Matthew Melino

Sean and his team helped us overcome a flat tire and bent wheel rim on our cross country trip. They did so with great professionalism and worked quickly to get us back on the road with minimal disruption to wheel rim on our cross country trip. They did so with great professionalism and worked quickly to get us back on the road with minimal disruption to our schedule. He provided excellent customer service and went above and beyond what we expected. Vision Hyundai should be proud to have such a dedicated and professional service manager. More

by beldredgeconsulting Verified Customer Verified Customer

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Felt I was Important to them as a Customer & was very happy with Matthew handling my situation !Very Professional! happy with Matthew handling my situation !Very Professional! More

by sherrysusan55 Verified Customer Verified Customer

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Worked with me. .kept me informed...good service Matt even texted me with regular updates, which I really appreciated! .kept me informed...good service Matt even texted me with regular updates, which I really appreciated! More

by Chrissybell Verified Customer Verified Customer

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I’ve been using Vision since 2004 I have purchased 5 cars from there and also used them for warranty work and recalls originally in 2004 I worked In Henrietta so I always got my oil changes done there they f from there and also used them for warranty work and recalls originally in 2004 I worked In Henrietta so I always got my oil changes done there they fast professional and always go thru everything with me when checking out More

by sammyg Verified Customer Verified Customer

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Matt has always been right on top of any concern or need I had with my Hyundai Tucson. He has been polite and very knowledgeable of how to take care of my concerns. I always make sure I know he is working I had with my Hyundai Tucson. He has been polite and very knowledgeable of how to take care of my concerns. I always make sure I know he is working when I schedule my car for any maintenance issues. Thank you MATT M. More

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I have been going to vision Henrietta for 29 plus years. They always go above and beyond to make sure everything is taken care of. They always go above and beyond to make sure everything is taken care of. More

by livoniadog Verified Customer Verified Customer

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I was in and out so fast and I got a text saying my vehicle was ready to be pick up vehicle was ready to be pick up More

by FREDYOUNG308 Verified Customer Verified Customer

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Very prompt and courteous service! Matt was very helpful and made sure my inspection was done promptly and efficiently. Matt was very helpful and made sure my inspection was done promptly and efficiently. More

by mblacagnina Verified Customer Verified Customer

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Very good Very good experience. But bit expensive though. Matthew was very good in receiving and communicating. But bit expensive though. Matthew was very good in receiving and communicating. More

by vishu6975 Verified Customer Verified Customer

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Honestly, everyone in the dealership itself is excellent. Everyone deserves a 5/5 in-house. Your AI phone answering service 'Pam' and the remote service scheduling system is outrageously bad. I was told 2 da Everyone deserves a 5/5 in-house. Your AI phone answering service 'Pam' and the remote service scheduling system is outrageously bad. I was told 2 days in a row 'oh we can't schedule you a rental. Let me send your info over. They'll call you in less than an hour.' By the third day, I'm livid. no call back. Nothing More

by o.wanek Verified Customer Verified Customer

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