Matthew Melino | Page 2
Service Advisor
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
Dealership Experience
6 yrs, 11 mos
Languages Spoken
English
401 Reviews
Write a Review401 Reviews of Matthew Melino
May 31, 2026
I don’t even know where to begin; this dealership’s service is inadequate. They can’t ever seem to get a repair done correctly! When working with a $60,000 car, one would think a mechanic would not bre service is inadequate. They can’t ever seem to get a repair done correctly! When working with a $60,000 car, one would think a mechanic would not break parts, would check their work, and would not knowingly place the wrong color sensors hoping the customer doesn’t complain. They have, on multiple occasions, held my vehicle for simple repairs for over a month! That I needed to have rework done on the repairs. They also told me my car could not pass inspection because I needed brakes. I drove around the corner to a shop that got me in. Guess what? It passed, and I didn’t need brakes! They are shady and let horrible quality work slip out the door! 'Dissatisfied' is not even close. If you have the misfortune of them performing any repairs, be prepared to need rework done! Also, I’d go over it with a fine-tooth comb and verify that it’s operating properly More
Other Employees Tagged: Greg Melino, Mike J., Matt Chevier, Yadiel Martinez
May 30, 2026
I should have been offered a loaner. When I asked for one no one tried to help me. I have a job which requires me to have a vehicle. They had my car for a week and I never heard from the When I asked for one no one tried to help me. I have a job which requires me to have a vehicle. They had my car for a week and I never heard from them. I kept calling and could not get through to the dealership More
Other Employees Tagged: Matthew Melino
May 29, 2026
This dealership is truly amazing! So kind and thoughtful service department. We really appreciate that they did the work we needed well and went above and beyond what we expected. Re So kind and thoughtful service department. We really appreciate that they did the work we needed well and went above and beyond what we expected. Reasonable prices too. A special thanks to Tyler-a great employee! More
Other Employees Tagged: Matt Chevier, Alexandra S., Quoc H. , TYLER
May 24, 2026
Thnk u u guy are the best. The person help was real good thnk u The person help was real good thnk u More
Other Employees Tagged: Matt Chevier, Alexandra S.
May 22, 2026
It was fast and transparent process. I received my check approximate in 10 business days. Highly recommended! I received my check approximate in 10 business days. Highly recommended! More
Other Employees Tagged: Matt Chevier, Alexandra S.
May 21, 2026
Friendly, knowledgeable, and convenient. I'm on my 5th car purchased from this dealership. I could buy a Hyundai from another dealership, but I wouldn't get as good service. I'm on my 5th car purchased from this dealership. I could buy a Hyundai from another dealership, but I wouldn't get as good service. More
Other Employees Tagged: Matt Chevier, Alexandra S.
May 19, 2026
Their receptivity is good. Communication is fair. Their efforts to arrange alternative transportation during a challenging personal time is much appreciated. Communication is fair. Their efforts to arrange alternative transportation during a challenging personal time is much appreciated. More
Other Employees Tagged: Matthew Melino
May 19, 2026
I had a recall and a noise under my Tucson Hybrid. When repairs were complete, Matt explained everything. All covered under warranty. Very friendly and knowledgeable. Vision Hyundai is a wonderful de When repairs were complete, Matt explained everything. All covered under warranty. Very friendly and knowledgeable. Vision Hyundai is a wonderful dealer to buy vehicles and service them! Thanks More
Other Employees Tagged: Evan Bradoc, Eric Finnefrock
May 16, 2026
Everyone was ao kind and went above and beyond to help I appreciated working with everyone there. Its difficult now days to find people who really want to make your day! appreciated working with everyone there. Its difficult now days to find people who really want to make your day! More
Other Employees Tagged: Matthew Melino
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