
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by slovette2002
Sep 20, 2013 -
Fred Anderson Toyota of Charleston responded
I appreciate you leaving such positive feedback about our dealership! I am ecstatic to hear that you were so pleased with the service you received from Matthew. Our team is committed to supporting our customers any way we can, and he is a great example of that commitment. Enjoy your new truck and please don’t hesitate to let us know if you need additional help or have any questions. I’m glad our dedication to quality customer service has made you a long-time customer. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
Matthew is a wonderful asset to your company. He was
extremely knowledgeable, attentive, and helpful. He really knows the product in great detail, how it works, why it is better than its competitors, w
extremely knowledgeable, attentive, and helpful. He really knows the product in great detail, how it works, why it is better than its competitors, why we would want it more than another brand - and was clear in explaining it to us. Matthew took extra time to make sure we understood the car and how it works, which was important for this high-tech car being bought by a couple of low-tech Seniors. He stayed in regular communication with us during the week between paperwork and delivery, had everything lined up and waiting for Sarah when she got there after work on Friday. He even facilitated getting the insurance switched over and those sorts of necessary things...a wonderfully positive and orderly experience. We would definitely recommend Matthew to our friends for their car buying needs.
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by SteveRoweSarahBarnhart
Sep 03, 2013 -
Fred Anderson Toyota of Charleston responded
Thank you for the great feedback! Customer input is an important part in helping make our service the best it can be. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It’s great to hear that Matthew gave you a pleasant experience. We agree; he’s an invaluable member of our team. It is a point of pride that we do everything we can to support our customers during their time at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
I highly recommend this dealer. Matt took great care of
us and helped me find a great truck at a great price. This was a much better experience that the other Toyota dealers I visited.
us and helped me find a great truck at a great price. This was a much better experience that the other Toyota dealers I visited.
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by blotheafguy
Aug 30, 2013 -
Fred Anderson Toyota of Charleston responded
We really appreciate you taking the time to leave feedback for our dealership. We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It is a point of pride that we do everything we can to support our customers during their time at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
Working with Matthew was such a pleasure. Not only does
he know his stuff, but he made sure that I was completely informed about my purchase and that it was the right choice for me (something that I find h
he know his stuff, but he made sure that I was completely informed about my purchase and that it was the right choice for me (something that I find hard to come by in this business). Matthew made the process so easy and I felt right at home with him and his coworkers. I would 100% recommend Matthew Laurence at Fred Anderson Toyota of Charleston to any of my friends and family looking for a new car. I look forward to working with him again in the future and cannot say enough about how wonderful he is to work with!
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by aliciaduffany
Aug 12, 2013 -
Fred Anderson Toyota of Charleston responded
Alicia, thank you so much for the positive review! It’s great to hear that our sales team members gave you such a pleasant experience. Matthew is a great salesman and an integral part of our team. I’m glad to know that you enjoyed your car-buying experience with him. We strive to make sure our sales team is as knowledgeable as possible. This ensures us that our customers are well informed when deciding which vehicle is right for them. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
The processor buying a Toyota at Fred Anderson is the
most pleasurable of any other dealer that I have bought a car/ truck at, that's why I have bought multiple vehicles from them.
most pleasurable of any other dealer that I have bought a car/ truck at, that's why I have bought multiple vehicles from them.
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by Atlantic1
Aug 05, 2013 -
Fred Anderson Toyota of Charleston responded
We really appreciate you taking the time to leave feedback for our dealership. Our team strives to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It is a point of pride that we do everything we can to support our customers during their time at our dealership. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Steven Rhoads, GM
srhoads@anderson-auto.com
This dealership is awesome they found exactly what I
wanted at a fair price. Matt is a very professional salesman I highly recommend using him.
wanted at a fair price. Matt is a very professional salesman I highly recommend using him.
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by Scottcross9653
Other Employees Tagged:
Matthew Laurence
Jul 03, 2013 -
Fred Anderson Toyota of Charleston responded
Thanks for the great review, Scott! I am ecstatic to hear that you were so pleased with the service you received at our dealership. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. If you need any further assistance with your vehicle, let us know. If you want to stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates.
Sincerely,
Steven Rhoads, GM
srhoads@anderson-auto.com
Matthew went above and beyond to get my Scion FR-S! He
worked extremely hard to get the hard to find Ultramarine blue color I want. He kept me informed the entire time. Great guy and I would suggest you a
worked extremely hard to get the hard to find Ultramarine blue color I want. He kept me informed the entire time. Great guy and I would suggest you ask for him if you are interested in a new car.
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by Mattusc
Jun 04, 2013 -
Fred Anderson Toyota of Charleston responded
Thank you for sharing your experience. We're ecstatic Matthew went above and beyond for you. He is a wonderful example of what our staff strives to be for our valued customers. It's great you would recommend him after visiting us. Please be sure to reach out to Matthew or any member of our staff if you have any questions regarding your new Scion FR-S. Please stop in and see us again soon! Don't forget to check us out on Twitter and Facebook for exclusive specials and content.
Sincerely,
Steven Rhoads, GM
srhoads@anderson-auto.com
I have to say my experience with Matthew at Fred Anderson
Toyota was a very pleasant experience all the way around. First of all, the dealership is very nice and spacious. A lot of dealerships are very cro
Toyota was a very pleasant experience all the way around. First of all, the dealership is very nice and spacious. A lot of dealerships are very crowded and hectic, but this one was impressive. Second, because of our schedule my husband and I were not able to get to the dealership until almost closing time, but Matthew stayed until almost 10:00 with us to make sure everything worked correctly with the cars and we had everything we needed. After we were done with all the paperwork, he took us through everything with both cars. He was very friendly, knowledgeable and took the time to make sure we were happy with everything. Matthew definitely changed the stereotype I had about car salesmen and I really appreciate the time he spent with us!
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by elizabethlewis323
Apr 11, 2013 -
Fred Anderson Toyota of Charleston responded
Elizabeth, I really appreciate you taking the time out of your day to leave feedback for our dealership. Providing a quality shopping experience is a top priority for us, and I’m glad our high quality support was reflected in your visit. Our team is committed to supporting our customers any way we can, and Matthew is a perfect example of that commitment. We strive to make sure our sales team is as knowledgeable as possible. This ensures us that our customers are well informed when deciding which vehicle is right for them. Enjoy your new car and we look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership.
Sincerely,
Steven Rhoads – GM
srhoads@anderson-auto.com
From the time I walked into the dealership, to the day I
picked up my new Toyota tacoma, I was treated with kindness and respect.
Matthew went out of his way to take care of me, especially making sure all
picked up my new Toyota tacoma, I was treated with kindness and respect.
Matthew went out of his way to take care of me, especially making sure all of the "extras" I wanted were installed and functioning perfectly before I left. My experience at Fred Anderson Toyota of Charleston was first class all the way!
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by SusiBeatty
Apr 11, 2013 -
Fred Anderson Toyota of Charleston responded
Susi, thank you so much for the 5-star review! It’s great to hear that our sales team members gave you such a pleasant experience. Matthew is a great salesman and an integral part of our team. We’re happy he’s a member of the Toyota of Charleston family. I’m glad to know that you enjoyed your car-buying experience with him. Customer service is our highest priority and we want to provide our customers with the service and support they would come to expect from a quality dealership. Enjoy your Tacoma and please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Sincerely,
Steven Rhoads – GM
srhoads@anderson-auto.com