Matthew Needle | Page 6

I want to compliment the professionalism of your entire organization but especially Matt. He was incredibly pleasant and very knowledgeable. They made the whole buying experience relaxed and enjoyable. I j organization but especially Matt. He was incredibly pleasant and very knowledgeable. They made the whole buying experience relaxed and enjoyable. I just moved here so proving residency was a little difficult. Matt never wavered and did everything he had to for me to secure the loan. If you want a Volvo, you would be CRAZY to go to any other dealership. I know I'll be back in 5 years and that's more because of the staff than the car. Give them a shot and you won't be disappointed. More

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I have had my eye on the XC60 for 6 months. Every single time I stopped by the showroom Richie welcomed me with a gigantic smile, and always answered my questions. He would call me periodically to check on time I stopped by the showroom Richie welcomed me with a gigantic smile, and always answered my questions. He would call me periodically to check on me, and assured me that when I was ready he would do all that he could to get me into the car of my dreams. He is patient, attentive, knowledgeable, kind and an overall outstanding representation of not only the Schumacher brand but Volvo as well. Everyone on site is professional and accommodating. It also helps to visit facilities that are clean and inviting. I really wanted to buy when Theo was present because he just makes being a customer better, but I got over it....slowly. I was scared because of how smoothly everything was going. It was not commonplace for me to not feel pressured and 100% satisfied. I have purchased a new lease every year for the last 15 years and this by far has been the most amazing experience of them all. As well, the finance gentleman (his card is in the car, forgot his name) was THE BEST. I didn't feel pressured, unimportant or rushed. I was able to ask questions and he went above and beyond in making sure that I had all of the additional coverages in an effort to protect the vehicle. I am floored by my entire experience and may just end up a Volvo customer for life. In closing, my 9 yr old daughter was even highly impressed, so that speaks volumes. World class service!! PS. Shout out to Matthew Needle, he too is awesome and added to my purchasing experience. More

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Recently purchased a new Volvo xc60 R from Schumacher Volvo. Incredible experience with a wonderful staff. Matt Needle was extremely gentle and accommodating as car dealerships can be one of my worst fea Volvo. Incredible experience with a wonderful staff. Matt Needle was extremely gentle and accommodating as car dealerships can be one of my worst fears. I am so pleased with my new car and the overall customer service that was provided to me and my fiancé. This is my second time being a customer with Schumacher and I'm happy with my choice once again. Thanks, Matt! More

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Very pleased with the way I was treated, it's not easy for a woman to go car shopping without feeling pressure or anxious...my husband works a lot, so he does the late work for me and I just go test drive for a woman to go car shopping without feeling pressure or anxious...my husband works a lot, so he does the late work for me and I just go test drive and get all the info about the vehicle, Matthew was absolutely professional and knowledgeable, he understood that I wasn't going to make an emotional decision, instead of being pushy , he worked with my husband over the phone and we got a very fair deal with an outstanding service and Matthew gain a very loyal client, I love my XC90 !!!! Thanks Matt and congrats on your engagement! More

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Matt was excellent! He was courteous , patient , knowledgeable, and professional. He helped me get the car I needed based on my needs and budget . I highly recommend Matt and Schumacher Volvo ! knowledgeable, and professional. He helped me get the car I needed based on my needs and budget . I highly recommend Matt and Schumacher Volvo ! More

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