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Matthew Melino
Matthew Melino | Page 20
Service Advisor
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
408 Reviews
408 Reviews
Write a ReviewDealership Experience
7 yrs, 3 mos
Languages Spoken
English
408 Reviews of Matthew Melino
Verified Customer
July 30, 2025
I'm a Hyundai customer for the rest of my life because of them. I felt love and respect from them. Pure undeserved kindness ✨️ ❤️ them. I felt love and respect from them. Pure undeserved kindness ✨️ ❤️ More
by ROBERT.CUMMINGS1982
Other Employees Tagged: Greg Melino, Angela Rivera, Quoc H., Eric Finnefrock, Yadiel Martinez , Matt Chevier, Joe Foster, John Nagle, Alexandra S., Adner Rodriguez
July 25, 2025
Dealer has little to no communication skills. Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have ment Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have mentioned the car needed breaks from the beginning but no waited till the last minute to ask. The likelihood of me coming back for service or even buying a new car is not going to happen. More
by Rufflemj
Other Employees Tagged: Greg Melino, Yadiel Martinez , Matt Chevier, Joe Foster, Alexandra S.
July 10, 2025
Good service notified with video and estimate. Warranty service and added free inspection. Prices were high for brake service and new filters. But that's the price to keep your new car like new. Warranty service and added free inspection. Prices were high for brake service and new filters. But that's the price to keep your new car like new. More
by rruta1127
Other Employees Tagged: Matt Chevier, Alexandra S.
July 09, 2025
Always great service and fair. Matt has been very knowledgeable on all of my repairs. I would recommend him to any of my people that needed service on their Hyundai. Matt has been very knowledgeable on all of my repairs. I would recommend him to any of my people that needed service on their Hyundai. More
by MFREY002
Other Employees Tagged: Matt Chevier, Alexandra S.
July 03, 2025
Prompt and thorough response when I initially called. The detailed explanation of the problems was comprehensive and helpful. Everyone was courteous and helpful. The repairs were costly, although thos The detailed explanation of the problems was comprehensive and helpful. Everyone was courteous and helpful. The repairs were costly, although those were explained and Matt was able to reduce some of those. Excellent service all the way around. More
by LEE.TWYMAN
Other Employees Tagged: Not sure if the repair person’s name but he did a thorough job videoing and explaining the problems.
July 01, 2025
Mathew is what makes the dealership so great! His attention to detail and genuine care for Hyundai customers is outstanding. He remembers who I am which amazes me as I’m not there that often and His attention to detail and genuine care for Hyundai customers is outstanding. He remembers who I am which amazes me as I’m not there that often and the company has so many customers. My only thought about the premises is the bathroom facilities while redoing the property. People such as myself can’t use it. It is dangerous as I walk with a walking stick and can’t manage the stairs and pull the door open at the same time. It must be removed and a walk in trailer replace it. The one that is there is not safe for people with disabilities such as myself. I do look forward to seeing the project completed so when I return it won’t be an issue. When you have personnel such as Mathew you can be assured I and many customers will return.😊 More
by CRESOV
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