Matthew Raiten
Matthew Raiten at Kings INFINITI

Matthew Raiten

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
692 Reviews
4.8

692 Reviews

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692 Reviews of Matthew Raiten

May 12, 2026

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Employee Rating

Matthew is an outstanding service advisor. Matthew is a man of good character. He is concerned about servicing your car needs and providing his expertise advice. No complaints! I appreciate y More

by KIMALAY38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Kings INFINITI responded

Thank you so much for taking the time to share your positive experience with Matthew and our service center. We are so lucky to have him and Megan on our team and are committed to providing top-quality service to keep your car running smoothly for many more years to come. Thank you for your trust and loyalty!

May 11, 2026

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Employee Rating

Good professionalism ;get you out on a time manor;update you your car history and I will recommend them at all time More

by CLAUDEJAMES85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Kings INFINITI responded

Thank you for the positive feedback! Our team takes pride in providing professional service and keeping our customers informed. We are happy to hear you would recommend us. It means a lot to us. See you next time!

May 04, 2026

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Great service, I have no complaints. I really like the guys who helped me. I did not make the wrong choice to choose infinity. More

by MALBRANCHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Kings INFINITI responded

We are thrilled to hear that you had a positive experience with our team. Thank you for choosing INFINITI. We appreciate your support and look forward to serving you again in the future!

April 29, 2026

Dealership Rating
Employee Rating

This dealer is top-notch. They will work with you. Matthew is a true professional providing detailed, no nonsense summaries on the work that needs to be performed. He really c More

by SERRANO.FDNY@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

May 18, 2026

Kings INFINITI responded

Thank you for your kind words! We pride ourselves on providing top-notch service and working closely with our clients. It's great to hear that Matthew provided you with detailed and professional service. We truly care about our clients and appreciate your recommendation. Thank you for choosing us!

April 12, 2026

Dealership Rating
Employee Rating

Great customer service very helpful and professional they let me pick up my car even after they closed More

by DANIELDAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Kings INFINITI responded

Thank you so much for your positive feedback! We are thrilled to hear that our customer service team was able to assist you with picking up your car even after closing. It's our goal to always go above and beyond for our customers. Have an amazing day!

April 10, 2026

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Employee Rating

Matt was exceptional and kept me up to date on my car progress and the cost prior to doing the work More

by UMMLATIF1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Kings INFINITI responded

We are thrilled to hear that you had a positive experience with Matt! Customer satisfaction is our top priority, and we are delighted to know he kept you informed. Thank you for choosing Kings INFINITI Inc.

April 02, 2026

Dealership Rating
Employee Rating

Very accommodating to the needs of the customer with a fast turnaround and great communication More

by NAMCCL111
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

Apr 11, 2026

Kings INFINITI responded

Namccl111, we're happy to hear you had such a positive experience with our team!

March 27, 2026

Dealership Rating
Employee Rating

Always taken care of, great customer service, good greeting from over all workers there. Mattew is fantastic always taken care of me and going out his way. More

by EMPIRENYC
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

Apr 11, 2026

Kings INFINITI responded

Hello Empirenyc, thank you; we appreciate your feedback!

March 26, 2026

Dealership Rating
Employee Rating

Easy to work with Mathew is very easy to work with and very knowledgeable Mathew is very easy to work with and very knowledgeable about Infiniti cars and warranties More

by Elijemal
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

Mar 30, 2026

Kings INFINITI responded

Thank you for your kind words! We are happy to hear that you had a great experience with Mathew. We hope you have an amazing day!

March 26, 2026

Dealership Rating
Employee Rating

It's as good as it gets My experience with that location as been pleasing to me More

by DEVONROACHE
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

Mar 30, 2026

Kings INFINITI responded

Thank you for taking the time to leave us a review! We're thrilled to hear that your experience with our location has been pleasing. We strive to provide excellent service and a positive experience for all of our customers. We appreciate your support!

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