Matthew Singer | Page 6

Matt and Liat were great to work with! Car was in great condition and very reasonably priced. Also love the option for extended warranties. Would highly recommend this dealership. Car was in great condition and very reasonably priced. Also love the option for extended warranties. Would highly recommend this dealership. More

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By far the best car buying experience I've had from start to finish. No gimmicks and full transparency. Matt went above and beyond in answering all of our questions, and didn't rush us at all. Would highly r to finish. No gimmicks and full transparency. Matt went above and beyond in answering all of our questions, and didn't rush us at all. Would highly recommend to everyone. More

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I purchased a 2020 BMW 530i in February 2024from Elite Auto Brokers. Since the purchase, I have contacted Matt the salesman, several time in reference to my brakes, and that ultimately morphed into other Auto Brokers. Since the purchase, I have contacted Matt the salesman, several time in reference to my brakes, and that ultimately morphed into other complications that I am experiencing with the vehicle. As a result, I took my vehicle into a BMW dealership to have it put onto the diagnostic machine and then is when we discovered maintenance issues that should have been addressed before selling the vehicle to a customer. At least that would have been the noble thing to do to keep your business in good reputable standing. Since taking ownership of the vehicle a few months ago now I returned to your service department twice due to the brakes. My first email to him was on February 19, shortly after purchasing the vehicle, expressing concern for the squeaking noise coming from my brakes. I informed Matt (via email with picture of the paperwork from emissions) that the brake pads needed replacing and that they were very thin. ‘Matt replied on February 25 that if the brakes were done recently that it was normal to squeak for the first few weeks but that he would look into it and circle back to me. The next email that I received from Matt was on February 21 stating that ‘he was aware that I had a maintenance appointment scheduled for February 22 for my brakes and the vibration but wanted to inform me that the in-house mechanic was out sick therefore he wanted to give me a call the morning of February 22 in case the mechanic would be out sick another day. He assured me that my issues would be resolved. On March 19, I emailed Matt expressing concern and requesting clarity on exactly what work was performed on my vehicle because the brakes were still making the squeaking noises. On April 5 I emailed Matt to inform him that now I received a notification that rear brake pads should be replaced soon, which leads me to believe that the brakes were never replaced as it is highly unorthodox that I would need to replace brakes 2 months after your mechanic allegedly changed them. Thus, after having the vehicle placed on BMW’s diagnostic machine, I was informed that routine maintenance needed to be performed and the brakes were bad. On July 6, Matt gave me the contact information to the dealership manager and suggested that I speak with him directly because he done everything that he could to assist. I reached out to the manager John Kidwell, via email expecting to get to the bottom of this. I'm still left with no clarity on what exactly did their in-house mechanic did, because according to these notifications, emissions and BMW diagnostic machine, he did NOT change my brakes. More

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I bought and 16 GLE 350 from Matt Singer. Matt was great to deal with. I saw his past review and was thinking something was up because it was all good review minus the tolling ones. Matt is t Matt was great to deal with. I saw his past review and was thinking something was up because it was all good review minus the tolling ones. Matt is the real deal dont change. I will also like thank Jarrett ( different sale rep) he's a good conversation while I wait for the paperwork and Lait bregman (Fin manager) she was clear and directed with no up sales. The only bad experience I had was the guy that sit up front. It wasn't his deal having and out burst over prices was uncalled for, it's other was to add your two cent. More

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Matt was awesome . He was very knowledgeable about the car , listened to us keenly , He willingly and politely answered all our questions . We didn’t feel pressured no He was very knowledgeable about the car , listened to us keenly , He willingly and politely answered all our questions . We didn’t feel pressured nor rush in making any decision. I believe he gave us his honest opinions , he was not just a salesman trying to sell a car . Great Job Matt !! You are awesome . More

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Excellent Experience! Matt Singer was very professional and made this transaction very easy. I would elect to purchase from this Broker in the future. Matt Singer was very professional and made this transaction very easy. I would elect to purchase from this Broker in the future. More

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Matt was amazing. He made the process of purchasing quick and efficient. He was extremely detailed and made sure to go over every inch of the vehicles I was interested He made the process of purchasing quick and efficient. He was extremely detailed and made sure to go over every inch of the vehicles I was interested in. More

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Very professional Matt has good knowledge on cars and unlikely any other sales person he is very professional. unlikely any other sales person he is very professional. More

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I found a relaxed professional no- pressure atmosphere at Elite Brokers, the whole experience from assessing the inventory to driving out of the lot was easy and satisfying. The inventory was stunning and th Elite Brokers, the whole experience from assessing the inventory to driving out of the lot was easy and satisfying. The inventory was stunning and the customer service friendly and professional. Matt is the best. He’s knowledgeable about every car, he made sure we got the car we wanted which was a great car at an exceptional value. Matt responded to all our questions and concerns in a timely and professional manner. I know I’ll be a repeat customer. More

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Great company to deal with. Very clean inventory. Matt was great! I definitely will use them again Very clean inventory. Matt was great! I definitely will use them again More

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