Maytee Ycaza | Page 15

First off, my sales person, Maytee, was amazing. Easiest car buying experience ever. Made sure my wife and I were comfortable. Hunted the lot for just the right car, color, trim package, etc. We told her wh car buying experience ever. Made sure my wife and I were comfortable. Hunted the lot for just the right car, color, trim package, etc. We told her what we wanted, and there was ZERO pressure to go with anything but that. Figured out exactly the terms we could do, and we went from there. Got it all done while my wife and I got lunch. I was texted when the cat was ready, and Maytee went over everything about the car. Would absolutely buy here again. Kudos to Maytee for making this all so easy. Thank you Honda of Fort Myers, and especially Maytee. Also, a big shout out to Michael for saving us so much on insurance while we were there. A truly exceptional experience. More

by FINFIGHTERSCHARTERS Verified Customer Verified Customer

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Maytee was very good to my family.She showed us 3 ford trucks and was very knowledgeable about the trucks.I was at ease talking with her.We were also happy with financial guy Anthony.We are happy with dea trucks and was very knowledgeable about the trucks.I was at ease talking with her.We were also happy with financial guy Anthony.We are happy with dealership.In 2018 I bought Honda CRV which I traded in on the truck.Thanks Robert Turner More

by FRIENDLYMOLE2 Verified Customer Verified Customer

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I leased my Honda Civic Hashback yesterday. Thank you to the Great team of Alex, JR Beliveau , Dan and of course Maytee. I appreciate the knowledge, professionalism and overall great service! Honda should the Great team of Alex, JR Beliveau , Dan and of course Maytee. I appreciate the knowledge, professionalism and overall great service! Honda should be proud for this tremendous team who represent them well. I am very 😊 Great Job! More

by CORMAX95 Verified Customer Verified Customer

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Overall the buying experience was great considering I hate car shopping. Maria did a good job and had car ready when we arrived for appointment. hate car shopping. Maria did a good job and had car ready when we arrived for appointment. More

by WITTSIT Verified Customer Verified Customer

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Salesperson Maytee was excellent. Very good at her job. Finance manager was very unprofessional. We wanted to pay cash with no financing, warranty, etc. Guy got visibly upset about us turning down their "i Finance manager was very unprofessional. We wanted to pay cash with no financing, warranty, etc. Guy got visibly upset about us turning down their "incentives". Wanted to kill a deal we already had initialed. Told me they were losing money. Yeah right and xxx! Fortunately, the real manager made the right call and told him to just go sell the car. Ridiculous. More

by Champlainchris Verified Customer Verified Customer

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Manadatory Window Tint and Nitrogen Filled Tires for $400!!! The only reason I'm giving this dealership even one star is that my salesperson, Maytee Ycaza, was very honest and tried very hard to make up for t The only reason I'm giving this dealership even one star is that my salesperson, Maytee Ycaza, was very honest and tried very hard to make up for the terrible business practices forced on the sales staff by General Manager Ernie Sims. I forget the sale manager's name, but he ultimately was unwilling to even consider violating Mr. Sims' rules. Mr. Sims himself was not at the dealership that evening, or I certainly would have wanted to discuss this with him face to face.. The advertised price for the CR-V I came to see was attractive enough for me to drive 2 hours from St. Pete to Ft. Myers. The trouble started when the sales estimation sheet came out with the Dealer Prep Fee of $999!! and the MANDATORY, NON-NEGOTIABLE window tint and nitrogen-filled tire fee of $399!! printed right on the page. The price of the vehicle was good enough that I'd swallow the ridiculous dealer prep fee, especially since Maytee told me and the contract later stated (as required by Florida law) that it included profit. I did buy the car because it was in great condition and exactly what I was looking for, but I left the dealership feeling abused by the mandatory window tint and tire nitrogen, which although treated as a fee on the estimation sheet magically became a dealer installed option on the buyer’s order form. Where I'm from, an option is something that is NOT mandatory and non-negotiable. I have no idea whether or not this is legal, but it's certainly a disrespectful way to treat your customers. First of all, I didn't want window tint and resented having it rammed down my throat. But even worse, I was forced to pay for nitrogen-filled tires, which I know as a mechanical engineer and lifelong “car guy” is of exactly ZERO practical value on a passenger car. This is not just the opinion of an experienced engineer, but is backed up by Consumer Reports and the NHTSA. They put special "N2" caps on the valve stems, which I took off because they were a constant reminder of the fact that I had been scammed. But it didn't have to be this way. The advertised price was so good that I'd probably still have driven the 2 hours if it were $400 higher and would have felt fine leaving the dealership having paid exactly the same amount, if a little miffed at the high dealer prep. And that would have been without window tint and with just regular old air in the tires. Instead, I'm spending my time writing this review so that hopefully others can avoid that “just been scammed” feeling. Honda of Fort Myers is not accredited by the Better Business Bureau and they have given this dealership a C- rating, which given my experience comes as no surprise. More

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I came into Honda to look into possibly trading in a 2017 CRV for a 2020. Wasn't too sure they'd be able to make it happen, but they did. I love my new shiny red CRV LX...I am a very happy camper. A Honda gi CRV for a 2020. Wasn't too sure they'd be able to make it happen, but they did. I love my new shiny red CRV LX...I am a very happy camper. A Honda girl for sure!! More

by Mlrodgers Verified Customer Verified Customer

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Thanks to Maytee and Michael, who helped two first time car buyers get two new cars. They were very friendly and I was satisfied with the experience. Thank you again. car buyers get two new cars. They were very friendly and I was satisfied with the experience. Thank you again. More

by Patricia Verified Customer Verified Customer

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Everyone was polite and professional. No pressure or hype. Up front about everything. I highly recommend Honda of after Myers. Thank you for making my day! Maytee and everyone involved took great care hype. Up front about everything. I highly recommend Honda of after Myers. Thank you for making my day! Maytee and everyone involved took great care of me. Thank you! More

by ADVANTAGEMURPHY Verified Customer Verified Customer

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Maytee was very thorough throughout the entire process. Very easy to deal with. Would highly recommend her to anyone in need of new or used vehicle. Very easy to deal with. Would highly recommend her to anyone in need of new or used vehicle. More

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