Matthew Saunders | Page 11

I’m very pleased with my salesman and the sales dept at Waite Toyota . Thank you Waite Toyota . Thank you More

by SCOTTSPAZ1965 Verified Customer Verified Customer

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They displayed some great customer relationship and service delivery skills. Keep up the good work! service delivery skills. Keep up the good work! More

by Gerald Verified Customer Verified Customer

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Very friendly. Not pushy and answered all the questions I had in a prompt manner. I would recommend Waite Toyota to anyone looking for a vehicle. had in a prompt manner. I would recommend Waite Toyota to anyone looking for a vehicle. More

by HRBURKE117 Verified Customer Verified Customer

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Very friendly and not pushy took all the time to work on the things we wanted in a vehicle that we wanted without any pressure all in all a great experience made sure to show you how everything worked in th the things we wanted in a vehicle that we wanted without any pressure all in all a great experience made sure to show you how everything worked in the car More

by GILBERTJ0330 Verified Customer Verified Customer

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Years ago, my husband and I purchased a new car from Waite Toyota in Watertown, NY, and were impressed with the sales and service staff. So, when my adult son said he was looking to purchase a used truc Waite Toyota in Watertown, NY, and were impressed with the sales and service staff. So, when my adult son said he was looking to purchase a used truck from the dealer, we didn't have misgivings of him dealing with a "fly by night" used car dealer. Well, that trust was truly misplaced and naive. He's had the truck for two weeks; the navigation system screen needed a replacement, and now in week two, the truck won't start, and we believe it is the alternator. It's clear no one in the used car department had this vehicle examined before they sold the truck to anyone. You ask yourself, why am I speaking for my son, who is an adult? Well, he has a disability that causes him to make impulsive decisions, and he's very trusting of others. He wanted to make this purchase independently, and we were hopeful Waite Toyota would have some integrity.  WRONG. They talked him into financing a $700 rust-proofing package on a truck that already has rust on the body. He thought purchasing a $2,600 extended warranty would be prudent to provide a safety net if repairs were needed in the future. Well, I guess he's going to need an extended warranty if the truck has to be towed to a mechanic in the first two weeks because it won't start. Do yourself a favor. Don't purchase a used vehicle from Waite Toyota in Watertown, NY. More

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Was the best experience I have had at a dealership. Matt was an awesome salesmen. I’m pleased with my vechile. I would recommend Waite Toyota to all my friends. Thank you so much. was an awesome salesmen. I’m pleased with my vechile. I would recommend Waite Toyota to all my friends. Thank you so much. More

by TMBROWN3753 Verified Customer Verified Customer

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Easy to deal with and professional. Matt Saunders did a great job with the sale. great job with the sale. More

by CHADP2 Verified Customer Verified Customer

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So far, the most professional Auto dealer I have deal with it. No rush, no push, no ill advice from any of the individuals I work with them when buying my Toyota Tundra. I started my inquiry on the vehic with it. No rush, no push, no ill advice from any of the individuals I work with them when buying my Toyota Tundra. I started my inquiry on the vehicle I was interested on around 2200 and by 0630 the next day, I have a prompt and well response from Matt. THANK YOU!! More

by VR0152 Verified Customer Verified Customer

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I was professionally taken care of from walking in the door to leaving in my vehicle. Financing and Insurance were handled by the dealership and the vehicle features were explained clearly when I picked door to leaving in my vehicle. Financing and Insurance were handled by the dealership and the vehicle features were explained clearly when I picked up the vehicle. More

by jvanepps Verified Customer Verified Customer

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Matt Saunders went above and beyond in making sure everything was taken care of. He was very helpful in explaining all my options and was easy to work with! everything was taken care of. He was very helpful in explaining all my options and was easy to work with! More

by VICKY_OSOSKALO Verified Customer Verified Customer

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