Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

4.6
408 Reviews
4.6

408 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Languages Spoken

English English

408 Reviews of Matthew Melino

October 02, 2026

Dealership Rating
Employee Rating

Everything thing was good except for the time waiting for the service. I spent 3 hours waiting for software updates, seat belt replacements, and an oil change. More

by NOEMAIL3
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Oct 06, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for sharing your experience. We're happy to know that you were satisfied overall, though we regret the lengthy wait. Our commitment to quality and reliability means we're always working to improve. We hope to see you again soon!

August 22, 2026

Dealership Rating
Employee Rating

Sean and his team helped us overcome a flat tire and bent wheel rim on our cross country trip. They did so with great professionalism and worked quickly to get us back on the road with minimal disruption to More

by beldredgeconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2026

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 19, 2026

Dealership Rating
Employee Rating

Felt I was Important to them as a Customer & was very happy with Matthew handling my situation !Very Professional! More

by sherrysusan55
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Aug 20, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 07, 2026

Dealership Rating
Employee Rating

Worked with me. .kept me informed...good service Matt even texted me with regular updates, which I really appreciated! More

by Chrissybell
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Aug 07, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 31, 2026

Dealership Rating
Employee Rating

I’ve been using Vision since 2004 I have purchased 5 cars from there and also used them for warranty work and recalls originally in 2004 I worked In Henrietta so I always got my oil changes done there they f More

by sammyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 28, 2026

Dealership Rating
Employee Rating

Matt has always been right on top of any concern or need I had with my Hyundai Tucson. He has been polite and very knowledgeable of how to take care of my concerns. I always make sure I know he is working More

by lucyvanordenjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 11, 2026

Dealership Rating
Employee Rating

I have been going to vision Henrietta for 29 plus years. They always go above and beyond to make sure everything is taken care of. More

by livoniadog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Jul 14, 2026

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 19, 2026

Dealership Rating
Employee Rating

I was in and out so fast and I got a text saying my vehicle was ready to be pick up More

by FREDYOUNG308
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Jun 19, 2026

Vision Hyundai Henrietta Rochester responded

Great to hear back from you again so soon!

June 13, 2026

Dealership Rating
Employee Rating

Very prompt and courteous service! Matt was very helpful and made sure my inspection was done promptly and efficiently. More

by mblacagnina
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Jun 15, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 09, 2026

Dealership Rating
Employee Rating

Very good Very good experience. But bit expensive though. Matthew was very good in receiving and communicating. More

by vishu6975
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Jun 09, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

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