Matthew Smith

Wifey and I enjoyed purchasing our vehicle from HC VW. Sales team was a pleasure to do business with, listened to our needs and works out a price we were comfortable with. Great help from all staff during Sales team was a pleasure to do business with, listened to our needs and works out a price we were comfortable with. Great help from all staff during the purchase process and vehicle pickup. Liked the fact HC VW works with local credit unions so the interest rate on loans is attractive compared to in-house automakers rates at other car makes. Thank you for a pleasant transaction. More

by mike Verified Customer Verified Customer

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Mostly smooth and pleasant experience buying a used Volkswagen from Herman Cook VW. Annie was helpful and low pressure. Only hiccup was their attempt to force to purchase a pre installed aftermarket se Volkswagen from Herman Cook VW. Annie was helpful and low pressure. Only hiccup was their attempt to force to purchase a pre installed aftermarket security device which we fortunately for not want to pay for and want removed from the car professionally. We succeeded in dropping it from the price but they claim their supplier must do the removal. I got it in writing that they will do it when the supplier visits, but it will be a hassle for me. It's disappointing that dealerships are still pulling this surprise.... I fell for it 30 years ago at a Toyota dealer and will never be suckered again. More

by gschiff Verified Customer Verified Customer

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Family owned and they respect your time and choices. No pressure and the attention to detail was remarkable from all aspects. Thank you! No pressure and the attention to detail was remarkable from all aspects. Thank you! More

by rdonovan Verified Customer Verified Customer

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