
Bob Boyte Chevrolet
Biloxi, MS
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1,848 Reviews of Bob Boyte Chevrolet
Well, I recently bought a 2025 Colorado. Love the truck. But when I brought it home ans was checking everything I ran into a few issues. One was some chiped paint. Rather than make a trip I Love the truck. But when I brought it home ans was checking everything I ran into a few issues. One was some chiped paint. Rather than make a trip I had them order me a paint pen. Alls good there. Trip #1 So after looking around the passenger side weather molding was totally off And then I see a chip in the dash. Story goes on. I go back. Trip #2 They supposedly fix the weather stripping. I open the door and it’s not even glued in or attached.Trip #3 Then the dash. They are going to replace it but now Im dont trust them. This will be trip #4... What would you do? More
The dealership seem to value it customer, Both in sales & repair vehicle maintenance. Change some policies after purchasing the dealership. & repair vehicle maintenance. Change some policies after purchasing the dealership. More
Everyone was absolutely wonderful! the customer service was excellent and friendly. Joshua was very nice and took all our questions and was very patient with us. Definitely recommend t the customer service was excellent and friendly. Joshua was very nice and took all our questions and was very patient with us. Definitely recommend this place. They went above and beyond in getting us exactly the car we wanted. We are very happy with our 2025 Chevy Traverse RS in the stardust color. Thank you to the team! More
Great customer service. They were fast and the price is very reasonable for full synthetic oil, and tire rotation. The staff was great. They were fast and the price is very reasonable for full synthetic oil, and tire rotation. The staff was great. More
After receiving several request to give Bob Boyte a second chance, on 04-5-25, at 830am i called and asked to speak to the service department to schedule service for my truck. The first time I was se second chance, on 04-5-25, at 830am i called and asked to speak to the service department to schedule service for my truck. The first time I was sent over to a ringing line that no one answered and the line hung up on me. The second time I asked and said what happened and it again went over to a ringing line and after ringing and ringing I again was hung up on. The third time I explained all I want to do is schedule a service appointment, the operator stated she would page someone. No one answered and I again was hung up on. I then called back and asked to speak to the manager at which time I was placed on hold and a while later a woman answered and when I asked if this was the service department or manager she stated neither and stated the manger is out and will not be back till Monday. I asked this person if I would be able to schedule an appointment and I was told in a very disrespectful way, "We only have 2 service advisors on duty today and they are Busy with other clients , i should try back later". At this point I will not be trying back later or never, I will find another service dept and will never step foot in their doors. I would recommend never going here to anyone as they don't care about customers, I only wish Ray Brandt was back there as they did care and made sure their customers were always taken care of, without attitude. More
They are lacking in basic practices and procedures in sales and service. Have a 2011 suburban in service and no one offered me to look at a new one and the service department tried up selling me with ext sales and service. Have a 2011 suburban in service and no one offered me to look at a new one and the service department tried up selling me with extended diagnosis time when I mentioned that it needed plugs and coil packs from the beginning. More
We love our new Equinox! Chadd was easy to talk with and extremely helpful in our selection. We'll be back to see him later in the year! Chadd was easy to talk with and extremely helpful in our selection. We'll be back to see him later in the year! More