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Matthew Lutz
Matthew Lutz at Wayne Subaru

Matthew Lutz

Business Manager

Wayne Subaru

600 Route 23 North
Pompton Plains, NJ 07444

4.9
55 Reviews
4.9

55 Reviews

Write a Review

Dealership Experience

4 yrs, 3 mos

55 Reviews of Matthew Lutz

May 04, 2025

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Employee Rating

Tom was our sales person, he understood our requirements and provided with the best options available. More

by ragakv
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Waltich, Thomas Wall, David Volpe , Tom

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May 02, 2025

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Alex was great answered all questions and made the best deal he could Everyone was pleasant and they all treated my dog like she was theirs. More

by wolvesmm2
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Waltich, Alex Heinert

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May 05, 2025

Wayne Subaru responded

We're delighted to hear that Alex and the team at Wayne Subaru provided excellent service and made you feel welcome, including your furry friend! Thank you for sharing this positive experience with us. Enjoy your new vehicle!

April 30, 2025

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Alex is the best at what he does, he made us feel very comfortable. He is very knowledgeable and very polite. Subaru is indeed lucky to have him More

by claudiacortezzz12
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Heinert

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Apr 30, 2025

Wayne Subaru responded

Claudia, we're delighted to hear that Alex made your experience at Wayne Subaru so comfortable and enjoyable. Thank you for sharing this wonderful feedback! Safe travels!

April 30, 2025

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Everyone in the process of my Subaru purchase were awesome. I am a returning customer and was treated as such. Thank you to all involved More

by thesparkman66
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Waltich, Steve Durkin

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Apr 30, 2025

Wayne Subaru responded

We're delighted to hear that your experience with Wayne Subaru was awesome and that you felt valued as a returning customer. Thank you for choosing us again, and we appreciate your kind words!

April 30, 2025

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Ken was very knowledgeable on the forester and helped make my decision extremely easy! Everyone I got to work with on this purchase was super friendly and happy to help! Anyone looking to buy or lease a More

by becm413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Waltich, Ken Kopack

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Apr 30, 2025

Wayne Subaru responded

Hi! We're delighted to hear that Ken and the team at Wayne Subaru made your decision easy and enjoyable! Thank you for recommending us. We hope you're loving your Subaru Forester!

April 29, 2025

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Very nice people and honest! Easy to talk to. Took car for test drive. Got the car the next day. More

by janine46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Waltich, Ken Kopack, Sean Donnelly, Nick Mondo, Thomas Wall, Nick Mastandrea

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April 09, 2025

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Emily and also her manager were helpful to me when I was making the transaction to buy the car. I felt that they were both knowledgeable and this created trust for me. I do not remember who Matthew Lutz More

by cathy_veit
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emily Fuentes , Mike Willey

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Apr 10, 2025

Wayne Subaru responded

Cathy, we're delighted to hear that Emily and her manager made your car-buying experience at Wayne Subaru a positive one. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out.

March 21, 2025

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All of people at the dealer offer very good plan. I am very satisfied with their service. Also the used shop people are very helpful. More

by masanobuyabu
Recommend Dealer
Yes

Other Employees Tagged: Mark Waltich, Nick Mondo

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Mar 24, 2025

Wayne Subaru responded

We're delighted to hear that you had a satisfying experience with our team at Wayne Subaru. It's great to know that both the dealership and used shop teams were helpful in providing excellent service. Thank you for your feedback!

February 28, 2025

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From start to finish the whole process was quick and easy. Sean and the wayne subaru team were amazing to work with. Very professional and answered every question with ease. More

by u.ortiz71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Donnelly, Emily Fuentes

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Feb 28, 2025

Wayne Subaru responded

We're delighted to hear that Sean and the Wayne Subaru team made your experience quick and easy. Thank you for highlighting their professionalism, we're always here if you have more questions!

January 24, 2025

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Everything when smooth . The only issue I have is waiting for my car remote start,waiting for 3 weeks? More

by juliorvalerio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Waltich

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Jan 25, 2025

Wayne Subaru responded

Hi Julio! Thank you for your patience and feedback! We're glad to hear everything went smoothly at Wayne Subaru, but we apologize for the delay with your car remote start. We'll look into this matter promptly to ensure it's resolved as soon as possible.

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