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Matthew Raiten

Overview Reviews (749)

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Matthew Raiten

Matthew Raiten | Page 3

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.9

749 Reviews

Overview Reviews (749)

4.9

749 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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749 Reviews of Matthew Raiten

August 29, 2026

Dealership Rating

Employee Rating

The waiting area clean and comfortable, and the staff is friendly, and upfront with you if you have a problem. friendly, and upfront with you if you have a problem. More

by FATBOLT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Raiten

August 29, 2026

Dealership Rating

Employee Rating

Very efficient and the place is very clean. The overall experience is great i would recommend there to my friends. The overall experience is great i would recommend there to my friends. More

by FATBOLT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matthew Raiten

August 22, 2026

Dealership Rating

Employee Rating

Matt did a tremendous job with the service. He was patient and explained everything that was going on . He is truly a star at Infiniti. Thanks again Matt you were wonderful He was patient and explained everything that was going on . He is truly a star at Infiniti. Thanks again Matt you were wonderful More

by DAVID1848

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 30, 2026 -

Kings INFINITI responded

Thank you for taking the time to leave a review. We are so thrilled to hear that Matt provided you with top-notch service. We are lucky to have him as part of the INFINITI team! Your satisfaction is our top priority, and we appreciate your kind words. Thank you for choosing INFINITI.

August 18, 2026

Dealership Rating

Employee Rating

Mathew is Great! Pay attention to all my concerns and make sure that everything is done correctly. Pay attention to all my concerns and make sure that everything is done correctly. More

by TGBROWN9885

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 30, 2026 -

Kings INFINITI responded

Thank you for taking the time to share your positive experience with Mathew. Our team is dedicated to providing excellent service and ensuring customer satisfaction. We appreciate your feedback and look forward to serving you again in the future.

August 18, 2026

Dealership Rating

Employee Rating

Excellent service. I am very satisfied and will always have my car serviced here. Thank you. I am very satisfied and will always have my car serviced here. Thank you. More

by BZNEWART1212

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 30, 2026 -

Kings INFINITI responded

Thank you for your kind words! We're thrilled to know that our service exceeded your expectations. We're always happy to provide top-notch car servicing for all of our customers. See you at your next appointment!

August 08, 2026

Dealership Rating

Employee Rating

The dealership and service center and Matt always keep their word and provide excellent service. their word and provide excellent service. More

by ALAN.M.BERMEJO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 30, 2026 -

Kings INFINITI responded

Thank you for your kind words! We strive to maintain our promise of exceptional service, and we are delighted to hear that Matt has consistently delivered. We appreciate your loyalty and look forward to continuing to exceed your expectations.

August 05, 2026

Dealership Rating

Employee Rating

It’s always been a good stop for me here, no negativity, everything is explained to me to the best of their ability everything is explained to me to the best of their ability More

by ALEXISPLMR11212

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 30, 2026 -

Kings INFINITI responded

Thank you for your positive review! It's our pleasure to provide top-notch service and explanations to our customers. We appreciate your support and look forward to seeing you again soon!

August 05, 2026

Dealership Rating

Employee Rating

I feel like I am at home when visiting Kings Infiniti, Matt and his team treat me like family. Matt and his team treat me like family. More

by TIMOTHY.PRITCHARD0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Teddy

Aug 30, 2026 -

Kings INFINITI responded

Thank you for the kind words! We strive to make all our customers feel right at home, and we're thrilled to have you as part of the Kings INFINITI family. See you soon!

August 01, 2026

Dealership Rating

Employee Rating

Great service. Matthew is awesome! He is knowledgeable and explained the process. He always communicated any changes. I highly recommend. Will be returning. Matthew is awesome! He is knowledgeable and explained the process. He always communicated any changes. I highly recommend. Will be returning. More

by SDUNBAR6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 30, 2026 -

Kings INFINITI responded

Thank you for such a kind review! We are thrilled to hear that you had a great experience with Matthew and appreciated his knowledge and communication. We truly value your recommendation and look forward to serving you again in the future.

July 31, 2026

Dealership Rating

Employee Rating

Service was great the service was great. Excellent communication. I did not feel like I was waiting around wasting time. Excellent communication. I did not feel like I was waiting around wasting time. More

by CMCKENZIE0126

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 30, 2026 -

Kings INFINITI responded

Thank you for your kind words! We always strive to provide efficient and effective service to our valued customers. Your satisfaction is our top priority, and we're glad that we exceeded your expectations. We look forward to serving you again in the future!