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Matthew Melino
Matthew Melino at Vision Hyundai Henrietta Rochester

Matthew Melino | Page 10

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

Contact Me
4.6
401 Reviews

Dealership Experience

6 yrs, 11 mos

Languages Spoken

English English

4.6

401 Reviews

Write a Review

401 Reviews of Matthew Melino

February 06, 2026

Dealership Rating
Employee Rating

It's a worse experience Nothing he tried to do help the customer. Very arrogant behavior More

by vishu6975
Recommend Dealer
No

Other Employees Tagged: Matthew Melino

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Feb 10, 2026

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 05, 2026

Dealership Rating
Employee Rating

Trying to sell overpriced repairs and I'm not sure if they were really needed so therefore if you can't tell the truth I wouldn't recommend it repair shop More

by MEAT5465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 05, 2026

Vision Hyundai Henrietta Rochester responded

"MEAT5465" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 04, 2026

Dealership Rating
Employee Rating

Matthew was great, lady that exited with not so much. Matthew answered my questions Enough More

by wcstevens2000
Recommend Dealer
No

Other Employees Tagged: Matthew Melino

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Feb 05, 2026

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 04, 2026

Dealership Rating
Employee Rating

They were organized and didn't waste my time and fixed the problem Thanks good job More

by JAPMAC
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

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Feb 04, 2026

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 04, 2026

Dealership Rating
Employee Rating

Very accommodating, prompt and friendly. The service center was welcoming, as were all engaged employees. Much appreciated More

by Creallc
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

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Feb 04, 2026

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 02, 2026

Dealership Rating
Employee Rating

Fast service. Brought in for inspection but Matthew went the extra mile and more and showed me how other buttons work on car. Very confusing for me. Also, saw my s More

by SHEBADOG
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

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Feb 03, 2026

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 30, 2026

Dealership Rating
Employee Rating

Matt Melino was excellent. He did a great job upfront of explaining the work that be done and the estimated cost for the work. Matt also took the time to answer questions regar More

by POBERST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier

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Feb 03, 2026

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 30, 2026

Dealership Rating
Employee Rating

Matt was great with communication. Repair was done and car was ready as promised. I had Matt check my tires. They were replaced with all wheel alignment. A coupon was the only thing m More

by AVONNETTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

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Jan 30, 2026

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 29, 2026

Dealership Rating
Employee Rating

Everyone was easy to work with when I needed to get the recalls done. I was able to get a loaner which made it convenient. More

by ohannaahan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Alexandra S.

Report | Print
Jan 30, 2026

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 23, 2026

Dealership Rating
Employee Rating

The people very knowledgeable and friendly. My experience with the service department not so great More

by PATILU76
Recommend Dealer
Yes

Other Employees Tagged: Matthew Melino

Report | Print
Jan 28, 2026

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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