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Megan Barnes
93 Reviews
As a Service Advisor at Grote Mitsubishi, I am committed to delivering exceptional customer service and ensuring every customer feels informed, valued, and confident in their vehicle’s care. I take pride in clearly explaining recommended services, maintaining transparent communication, and keeping customers updated throughout the repair process. Working closely with our technicians, I help coordinate efficient and accurate service while respecting my customers’ time. My goal is to make every visit to our service department smooth, honest, and stress-free.
Read moreDealership Experience
3 yrs, 6 mos
Industry Experience
3 yrs, 6 mos
Languages Spoken
English
93 Reviews
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93 Reviews of Megan Barnes
August 03, 2026
Grote has been amazing to work with from the buying process to the repair process when my truck unexpectedly went down the day I got it. They are kind and are willing to work with me and we’re great ab process to the repair process when my truck unexpectedly went down the day I got it. They are kind and are willing to work with me and we’re great about fitting me in quickly. More
by Kallie1991
Verified CustomerOther Employees Tagged: Zach Burdette
July 28, 2026
They were really responsive to emergent drop off Car was drop off emergently day before and reached out first thing in the morning to help address client complaints drop off emergently day before and reached out first thing in the morning to help address client complaints More
by kum
Other Employees Tagged: Megan Barnes
July 06, 2026
The car was serviced per my request but I was surprised my tire pressure light was left on. The tools service light on the dash was also not removed. I had to google how to remove it from my dash. my tire pressure light was left on. The tools service light on the dash was also not removed. I had to google how to remove it from my dash. More
by Jeffersonbrenda365
Other Employees Tagged: Megan Barnes
June 24, 2026
Megan made the appointment and Zach was my point person. Zach has been my person of contact since 2019 and he ALWAYS gives exceptional service. The trust is unmatched. I don't feel comfortable going anywher Zach has been my person of contact since 2019 and he ALWAYS gives exceptional service. The trust is unmatched. I don't feel comfortable going anywhere else other than Grote and that's why I haven't left. Mitch and Mr Cooper both take great care of me when I need it. More
by shante1275
Other Employees Tagged: Megan Barnes
May 23, 2026
Zach and his team are wonderful as always. Like the old saying, Service with a smile! Everyone I encountered on this visit, from Megan booking the appointment, to Mitchell picking me up, to Z Like the old saying, Service with a smile! Everyone I encountered on this visit, from Megan booking the appointment, to Mitchell picking me up, to Zach seeing me out the door; Amazing Service! More
by dhollisa
Other Employees Tagged: Zach Burdette , Mitchell
May 21, 2026
I had routine maintenance done for front brakes and rotors. The oil changed with oil filter and the engine air filter changed also. The tire rotation was done. Thank you to the service department exce rotors. The oil changed with oil filter and the engine air filter changed also. The tire rotation was done. Thank you to the service department excellent job done. More
by vanc96400
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