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Megan Barham
261 Reviews
261 Reviews
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261 Reviews of Megan Barham
August 20, 2020
I bought a new Santa Fe at this dealership in 2019. I took my previous car here for service one time before and had a terrible experience. I assumed it was just a one off situation. But, that isn't the took my previous car here for service one time before and had a terrible experience. I assumed it was just a one off situation. But, that isn't the case. It doesn't matter if you have an appointment or don't have an appointment, they always act like you are putting them out to have to service your car. Three times and every time I was treated the same way, which is like they don't want my business. The service lady was late and the guy that was there took care of the person that pulled up after us. I wont ever go back! I will take my car to the other local dealership from now on. More
by csv1
Verified Customer
August 18, 2020
I was impressed with all the measures they take to keep their customers safe during this Covid 19 time. Megan kept me in the loop the whole time my car was being looked at. Then she called and got me a loa their customers safe during this Covid 19 time. Megan kept me in the loop the whole time my car was being looked at. Then she called and got me a loaner. They just took excellent care of me. More
by eagleukb
August 14, 2020
Tire leak Fast, friendly service. My only complaint is the lack of PPE - I only encountered one employee wearing a mask (the cashier). Even the individual who Fast, friendly service. My only complaint is the lack of PPE - I only encountered one employee wearing a mask (the cashier). Even the individual who drove my car up did not have on a mask or gloves. It is very concerning to immediately get in my own car when your employee had taken zero care to keep it safe. Obviously, many items inside the car had to be touched just to drive it to me. There is no telling how many people actually came into contact with my steering wheel, gear shift, door handle, etc. during this repair. I was very surprised not to see safety measures in place, and had it not been the need for an immediate repair of my tire, I would not have had my vehicle serviced at your location.. More
by GRAVFAM
August 11, 2020
Nick Pacheco did an amazing job helping me and my family. I can’t say thank you enough time!! I appreciate his honesty, and dedication to helping me get back on the road. I can’t say thank you enough time!! I appreciate his honesty, and dedication to helping me get back on the road. More
by COURTNEYMARTIN08
Other Employees Tagged: Nick Pacheco
August 04, 2020
I had a service appointment on a Saturday and was told there was a shuttle to take me back home but this weekend was not available mgr took me home there was a shuttle to take me back home but this weekend was not available mgr took me home More
by dtparalegal
Other Employees Tagged: GARY RUTH , Taylor Johnson, Stacy Mitchell, Brenda Monroe, Greg Stutzman, Lee Wallace, Service Department
July 27, 2020
Over 2 Hours for an oil Change! I had an appointment for a routine oil change but took over two hours. No apologies, no discounts, NOTHING. I will be going somewhere else in the futu I had an appointment for a routine oil change but took over two hours. No apologies, no discounts, NOTHING. I will be going somewhere else in the future More
by ts2020
July 21, 2020
The dealership is very clean, the waiting room was very plush. All of the advisors were very professional and seemed eager to help. My particular repair was covered by warranty, but they even vacuumed and plush. All of the advisors were very professional and seemed eager to help. My particular repair was covered by warranty, but they even vacuumed and washed my vehicle which was nice! More
by 18turbskikona
Other Employees Tagged: GARY RUTH , Stacy Mitchell, Greg Stutzman, Lee Wallace
July 10, 2020
I received a letter about a recall. When I brought the car in everything was fine. However, when the battery was disconnected and reconnected three warning lights came on. I need to pa When I brought the car in everything was fine. However, when the battery was disconnected and reconnected three warning lights came on. I need to pay $225 for the part and about $2600 for labor. All this because I came in with a recall (actually 3). If it's not broke, don't fix it. That's how I feel now. More
by TERRIFIC2
Other Employees Tagged: Brian, and Colton Maxwell
July 08, 2020
I literally asked Haily to work her magic because I needed a miracle and that’s exactly what her and Baker did! Megan and Nina in service made what started as a nightmare a smooth experience and I’m so needed a miracle and that’s exactly what her and Baker did! Megan and Nina in service made what started as a nightmare a smooth experience and I’m so very thankful for everyone that helped out! More
by Dee
Other Employees Tagged: Haily Dufrene, Baker Mitwalli, Nina Perez was a joy to work with also
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