Mazen Aletaki

Very friendly and knowledgeable sales staff and technical staff. Finance department technology was slow and had trouble with computer issues staff. Finance department technology was slow and had trouble with computer issues More

by tommendes50 Verified Customer Verified Customer

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BMW of Bakersfield does an excellent job serving their customers to ensure the experience is pleasurable all around. Their sales team is top notch knowledgeable and provides amazing service, and their ser customers to ensure the experience is pleasurable all around. Their sales team is top notch knowledgeable and provides amazing service, and their service team does a good job taking care of us too. My husband and I are loyal customers because of this! Makes the car buying and service process an enjoyable experience for us. More

by stefanie_gifford Verified Customer Verified Customer

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Everyone I dealt with showed superior customer service. I was treated like a Princess. I have been a loyal customer of Mohsen’s for 15 years! I was treated like a Princess. I have been a loyal customer of Mohsen’s for 15 years! More

by HRRUSSELL1124 Verified Customer Verified Customer

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Mazen was absolutely amazing, it was an incredible experience. Love my new car! Thanks for everything experience. Love my new car! Thanks for everything More

by CARLEE1 Verified Customer Verified Customer

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Unprofessional wasn’t able to fix the problem that they agreed on do not recommend this dealership to anyone agreed on do not recommend this dealership to anyone More

by josetorres1 Verified Customer Verified Customer

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Roger from BMW of Bakersfield Service has the best customer service…help me out with everything i need and always answers my questions. Always has a solution for me and i highly appreciate Roger. Hopi customer service…help me out with everything i need and always answers my questions. Always has a solution for me and i highly appreciate Roger. Hoping you can give him some recognition for his hard work and dedication to his job!! Will definitely come back and will recommend to family and friends More

by LUDWIGECIJAN Verified Customer Verified Customer

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The best service and customer care - it is a pleasure to bring the car in. bring the car in. More

by LUNAFLYTE Verified Customer Verified Customer

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My experience with Jim, Daniel, Mazen and Roshan was spectacular! They were patient and very friendly. spectacular! They were patient and very friendly. More

by JENNY FUENTES Verified Customer Verified Customer

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Worst experience I am an out of state buyer. We explained we would pick up car in trailer and register in our home state. All they had to do was send information to our DMV instead they register We explained we would pick up car in trailer and register in our home state. All they had to do was send information to our DMV instead they registered it in California now I have to go through all kinds of paperwork to get it registered in my home state. More

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Great experience at BMW of Bakersfield I had a major decision to make about my next car lease. Even though I loved my 535i, I wanted the convenience of an SUV. Mr. Elie Jamal, my BMW client I had a major decision to make about my next car lease. Even though I loved my 535i, I wanted the convenience of an SUV. Mr. Elie Jamal, my BMW client advisor, listened patiently to my concerns and necessary "deal-braker" features. He then qualified me for the best SUV to meet my needs. After driving several vehicles, I have the perfect fit with the 2019 X3! I truly appreciate Mr. Jamal's patience, professional demeanor, and friendliness throughout my entire experience. The entire dealership team, from the General Manager to the financial and car experts, was wonderful. More

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