Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 2

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

Contact Me
4.6
401 Reviews

Dealership Experience

6 yrs, 11 mos

Languages Spoken

English English

4.6

401 Reviews

Write a Review

401 Reviews of Matthew Melino

May 31, 2026

Dealership Rating
Employee Rating

I don’t even know where to begin; this dealership’s service is inadequate. They can’t ever seem to get a repair done correctly! When working with a $60,000 car, one would think a mechanic would not bre More

by Truth hurts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2026

Vision Hyundai Henrietta Rochester responded

"Truth hurts" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 30, 2026

Dealership Rating
Employee Rating

I should have been offered a loaner. When I asked for one no one tried to help me. I have a job which requires me to have a vehicle. They had my car for a week and I never heard from the More

by Pchop198
Recommend Dealer
No

Other Employees Tagged: Matthew Melino

Jun 02, 2026

Vision Hyundai Henrietta Rochester responded

"Pchop198" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 29, 2026

Dealership Rating
Employee Rating

This dealership is truly amazing! So kind and thoughtful service department. We really appreciate that they did the work we needed well and went above and beyond what we expected. Re More

by Richard T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S., Quoc H. , TYLER

Jun 02, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 29, 2026

Dealership Rating
Employee Rating

I love my Hyundai and your service team. Thank you Matt for all your help. God bless ???? More

by JANALEEMARSZALEK
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

May 29, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 24, 2026

Dealership Rating
Employee Rating

Thnk u u guy are the best. The person help was real good thnk u More

by mono123madeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

May 27, 2026

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 22, 2026

Dealership Rating
Employee Rating

It was fast and transparent process. I received my check approximate in 10 business days. Highly recommended! More

by innacasey78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

May 22, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 21, 2026

Dealership Rating
Employee Rating

Friendly, knowledgeable, and convenient. I'm on my 5th car purchased from this dealership. I could buy a Hyundai from another dealership, but I wouldn't get as good service. More

by JONFLINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

May 21, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 19, 2026

Dealership Rating
Employee Rating

Their receptivity is good. Communication is fair. Their efforts to arrange alternative transportation during a challenging personal time is much appreciated. More

by Groovy Grandma
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

May 20, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 19, 2026

Dealership Rating
Employee Rating

I had a recall and a noise under my Tucson Hybrid. When repairs were complete, Matt explained everything. All covered under warranty. Very friendly and knowledgeable. Vision Hyundai is a wonderful de More

by Al
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Bradoc, Eric Finnefrock

May 19, 2026

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2026

Dealership Rating
Employee Rating

Everyone was ao kind and went above and beyond to help I appreciated working with everyone there. Its difficult now days to find people who really want to make your day! More

by tdequals8
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

May 19, 2026

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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