Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell | Page 12

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
187 Reviews
4.6

187 Reviews

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187 Reviews of Maxwell Munsell

June 18, 2025

Dealership Rating
Employee Rating

We have always had good service here. The customer service reps are always nice and the technicians know what they are doing. More

by DOUGLAS53151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chauncey Lovett, Shawn Miller

Jun 18, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

June 17, 2025

Dealership Rating
Employee Rating

When I arrived at Russ Darrow Mazda, it was very busy. I was helped right away. I had 3 recalls and an oil change that needed to be performed on my car. I received notification of the completion of my More

by GREENHEE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Nick Saidai nick.saidai@russdarrow.com

Jun 21, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Nick Saidai nick.saidai@russdarrow.com

June 17, 2025

Dealership Rating
Employee Rating

Very thorough and helpful in getting me in late notice and taking care of all my problems. More

by MCBELL0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chauncey Lovett, Chauncey Lovett, Anthony Rivera

Jun 17, 2025

Russ Darrow Mazda of Greenfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Greenfield to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Saidai nick.saidai@russdarrow.com

June 15, 2025

Dealership Rating
Employee Rating

No one called me and told me my car was ready. I ended up calling to find that it had been ready for a while. More

by MKOSCINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Nick Saidai nick.saidai@russdarrow.com

Jun 18, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Nick Saidai nick.saidai@russdarrow.com

June 14, 2025

Dealership Rating
Employee Rating

On time service was good no delays sitting area is clean short video of inspection provided More

by jvohla
Recommend Dealer
Yes

Other Employees Tagged: Chauncey Lovett, Anthony Rivera

Jun 14, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

June 12, 2025

Dealership Rating
Employee Rating

Service is thorough and competent. Work is completed in a timely fashion. Maxwell is an excellent customer service tech More

by SDAHLKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

June 12, 2025

Dealership Rating
Employee Rating

The treated me very well and fair when it came to price and work. Everyone was really juce More

by ALEXNESEMANN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam O'Brien , Chauncey Lovett, Kelly Murray, Anthony Rivera

Jun 12, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

June 11, 2025

Dealership Rating
Employee Rating

Russ Darrow Mazda did a great job. I can’t say enough about Tyler. Give that young man the support he needs and he’ll do great things. More

by TOMANDTRACIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

June 10, 2025

Dealership Rating
Employee Rating

I have had fantastic service at this location! The Team has ALWAYS been friendly and are great communicators! More

by KCIURRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chauncey Lovett, Chauncey Lovett, Anthony Rivera

Jun 10, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

June 09, 2025

Dealership Rating
Employee Rating

It was fantastic and blew away all expectations on what a car buying experience could be. The team at Russ Darrow Mazda Greenfield did a fantastic job, especially Maxwell!! More

by KARL.MICHAEL.PETERS
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell

Jun 09, 2025

Russ Darrow Mazda of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

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