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Matthew M.

Overview Reviews (74) Inventory (272)

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Matthew M.

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Matthew M.

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.8

74 Reviews

Overview Reviews (74) Inventory (272)

Dealership Experience

4 yrs, 9 mos

4.8

74 Reviews

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74 Reviews of Matthew M.

May 09, 2024

Dealership Rating

Employee Rating

I like the service friendly and pleasant you get in and out I love it out I love it More

by griffin7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Alexandra S., Tylor Barnhart

Helpful 0

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May 10, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 03, 2024

Dealership Rating

Employee Rating

Great service from everyone in the service department. I was kept up to date on everything. I was kept up to date on everything. More

by MSEBY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier , Stephanie

Helpful 0

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May 03, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 03, 2024

Dealership Rating

Employee Rating

From sales Tim to parts helping us with a headlight issue to service all wonderful. to service all wonderful. More

by DONNA320

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Tylor Barnhart, Timmy D

Helpful 0

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May 03, 2024 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 30, 2024

Dealership Rating

Employee Rating

They did a great job friendly willing to answer any questions and answer any questions. questions and answer any questions. More

by BRENDADJB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 01, 2024 -

Vision Hyundai Henrietta Rochester responded

April 30, 2024

Dealership Rating

Employee Rating

Super efficient service and enjoyable to work with. Thank you for taking such great care of us. Thank you for taking such great care of us. More

by JOEROXSTROM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Tylor Barnhart

Helpful 0

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May 01, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 30, 2024

Dealership Rating

Employee Rating

Matt and the whole team at Vision Hyundai were very helpful. First they gave us a new engine at no charge because of the built-in hundred thousand mile warranty on it. That still didn’t fix the engine helpful. First they gave us a new engine at no charge because of the built-in hundred thousand mile warranty on it. That still didn’t fix the engine light on the dashboard so they went in a second time and replaced a second part of the engine and again at no cost. Also each time they gave us a loaner car so that we didn’t have to curtail our daily activities. I was very impressed with the updates they gave us. Thanks to all. Lynda and John. More

by LYGREVE

Verified Customer

Workmanship

Recommend Dealer

Yes

Other Employees Tagged: Mike J., Matt Chevier

Helpful 0

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May 01, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 29, 2024

Dealership Rating

Employee Rating

Dealership adequately completes the service requested in a reasonable time frame and addresses all issues. a reasonable time frame and addresses all issues. More

by brandonm.ellis99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier

Helpful 0

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May 01, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 27, 2024

Dealership Rating

Employee Rating

Service was fast and smooth. I waited at their waiting room, they had coffee and snacks. I waited at their waiting room, they had coffee and snacks. More

by iktotul

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Alexandra S., Tylor Barnhart

Helpful 0

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May 01, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 26, 2024

Dealership Rating

Employee Rating

Service was done timely and finished as promised. Nothing worst than an inaccurate time quote Nothing worst than an inaccurate time quote More

by Hubroch

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 01, 2024 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 19, 2024

Dealership Rating

Employee Rating

I went in for a oil change and tire rotation, but the receipt doesn't show that the tires were rotated. I am also still having issues with my blue tooth connection. receipt doesn't show that the tires were rotated. I am also still having issues with my blue tooth connection. More

by sterling6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 24, 2024 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

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