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Matthew Murphy
Matthew Murphy at Academy CDJR

Matthew Murphy | Page 7

Service Manager

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of Matthew Murphy

May 29, 2025

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Employee Rating

Service was high quality, friendly, speedy and beyond expectations with the additional support on a recall. More

by ashley.harlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell, Christopher Logan

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Jun 06, 2025

Academy CDJR responded

Thank you for the concise and positive feedback! We're glad your experience was professional and easy. We appreciate your support!

May 24, 2025

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Employee Rating

The employees at Academy are very friendly, professional, and have always went above and beyond to make sure I am satisfied with my visit to the dealership. More

by stephking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Nelson, Jordan Russell , Adam Arredondo

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May 28, 2025

Academy CDJR responded

Thank you so much for your thoughtful review! We're proud to have a team at Academy that truly cares about our customers. It means a lot to know you've consistently had great experiences and that our staff goes above and beyond to ensure your satisfaction. We look forward to continuing to serve you!

May 20, 2025

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Employee Rating

This is the best by far over the previous dealerships I have service my Jeep! They friendly and know what they are doing!! I would recommend them anytime! More

by no22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

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May 21, 2025

Academy CDJR responded

Thank you so much for the fantastic feedback! We're honored to hear that your experience with us stood out above the rest. Our team takes pride in providing knowledgeable, friendly service, and it means a lot to know that came through. We truly appreciate your recommendation and look forward to serving you again!

May 08, 2025

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Employee Rating

Best Service Team I have dealt with, Honest, Friendly, Upfront and Helpful. They are not like the Service Dealerships in Kokomo, They are 100% Better at Customer Service, how they talk too you and the inf More

by SConner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

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May 12, 2025

Academy CDJR responded

Thank you for the great feedback! We appreciate you choosing us and are always here when you need us next!

April 30, 2025

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Employee Rating

Out of all the shops out there, this is one of the most attentive and fair shops I've been to. Jordan really sets the standard though when it comes to service and punctuality. Clean, comfortable lounge/sho More

by Dcohee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

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May 05, 2025

Academy CDJR responded

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with us. It’s great to know that Jordan sets the standard for service and punctuality. We truly appreciate your kind words and are so glad you enjoy our clean and comfortable lounge/show floor. Your feedback means a lot, and we look forward to serving you again in the future!

April 08, 2025

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Employee Rating

They wash the car when finished and clean out the inside floors. Have refreshments and television to watch. On time with appointments. Pleasant to work with and be around. More

by rlrkempton42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Nelson, Jordan Russell , Jordan Amburgey, Miranda Armstrong, Adam Arredondo, William Myers

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Apr 09, 2025

Academy CDJR responded

Thank you for the 5-star review! We are thrilled to know you had a pleasant experience with us. Thank you!

April 02, 2025

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Employee Rating

Quick and pleasant experience. The staff was friendly and notified me as soon as my Jeep was finished with the oil change. More

by jmjm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell , Jordan Amburgey

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Apr 03, 2025

Academy CDJR responded

Thank you for taking the time to share your experience! We're so glad to hear that your visit was quick and pleasant, and that our team kept you informed throughout the process. It's always great to know that you had a positive interaction with our friendly staff. We look forward to serving you again for any future needs!

March 30, 2025

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Employee Rating

Service crew kept us updated on where vehicle was in the queue and answered any questions we had. More

by Jay1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell , Jordan Amburgey

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Apr 03, 2025

Academy CDJR responded

Thank you for the great feedback! We're glad to hear that our service crew kept you informed and answered all of your questions. We strive to make every experience as transparent and smooth as possible, and it's wonderful to know we achieved that for you. We appreciate your trust and look forward to helping you again in the future!

March 28, 2025

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Employee Rating

Best gentleman in svc I have health with will always go back thanks again guys More

by BUSHSTER7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell , Jordan Amburgey

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Apr 03, 2025

Academy CDJR responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our service team. It means a lot to us that you felt well taken care of. We look forward to welcoming you back anytime you need us. Thanks again!

March 24, 2025

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Employee Rating

Always great service Client sutting area needs attention Coffee station was empty and in need of supplies Salesperson helped get it in shape More

by sylsells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell , Jordan Amburgey

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Apr 03, 2025

Academy CDJR responded

Thank you for your feedback! We're thrilled to hear that you consistently receive great service from us. We also appreciate you bringing up the condition of the client seating area and the coffee station. We're glad that our salesperson was able to help, but we’ll make sure to improve our upkeep in those areas moving forward. Your comfort is important to us, and we want to provide a great experience in every aspect. We look forward to assisting you again!

Apr 03, 2025

Academy CDJR responded

Thank you for your feedback! We're thrilled to hear that you consistently receive great service from us. We also appreciate you bringing up the condition of the client seating area and the coffee station. We're glad that our salesperson was able to help, but we’ll make sure to improve our upkeep in those areas moving forward. Your comfort is important to us, and we want to provide a great experience in every aspect. We look forward to assisting you again!

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