Thank you for sharing your feedback with us! We are delighted to hear that our service team provided you with such a wonderful experience during your recent visit. Please let us know if we can be of assistance with any future auto needs!
December 20, 2020
"Great service and very helpful! Meagan you as very nice..."
- DNJONES1 Verified Customer
Great service and very helpful! Meagan you as very nice and took her time to explain things clearly. She offered suggestions that I can do, bit not as expensive.
You can resolve the issue by not over booking service appointments daily. Do this and I will return to your dealership for my next service
Dec 21, 2020 -
Dick Dyer Toyotaresponded
Hi, Elaine. While we appreciate you taking the time to share this feedback, we regret that you’ve been concerned with the duration of your service experiences with our team. We would like an opportunity to further discuss these comments with you, so we can work to earn back your trust. At your convenience, please reach out to Daniel Peterson at (803) 691-5602.
December 10, 2020
"Megan was a super person! Very friendly and answered all..."
Megan was a super person! Very friendly and answered all of my questions! Was very glad to have dealt with Megan! Wish everyone was as friendly! The world needs more people like her!
That's what we like to hear! We are glad to hear that you were provided with an excellent experience by our service team. Thank you for choosing Dick Dyer Toyota to service your vehicle. We truly appreciate your business.
November 26, 2020
"Service department really takes care of all my needs to..."
- USC #1 Verified Customer
Service department really takes care of all my needs to my vehicles definitely recommend giving them a try. Thank you Dick Dyer Toyota for a great service experience
Thank you for choosing Dick Dyer Service Center and for your five-star review! We are glad to hear you enjoyed your experience here and hope that you will consider Dick Dyer again in the future.
November 22, 2020
"Excellent professional consistent service! **** A 25..."
- linda.stewart224 Verified Customer
Excellent professional consistent service! **** A 25 word minimum response is however silly and inconvenient in order to complete this survey. I doubt it contributes to a high response. I would be willing to bet this causes more people to delete this email than not! ****
Thank you very much, Linda, for your feedback on our team's service experience! We also appreciate your feedback on the minimum character count for reviews. It isn't our policy to have the minimum character count, but DealerRater's. I'll list some of their reasons down below if you're curious. Again, thank you so much for your review, and we'll be looking forward to your next visit. Take care!
The story is just as important as the star rating.
When reading positive reviews, consumers look for standout experiences.
When reading negative reviews, consumers look for context that distinguishes between a truly bad experience and a finicky or grumpy customer.
A minimum word count helps us reduce fraud and reputation inflation.
November 16, 2020
"Kayla and Megan both displayed outstanding knowledge,..."
- SYR14 Verified Customer
Kayla and Megan both displayed outstanding knowledge, professionalism and customer service. They answered all of my questions!!! They also ensured that I got the issue fixed this time!! I was there juts a few weeks back and the young man told me that my check engine light probably wasn’t anything to worry about..thankfully I brought it back and found it was a disconnected hose.
By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.