Dealer Reviews
Cars for Sale
Dealer Log In
Matthew Melino
Matthew Melino | Page 20
Service Advisor
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
401 Reviews
Dealership Experience
6 yrs, 11 mos
Languages Spoken
English
401 Reviews
Write a Review
401 Reviews of Matthew Melino
July 09, 2025
Always great service and fair. Matt has been very knowledgeable on all of my repairs. I would recommend him to any of my people that needed service on their Hyundai. Matt has been very knowledgeable on all of my repairs. I would recommend him to any of my people that needed service on their Hyundai. More
by MFREY002
Verified CustomerOther Employees Tagged: Matt Chevier, Alexandra S.
July 03, 2025
Prompt and thorough response when I initially called. The detailed explanation of the problems was comprehensive and helpful. Everyone was courteous and helpful. The repairs were costly, although thos The detailed explanation of the problems was comprehensive and helpful. Everyone was courteous and helpful. The repairs were costly, although those were explained and Matt was able to reduce some of those. Excellent service all the way around. More
by LEE.TWYMAN
Other Employees Tagged: Not sure if the repair person’s name but he did a thorough job videoing and explaining the problems.
July 01, 2025
Mathew is what makes the dealership so great! His attention to detail and genuine care for Hyundai customers is outstanding. He remembers who I am which amazes me as I’m not there that often and His attention to detail and genuine care for Hyundai customers is outstanding. He remembers who I am which amazes me as I’m not there that often and the company has so many customers. My only thought about the premises is the bathroom facilities while redoing the property. People such as myself can’t use it. It is dangerous as I walk with a walking stick and can’t manage the stairs and pull the door open at the same time. It must be removed and a walk in trailer replace it. The one that is there is not safe for people with disabilities such as myself. I do look forward to seeing the project completed so when I return it won’t be an issue. When you have personnel such as Mathew you can be assured I and many customers will return.😊 More
by CRESOV
June 30, 2025
They are honest, extremely helpful, thorough, easy to make appointments, keep you informed, and are respectful make appointments, keep you informed, and are respectful More
by jlpkelley
Other Employees Tagged: Greg Melino, Matt Chevier, Yadiel Martinez
June 21, 2025
I had an amazing experience with the service team. They did all they could to ensure my car was fixed They did all they could to ensure my car was fixed More
by SMAJOR127
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Matt Chevier, Alexandra S., Quoc H., Yadiel Martinez , Brandon
June 16, 2025
Been my home place away from home since 2003! ! And loved much !! 98%of the years !! ! And loved much !! 98%of the years !! More
by aquamariej1
Other Employees Tagged: Greg Melino
June 08, 2025
The customer service there was dismissive and not very attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested More
by Fabbro07-4
Other Employees Tagged: Matt Chevier, Alexandra S.
June 06, 2025
Very hard to get a hold of when checking on the status of my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision H my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision Hyundai at all. Sales or services. More
by kkenh300
Other Employees Tagged: Joe Foster, Greg Melino, Matt Chevier
May 30, 2025
Overall, everything was great. Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out that night I almost had a quick accident because I didn't realize right away they were not on. My suggestion is to set the headlights back to whatever setting they were in when they did there work More
by CLIEBER1208
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Angela Rivera, Matt Chevier, Alexandra S., Quoc H., Yadiel Martinez
Dealership Inventory (326 Vehicles)
