Matthew Laurence | Page 63

Dealer review My wife and I were very pleased with the way this dealership takes care of it's customers. Everyone from Matt Laurence to Alesia Durr were extremely My wife and I were very pleased with the way this dealership takes care of it's customers. Everyone from Matt Laurence to Alesia Durr were extremely helpful,and informative with all aspects of our car buying experience. More

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Matt Laurence It was an absolute pleasure to work with both Matt and Bill. Their professionalism and willingness to go above and beyond, made my buying experience It was an absolute pleasure to work with both Matt and Bill. Their professionalism and willingness to go above and beyond, made my buying experience an absolute pleasure. In my lifetime thus far, I have purchased over 10 vehicles from a variety of manufacturers. I would rate this dealership and its employees #1. Matt Laurence was my sales rep and I would without hesitation recommend him with highest complements. I was traveling from 100 miles away and he went out of his way answer most of my questions while providing an accurate value on my trade through pictures I emailed to him. When I arrived at the dealership he greeted me with a smile, firm handshake, and provided a no hassle process as we negotiated a fair price. One area to note was his in-depth knowledge of all the features and capabilities of the Toyota I purchased. He is a five star asset to the Toyota team! More

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Buying a Car The reason I went to Fred Anderson was because of the price and the way my parents were treated! Everyone was great there! Matt was very knowledgeable The reason I went to Fred Anderson was because of the price and the way my parents were treated! Everyone was great there! Matt was very knowledgeable about the car that I wanted to buy and knew everything safety wise to tell me, so that I would feel safe with my 2 year old in it. Eddie was great when it came down to business part of everything in helping me get a warrenty that would fit into my budget. I had a wonder first time experince in buying a car. More

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worth the long drive Made internet contact with Carleen Bouchachai. Very plesant. explaned what we were looking for. when we arrived at the dealership she introduced us Made internet contact with Carleen Bouchachai. Very plesant. explaned what we were looking for. when we arrived at the dealership she introduced us to Matthew Laurence, our salesman. All of the information we had talked with Carleen about had been given to Mathew. He was ready and waiting with car prices on the selected vehicles... The whole process was very efficient. There was no dancing around issues, all question were answered immediately, no let me go see. Matt new his job and what he was doing. We were then handed over to Bill Utnick for the final paper work . Again Very efficient, no dancing. Bill helped point us toward the best plans that fit our needs. Overall a good car buying experience. Would recoment this crew to anybody looking for a car.. More

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Great Friendly People We were treated like we were serious about what we were there for. We came to buy 2 vehicles and got great deals on both of them. They were very eff We were treated like we were serious about what we were there for. We came to buy 2 vehicles and got great deals on both of them. They were very efficient, we used the online option to let them know what we wanted and when we got there the paper work was already done and they showed us the vehicles my husband drove his but I bought a car just like what I had so I chose not to test drive. They wanted to make sure everything was done right before we even arrived. We would recommend them to everyone. More

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Exceptional service - Greatly appreciated! Matthew provided amazing customer service throughout the entire purchasing process. Matthew's knowledge of the Toyota products is profound, and as a m Matthew provided amazing customer service throughout the entire purchasing process. Matthew's knowledge of the Toyota products is profound, and as a more critical customer, having a sales rep that is professional, knowledgeable, and kind makes for a truly pleasant experience. I HIGHLY recommend Matthew Laurence and Fred Anderson Toyota above all others in the lowcountry. More

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Very Good Experience Matthew was knowledgeable and courteous; easy to work with, not arrogant or self important. I enjoyed my experience because of his classy representati Matthew was knowledgeable and courteous; easy to work with, not arrogant or self important. I enjoyed my experience because of his classy representation of Toyota. Alesia was business, but very competent - gave me a sense that she knew what to do. Both of these people represent Fred Anderson Toyota very well and should be considered valuable employees. I would recommend Matthew as a salesman to anyone who wants a positive experience. More

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Sales Staff Leads the way in Customer Service The buying experience was really pleasant, and actually comfortable. The salesman assigned to us was Matthew Lawrence, and I imagine he has to be the The buying experience was really pleasant, and actually comfortable. The salesman assigned to us was Matthew Lawrence, and I imagine he has to be the best representative of what Toyota has to offer, 'cause there couldn't be any better! More

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Matthew was professional, courteous, patient and very intelligent. He was knowledgable about the vehicles and answered all of our questions. I wasn't going there that day to purchase a car, just get an intelligent. He was knowledgable about the vehicles and answered all of our questions. I wasn't going there that day to purchase a car, just get answers, but it was almost a no-brainer after speaking with Matthew. He made it too easy. Matthew and Eddie stayed past closing to get the sale through. Eddie made it easy to sign all the paperwork by explaining it all to me as I signed it. They should both get a BIG raise for their hard work. More

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What a GREAT experience working with Mat Laurence on this purchase for our forth car from this dealership. Mat again went far above our thoughts for providing his services on us buying our second car from hi purchase for our forth car from this dealership. Mat again went far above our thoughts for providing his services on us buying our second car from him. When we decided to buy another Toyota it was a no brainer to work with Mat again. He just made it a great experience to find what we needed. We would recommend Mat and Fred Andersen to everyone. Thanks, Ken and Donna More

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