Mauricio Marchant | Page 22

I just want to acknowledge Mauricio merchant for his exceptional customer service. I have been to the service department many times and his service this time really stood out to me & I will request him exceptional customer service. I have been to the service department many times and his service this time really stood out to me & I will request him at any future visits if he is available. More

by Jcontreras17 Verified Customer Verified Customer

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Don Davis is always accommodating and helpful. I frequent with any car needs I have. Mauricio was very helpful and kind during the experience. I would 10/10 recommend with any car needs I have. Mauricio was very helpful and kind during the experience. I would 10/10 recommend More

by emilydragoo Verified Customer Verified Customer

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Everything was good but the complaint I have is please install a hook on the women's bathroom door to hang our purses. Also, I would like to give kudos to Zaylen in the service department. install a hook on the women's bathroom door to hang our purses. Also, I would like to give kudos to Zaylen in the service department. More

by DEBERANWAEZE58 Verified Customer Verified Customer

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Great service and attention to customer needs. Every time I make an appointment either by phone or online they’re able to service my vehicle on that day or next. They thoroughly explain and recommend the nee I make an appointment either by phone or online they’re able to service my vehicle on that day or next. They thoroughly explain and recommend the needs of my vehicle. Thank you. The mechanic do great work as well as the service advisors. More

by MEZABURCIAGA Verified Customer Verified Customer

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Best Nissan dealership in DFW. They have a professional and courteous staff. Service team does an excellent job keeping you updated on your vehicle's maintenance. and courteous staff. Service team does an excellent job keeping you updated on your vehicle's maintenance. More

by ANTUAINE.DUNN Verified Customer Verified Customer

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I took my Altima in for a rear brake service. I tried to use their online coupon for 30 dollars off. After checking out I noticed that they only gave me 15 dollars off. When I asked about it the service rep use their online coupon for 30 dollars off. After checking out I noticed that they only gave me 15 dollars off. When I asked about it the service rep explained that the other 15 dollars was not applied in place of a waste disposal fee. He was willing to apply the full discount but his supervisor had other plans. The supervisor was willing to give the full discount but also wanted to charge a 20 dollar waste fee. So at that point I gave up and was sorry I asked. I felt like I was deceived at that point because there had been no mention of a waste fee or not getting the full discount prior to checking out. So much for customer service! More

by TERRY.CORNELIUS Verified Customer Verified Customer

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Friendly staff and clean atmosphere with a good service, great costumer service and nice refreshing area with drinks and snacks on the within room. Great service great costumer service and nice refreshing area with drinks and snacks on the within room. Great service More

by VERmar Verified Customer Verified Customer

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Service was great upon approach. Services that were requested were taken care of. Anything that was brought to my attention that needed repaired and taken care of. requested were taken care of. Anything that was brought to my attention that needed repaired and taken care of. More

by My,apple52 Verified Customer Verified Customer

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I went for an oil change. I had an appointment but I was expecting to wait for about 1 hr to 1 hr and half. Instead the service was done in 35 mins. My service rep was great. I can’t remember his name. Sorr expecting to wait for about 1 hr to 1 hr and half. Instead the service was done in 35 mins. My service rep was great. I can’t remember his name. Sorry. More

by uen3700 Verified Customer Verified Customer

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Its definitely worth the drive to come get my car serviced here! I always appreciate how nice Mauricio is, plus there is always good coffee and snacks so you can't beat that serviced here! I always appreciate how nice Mauricio is, plus there is always good coffee and snacks so you can't beat that More

by GETFIT_2014 Verified Customer Verified Customer

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