Matthew Pluta

Be aware when you sign paperwork for used car with Grubbs. Salesman who sold car to us seemed very nice and honest and told us to sign the paper and he will fill out contingency as we asked and told h Grubbs. Salesman who sold car to us seemed very nice and honest and told us to sign the paper and he will fill out contingency as we asked and told him to, on used S90. We were told paperwork we were filling are just formality for manager who will later fill real paperwork. We were than made to wait 3 hours and by the time we were in financial person’s office it was very dark and late that dealership was closing. We were given the car without filling out contingency as discussed. Next morning we noticed quite a few things unaddressed and car given to us in same condition as it was. Since contingency was not filled defects is now our responsibility. We had bought the insurance that costed us thousands and so dropped our car to them to fix issues under Warrenty. We were given a loaner with contingency on miles we can drive. It has been three weeks and we still don’t have our car and no response from dealership on our messages for work related trip that is more than contingent mileage. Overall I felt this dealership is not ethical or honest. I would not buy another car from them. I have purchased car few years back from another dealer and dealings were very clear , honest and no surprises ( Sewell). Stay away from Grubbs!!! More

Report | Print

Thank you Matt for being a great representative for Grubbs. You made my car buying experience smooth and stress free. I would recommend my friends and family Grubbs. You made my car buying experience smooth and stress free. I would recommend my friends and family More

Report | Print

It was a great experience leasing a Volvo from Grubbs. I was unsure of which Grubbs brand I was interested in. They took the time to work with me and show me various models. Alan Alfano and Matt Pluta w I was unsure of which Grubbs brand I was interested in. They took the time to work with me and show me various models. Alan Alfano and Matt Pluta were extremely professional and knowledgeable about the Grubbs brands. Rance in Finance made the process painless. More

Report | Print

Very nice and friendly polite curious kind and worked with us on our situation will recommend this dealership with us on our situation will recommend this dealership More

Report | Print

My experience with Grubbs Volvo Dealership is really great . I really like the salesman who helped me and also the finance team for their detailed explanation on purchase . Highly recommend this place f great . I really like the salesman who helped me and also the finance team for their detailed explanation on purchase . Highly recommend this place for hazel free purchase More

Report | Print

If possible I would give 0 stars! I don’t even know where to start but if you’re looking for pre-owned vehicle this is not the place for that! My vehicle that I purchased has been in I don’t even know where to start but if you’re looking for pre-owned vehicle this is not the place for that! My vehicle that I purchased has been in repairs almost 45 days because they can’t seem to fix things they promised and THEY DO NOT KEEP THEIR WORD! Avoid this dealership if all possible! DONT SIGN UNTIL ALL PROMISED REPAIRS HAVE BEEN FIXED OTHERWISE THEY WILL SEND OFF YOUR PAPERWORK KEEP YOUR CAR AND HAVE YOU IN THEIR LOANERS AS LONG AS THEY PLEASE! The COMMUNICATION IS HORRIBLE AND THEY WILL AVOID YOU AS MUCH AS THEY CAN. They promised they wouldn’t send my paperwork until all repairs were made well guess what they sent in the paperwork I’m stuck in a purchase now and CANNOT GET MY VEHICLE BACK and I wish there was a way to get a hold of Mr.Grubbs so he can know how they treat their customers! Some Passive aggressive people should I add! Anywho STAY AWAY FROM THIS DEALERSHIP THEY ARE NOT EASY TO WORK WITH! I HAVE YET TO RECEIVE MY VEHICLE! I HOPE MR GRUBBS CAN SEE THIS SO THAT HE CAN SEE HOW THEY TREAT THEIR CUSTOMERS! Here I am making first payment for a vehicle that I only had for one day and now we’re 45 days out and they still have my vehicle! More

Report | Print

Sales team is very good and helpful. They will explain features very neatly and more helpful They will explain features very neatly and more helpful More

Report | Print

Best car experience we have encountered. Professional, personable, and extremely knowledgeable in all aspects of buying or leasing. We will without a doubt recommend the dealership to anyone Professional, personable, and extremely knowledgeable in all aspects of buying or leasing. We will without a doubt recommend the dealership to anyone looking for a vehicle. More

Report | Print

I had a great experience setting a date for a test drive and the buying process was very smooth. Matt was a huge help in expediting the process and very personable. Would recommend to friends. and the buying process was very smooth. Matt was a huge help in expediting the process and very personable. Would recommend to friends. More

Report | Print

It is brand new, very nice and clean. The customer service was great. I would recommend. The customer service was great. I would recommend. More

Report | Print