"Great experience with Wayne Subaru. Wonderful staff."
This is my second car purchased from Wayne Subaru. Had a 2004 Outback which I loved and drove all those years, but it was time to get a new car. I deserved it. Joan was so helpful and great to work with. She is very knowledgeable. Answered a lot of my questions with such patience. Ask for Joan you can't go wrong.
"Purchased Subaru Forester (Black Edition)"
This was my 2nd experience with Wayne Subaru and Joan Vaccaro. My first Subaru was a 2016 Cross Trek. Unfortunately that car was a bit too small for myself & my 100Lb Lab/Great Dane mix. Back to Joan I went-LOL! I only live about 15 minutes away. I spoke with Joan via phone conversation and had explained the vehicle I was interested in. I said I'd like to come on in and check it out, and Joan said, "Great. It'll be up front and ready for you when you get here." I can't say enough about Joan as my sales contact. She has been outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative xxxxx. Just great, accommodating service. It sounds like a cliche, but we hit it off like we'd been friends for years. And trust me, I'm a skeptical type of personality. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. Joan went above and beyond when I had questions. Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless. Thank you Joan and A++++ service!!
P.S. A thumbs up to Nick for his precise explanation of all the gadgets in my new car!! Great guy :)
Steve at Wayne Subaru was honest, friendly, and a true professional. It was a wonderful experience. All of my questions were answered via phone or email before I even went into the dealership and Steve had all of the paperwork prepared and waiting. When I came in to pick up my car, Steve gave me a tour of the dealership, introduced me to the Service Department, and walked me through the Outback's features.
Steve provided excellent service and made what can be a stressful process smooth and even enjoyable. I also appreciate Steve's follow up call to see how I am enjoying my new car. I strongly recommend Steve and Wayne Subaru.