Fantastic, As Always!
!! LOVE my Scott Honda service people! Matt was my service guide, at this appointment & he was knowledgeable, helpful, attentive & courteous. Exactly
!! LOVE my Scott Honda service people! Matt was my service guide, at this appointment & he was knowledgeable, helpful, attentive & courteous. Exactly what I need, from my automotive service team.
I was incredibly pleased & a very happy Forever customer, of my West Chester Scott Honda.
They take customer service to its highest level & I greatly appreciate everyone there!!!
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by Dorothy757
Apr 24, 2022 -
Dorothy757 responded
❤️❤️❤️❤️❤️❤️❤️
Apr 25, 2022 -
Scott Honda of West Chester responded
Thanks for showing the Scott Team some love, Dorothy! And you're right, a great service team should be '"knowledgeable, helpful, attentive, and courteous." We're thrilled to learn our team's service has earned your trust and total satisfaction over the years. We greatly appreciate you :)
Apr 26, 2022 -
Dorothy757 responded
Scott Honda of West Chester,
I Truly am appreciative of Everyone on your team, over the years….. I have enjoyed being educated & taken care of, by all of you!
Thank you, again, for making my every experience there, be knowledgeable, thoughtful & mindful, of protecting & preserving the car I bought from you, brand new. (the 2nd car, actually).
You help me “care for my asset”.
Much Thanks Always! 😊
Quick and good service.
Nice work done to my car and speedy. Called back in good amount of time
Nice work done to my car and speedy. Called back in good amount of time
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by daltoncole548
Apr 21, 2022 -
Scott Honda of West Chester responded
Quick, reliable service is our guarantee! We're glad our team's hard work earned your total satisfaction. Thanks for sharing! We appreciate you :)
Able to wait for car
Great waiting area
Service
advisors professional
Clean
Able to use coupons
advisors professional
Clean
Able to use coupons
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by Izzig
Apr 21, 2022 -
Scott Honda of West Chester responded
Thanks for sharing your feedback! It's awesome to learn the ways our team made sure you enjoyed a 5-star experience. With professional service and comfortable, clean lounges, satisfaction is guaranteed :)
I’ve been using Scott Honda for service since 2007 and
have purchased 6 cars over that time from them. Service and sales staff are excellent.
have purchased 6 cars over that time from them. Service and sales staff are excellent.
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by JDL
Other Employees Tagged:
Mongi Borni, Tomas Dainora
Apr 14, 2022 -
Scott Honda of West Chester responded
It's an honor to be your trusted dealer for the past 15 years! Thank you for being our guest. From sales to service, our goal is to earn your total satisfaction. And your feedback is a huge reward for our hard work. Thanks so much for sharing :)
Matt made sure everything was taken care of from get go.
New tires, check. Price match, check. Discount and Coupons, check. Very happy.
New tires, check. Price match, check. Discount and Coupons, check. Very happy.
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by straight_circl3
Apr 08, 2022 -
Scott Honda of West Chester responded
When you're happy, we're happy :) We work hard to make sure your visit to Scott Honda is worthy of 5 stars. As our guest, you and your vehicle's needs are our priority— we're happy to get everything taken care of to your satisfaction! Thanks for sharing your feedback.
Everything is made very easy and clear.
Polite and on-time. Good communication with me after I left the car. Clear about what might be done and why.
Polite and on-time. Good communication with me after I left the car. Clear about what might be done and why.
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by Jvito202
Mar 31, 2022 -
Scott Honda of West Chester responded
We're happy to hear our team's earned your satisfaction! When you choose Scott Honda Service, we promise to provide a 5-star experience. That means quick, convenient, and easy service! Thanks for sharing your feedback, we appreciate you :)
Great service appointment.
Matthew kept me informed & took care of getting my car completed quickly.
Matthew kept me informed & took care of getting my car completed quickly.
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by Mbrown
Mar 18, 2022 -
Scott Honda of West Chester responded
Thanks for sharing some 5-star compliments for our team! Your service should be quick and convenient, And we're always happy to provide :) We appreciate you!
Shuttled me there and back.
Nice quick and professional staff. Nice they washed the car
Nice quick and professional staff. Nice they washed the car
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by Mgompf
Mar 08, 2022 -
Scott Honda of West Chester responded
Thanks for sharing your 5-star review! We designed our dealership around your comfort and convenience. So it's awesome to learn what made your visit great! We're glad we could earn your satisfaction :)
Every time when I bring my Pilot for any service or
reason they do their job properly and satisfaction to me all time . Thanks
reason they do their job properly and satisfaction to me all time . Thanks
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by aghaji
Feb 28, 2022 -
Scott Honda of West Chester responded
Thanks for sharing your 5 stars! We're grateful for your loyalty to our team. And we're glad we've continued to earn your total satisfaction! We appreciate you.
This dealership used to be fantastic
For whatever reason
it has changed
That said, my experience with Matt was fabulous and much like the experience was a few years ago
it has changed
That said, my experience with Matt was fabulous and much like the experience was a few years ago
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by mremer
Feb 28, 2022 -
Scott Honda of West Chester responded
Hi Mary, thanks for sharing your feedback. We appreciate your loyalty to Scott Honda over the years. So it’s a shame to learn we weren’t able to earn your total satisfaction during your recent visit. As you know, we have been affected by many industry-wide changes. We’re not quite sure what exactly left you unsatisfied but if you’re willing to share more feedback, we’d love to learn how we could make improvements for you. As our valued guest, we hope we can rely on your patience as our team works harder than ever to stay on track.
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