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Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell | Page 2

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
214 Reviews
4.6

214 Reviews

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214 Reviews of Maxwell Munsell

May 23, 2026

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Employee Rating

Annoyed. I had to go to Madison a couple of days after my oil change and my car started making a clanking sound. I pop the hood and the windshield washer flui More

by Annoyed
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Joe Obernberger

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May 27, 2026

Russ Darrow Mazda of Greenfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is anything we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Nick Saidai nick.saidai@russdarrow.com

May 15, 2026

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Fast service and friendly. Always Appreciate the inspection videos too They seem to really care More

by jfunkpackerfan
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Service Time
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Recommend Dealer
Yes
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May 15, 2026

Russ Darrow Mazda of Greenfield responded

We’re glad to know our team’s quick service and inspection videos met your expectations on your Mazda CX-5. It’s great hearing you felt our team genuinely cares about your vehicle’s health. We look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

May 14, 2026

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Employee Rating

Worked with me to solve my issues even though it was driver error. Did work efficiently and informed me as to what they were doing. More

by SCHROE126
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

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May 14, 2026

Russ Darrow Mazda of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

May 13, 2026

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Employee Rating

Very happy with the service and the waiting area. Could provide a little more variety for beverages in the waiting area. More

by BMBROWN0
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Workmanship
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Recommend Dealer
Yes
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May 13, 2026

Russ Darrow Mazda of Greenfield responded

We’re glad you were happy with your Mazda CX-5 service and the comfort of our waiting area. Your idea for more beverage options is appreciated and will be shared with the team. Thanks for choosing us for your service. Maxwell Nick Saidai nick.saidai@russdarrow.com

May 12, 2026

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Employee Rating

In our 11 years of service from Russ Darrow, I have never been disappointed with the service that we received. They are respectful and have always been straightforward. I never felt I was being taken advant More

by CASA1928
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

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May 12, 2026

Russ Darrow Mazda of Greenfield responded

Your loyalty over the past 11 years means a lot to our team. We’re glad our respectful, straightforward approach made you feel at ease during your Mazda CX-5 service. Thank you for recommending us for vehicle care and purchases. Nick Saidai nick.saidai@russdarrow.com

May 11, 2026

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Employee Rating

Joe is fantastic to work with. He’s always so kind and understanding towards my changes and repairs. Most knowledgeable person in this industry. More

by JEDI2403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger , Matt Papelbon

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May 11, 2026

Russ Darrow Mazda of Greenfield responded

It’s fantastic to hear Joe’s kindness, flexibility on repair changes, and industry expertise made your Mazda CX-50 service seamless. He enjoys tailoring each service to match your requests. Thank you for the five-star rating. Nick Saidai nick.saidai@russdarrow.com

May 11, 2026

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Very satisfied with your sales and service departments. We love our Mazda and are very comfortable working with your staff. More

by ENFORCER6472
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam O'Brien

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May 11, 2026

Russ Darrow Mazda of Greenfield responded

It’s fantastic to know our sales and service teams made you feel comfortable and that you love your Mazda. Thank you for trusting us and we look forward to serving you again. Nick Saidai nick.saidai@russdarrow.com

May 10, 2026

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Employee Rating

Max was very helpful. Will ask for him next time for service. Ok ok ok More

by KEVINTHOR1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2026

Russ Darrow Mazda of Greenfield responded

We’re glad Maxwell was so helpful during your Mazda CX-9 service. Thank you for sharing your experience. We look forward to welcoming you back and having Maxwell assist you again. Nick Saidai nick.saidai@russdarrow.com

May 10, 2026

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Employee Rating

Max was very communicative and helpful. Everyone at the dealership is friendly. I will be going for all my CX-50s maintenance! More

by tless49
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for sharing how Maxwell’s communication and support stood out during your visit. We’re delighted to provide friendly service for your Mazda CX-50 maintenance. We look forward to helping keep your CX-50 running smoothly. Nick Saidai nick.saidai@russdarrow.com

May 09, 2026

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Employee Rating

Was a good set nice to see they check on other items while working on what the car was in for thank you More

by BROOKEMANNINO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger , Matt Papelbon

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May 09, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for choosing our service for your Mazda CX-5 and for highlighting our team’s extra inspections. We’re glad you noticed our thorough approach and look forward to helping keep your CX-5 in top shape. Nick Saidai nick.saidai@russdarrow.com

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